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Battery Backup Power 15KL Manual

Dual online ups
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User Manual
3/3 208V 15K(L)/20K(L) DUAL
Online UPS
Uninterruptible Power Supply System
Version: 1.0

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  • Page 1 User Manual 3/3 208V 15K(L)/20K(L) DUAL Online UPS Uninterruptible Power Supply System Version: 1.0...
  • Page 2 Please comply with all warnings and operating instructions in this manual. This equipment should only installed, serviced, maintained by qualified personnel. Do not operate this unit before reading through all safety information and operating instructions carefully. Disclaimer We assumes no responsibility or liability for loss or damages, whether direct, indirect, consequential or incidental, which might arise out of the use of such information.

  • Page 3: Table Of Contents

    Table of Contents 1. SAFETY AND EMC INSTRUCTIONS ....................1 1-1. T ....................... 1 RANSPORTATION AND TORAGE 1-2. P ............................1 REPARATION 1-3. I ............................1 NSTALLATION 1-4........................ 2 ONNECTION ARNINGS 1-5. O ............................3 PERATION 1-6. S ............................3 TANDARDS 2.

  • Page 4: Safety And Emc Instructions

    1. Safety and EMC instructions All safety instructions in this document must be read, understood and followed. 1-1. Transportation and Storage Please transport the UPS system only in the original packaging to protect against shock and damage. The UPS must be stored in the room where the temperature is well regulated. Ambient temperature should not exceed 40°C.

  • Page 5: Connection Warnings

    1-4. Connection Warnings • In accordance with safety standard, installation has to be provided with a 《 Backfeed Protection》 system, as for example a contactor, which will prevent the appearance of voltage or dangerous energy in the input mains during a mains fault. There is no standard backfeed protection inside of the UPS. However, there are relays on the Input to cut off line voltage and while the neutral is still connect to UPS.

  • Page 6: Operation

    1-5. Operation Do not disconnect the grounding/earthing conductor cable on the UPS or the building wiring terminals under any circumstance. The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building mains/live wires.

  • Page 7: Installation And Operation

    2. Installation and Operation We offer optional parallel function upon request. The UPS with parallel function is called the “Parallel model”. We have detail installation and operation procedure of the Parallel Model in the following chapter. 2-1. Unpacking and Inspection Unpack the package and check the package contents.

  • Page 8: Wiring Terminal View

    2-2. Wiring Terminal View Diagram 1: LV 15K DUAL Rear Panel Diagram 2: LV 20K DUAL Rear Panel Diagram 3: Input/Output Terminal 1. RS-232 communication port (only for firmware updates) 2. USB communication port 3. Emergency power off function connector (EPO connector) 4.

  • Page 9: Single Ups Installation

    9. Maintenance bypass switch 10. Input/Output terminal (Refer to diagram 3 for the details) 11. Line input terminal 12. Output terminal 13. Input grounding terminal 14. Output grounding terminal 15. Bypass input circuit breaker/switch 16. Bypass input terminal 17. Grounding terminal 18.

  • Page 10: Ups Installation For Parallel System

    should have leakage current protective function if necessary. Put the terminal block cover back at the rear panel of the UPS. Warning: (Only for standard model) ● Make sure the UPS is off before the installation. The UPS should not be turned on during wiring connection.

  • Page 11: Software Installation

    Wiring diagram of parallel system 2-5. Software Installation For optimal computer system protection, install UPS monitoring software to configure UPS shutdown operation.

  • Page 12: Operation

    3. Operation 3-1. Initial Operation 1) Before operation, make sure that the two strings of batteries are connected correctly in order of ”+,GND,-” terminals and the breaker of the battery pack is at “ON” position (only for long-run model). 2) Press the “ ”...
  • Page 13 ON/OFF UPS BATTERY TEST MUTE ALL CONTROL ON/OFF CHARGER MEASURE1 MEASURE2 MEASURE MEASURE3 ELECTRICAL BASIC1 BATTERY GENERAL BASIC2 ADVANCE: PASSWORD:0000 MISCELLANEOUS User ADVANCE: PASSWORD:**** Initializing MAIN SETTING SYS PARAMETER Maintainer INSTALL INFO BASIC INFO VOL CALI RATED INFO CURR CALI INFO PARAMETER INFO INITIAL...
  • Page 14 20KVA 19:52:36 Bypass Mode 2018-11-07 120.0V 120.0V 120.0V 120.0V 120.0V 120.0V 60.0Hz 60.0Hz 120.0V 120.0V 120.0V 60.0Hz 125.0V HOME CONTROL MEASURE SETTING INFO DATALOG 3-3-2. Control screen Touch the icon to enter control sub-menu. 20KVA 19:52:36 Bypass Mode 2018-11-07 ON/OFF UPS BATT TEST MUTE ALL ON/OFF CHARGER...
  • Page 15 Touch “YES” to turn on or off the UPS. Then, the screen will return to main screen. Touch “Back” to return to main screen immediately or “No” to cancel this operation and back to main screen. 20KVA 20KVA 19:52:36 19:52:36 Bypass Mode Bypass Mode 2018-11-07...
  • Page 16 20KVA 20KVA 19:52:36 19:52:36 Bypass Mode Bypass Mode 2018-11-07 2018-11-07 ON/OFF UPS ON/OFF UPS BATT TEST BATT TEST MUTE ALL Mute All? MUTE ALL Cancel Mute All? ON/OFF CHARGER ON/OFF CHARGER HOME CONTROL MEASURE SETTING INFO DATALOG HOME CONTROL MEASURE SETTING INFO DATALOG...
  • Page 17 OUTPUT VOL: The real time value of L1, L2 and L3 output voltage and frequency.  20KVA 19:52:36 Bypass Mode 2018-11-07 OUTPUT W OUTPUT VA BATT P VOL 125.0V 46VA BATT N VOL 125.0V 46VA BUS P VOL 231.3V BUS N VOL 46VA 229.5V OUTPUT W(%)
  • Page 18 20KVA 19:52:36 Bypass Mode 2018-11-07 GENERAL ADVANCE HOME CONTROL MEASURE SETTING INFO DATALOG Setting screen GENERAL: It’s to set up basic information of the UPS. It’s not related to any function parameter.  ADVANCE: It’s required to enter password to access to the “ADVANCE” setting. There are two types of ...
  • Page 19 System Restore Time Password setting Default User password Model Name Serial Number Manufacturer Max charging current Battery Number Charge Voltage Charger Number System Install Date Battery Install Date Voltage Calibration Current Calibration Clean Data log Reset parameters Reset Calibration Reset EEPROM Touch Calibration UPS Selftest “Y”...
  • Page 20 Service Mail: Set the service email accounts up to two and the maximum length is 36 characters.  20KVA 19:52:36 Bypass Mode 2018-11-07 Audio Alarm All Mute Disable GENERAL Mode Mute Disable ADVANCE HOME CONTROL MEASURE SETTING INFO DATALOG General screen page 2 Audio Alarm: There are two events available to mute.
  • Page 21 20KVA 19:52:36 Bypass Mode 2018-11-07 GENERAL PASSWORD ADVANCE Password Error!! HOME CONTROL MEASURE SETTING INFO DATALOG Password error page 20KVA 19:52:36 Bypass Mode 2018-11-07 ELECTRONIC BATTERY MISCELLANEOUS HOME CONTROL MEASURE SETTING INFO DATALOG Advance Setting Menu Page There are three sub-menus under “AdvanceUser” setting: ELECTRONIC, BATTERY and MISCELLANEOUS. ELECTRICAL 20KVA 19:52:36...
  • Page 22 default setting. Bypass Forbid:  Allow: Bypass allowed. When selected, UPS will run in Bypass mode depending on “Byp.at off”  setting. It is the default setting. Forbid: Bypass is not allowed. When selected, it’s not allowed for running in Bypass mode under ...
  • Page 23 BATTERY 20KVA 19:52:36 Bypass Mode 2018-11-07 BATT Warning VOL HIGH 14.4V 11.5V Shutdown VOL 10.7V ELECTRONIC BATT Age BATTERY BATT Parameters MISCELLANEOUS BATT AH HOME CONTROL MEASURE SETTING INFO DATALOG Battery setting page Battery Warning Voltage:  HIGH: High battery warning voltage. The setting range is 14.0V ~ 15.0V. 14.4V is default setting. ...
  • Page 24 New Password: Set up new password to enter “ADVANCE User” menu.  ADVANCE  Maintainer  20KVA 19:52:36 Bypass Mode 2018-11-07 SYS PARAMETER INSTALL INFO VOL CALI CURR CALI INITIAL HOME CONTROL MEASURE DATALOG SETTING INFO Advance: Maintainer Setting Menu Page1 20KVA 19:52:36 Bypass Mode...
  • Page 25 Mode Name: Set the UPS model name.  Serial Number: Set the serial number.  Manufacturer: Set the UPS manufacturer.  Charge MaxCURR: The maximum of battery charging current. This parameter setting is related to  “Charger Number” setting (check next page for the details). One piece of charger: There are four options, 1A, 2A, 3A, 4A.
  • Page 26 VOL CALI 20KVA 19:52:36 StanbyMode 2018-11-07 Bus VOL SYS PARAMETER 231.3V 0.0% INSTALL INFO 229.5V 0.0% VOL CALI BATT VOL 7.9V 0.0% CURR CALI 0.0% 6.2V INITIAL HOME CONTROL MEASURE SETTING INFO DATALOG VOL CALI Page1  Bus VOL: BUS voltage calibration. Increment of each click is 0.1% no matter it’s pressing up or down key .
  • Page 27 20KVA 19:52:36 StanbyMode 2018-11-07 Inverter VOL SYS PARAMETER 0.0V 0.0% 0.0V 0.0% INSTALL INFO 0.0V 0.0% VOL CALI Bypass VOL CURR CALI 120.0V 0.0% 120.0V 0.0% INITIAL 120.0V 0.0% HOME CONTROL MEASURE SETTING INFO DATALOG VOL CALI Page3  Inverter VOL: Inverter voltage calibration. Increment of each click is 0.1% no matter it’s pressing up or down key .
  • Page 28 INITIAL 20KVA 19:52:36 StanbyMode 2018-11-07 DATA LOG SYS PARAMETER PARAMETERS INSTALL INFO CALI VOL CALI EEPROM CURR CALI TOUCH CALI INITIAL HOME CONTROL MEASURE SETTING INFO DATALOG INITIAL menu Page 20KVA 19:52:36 StanbyMode 2018-11-07 DATA LOG SYS PARAMETER PARAMETERS INSTALL INFO CALI Initial the Datalog? VOL CALI...
  • Page 29 20KVA 19:52:36 StanbyMode 2018-11-07 DATA LOG SYS PARAMETER PARAMETERS INSTALL INFO CALI Initial the CALI? VOL CALI EEPROM CURR CALI TOUCH CALI INITIAL HOME CONTROL MEASURE SETTING INFO DATALOG INITIAL CALI Page CALI: After pressing, the confirmation window will pop up. Touch “YES” to restore default calibration ...
  • Page 30 ELECTRICAL 20KVA 19:52:36 Bypass Mode 2018-11-07 OUTPUT VOL 120V OUTPUT FRE 60Hz ELECTRONIC CVCF Mode Disable BATTERY Bypass Forbid Disable MISCELLANEOUS UPS SELFTEST HOME CONTROL MEASURE SETTING INFO DATALOG Electrical Setting Page 1 Output Voltage: Select the output rated voltage. ...
  • Page 31 H: High voltage point for bypass. The setting range is 130V ~ 146V. 146V is default setting.  Bypass FRE Range: Set the bypass frequency range.  The acceptable bypass frequency range from 46Hz to 54Hz when UPS is 50Hz system and from 56Hz to 64Hz when UPS is 60Hz system.
  • Page 32 Auto Restart:  Enable: After “Enable” is set, once UPS shutdown occurs due to low battery and then utility  restores, the UPS will return to line mode. Disable: After “Disable” is set, once UPS shutdown occurs and the utility restores, the UPS will ...
  • Page 33 3-3-5. Information screen Touch the icon to enter information page. Touch the icon to browse information. Touch the icon to return to main screen. Touch the icon to go back to previous menu. 20KVA 19:52:36 Bypass Mode 2018-11-07 MCU Version COMM: 9673.03 LCD:...
  • Page 34 20KVA 19:52:36 Bypass Mode 2018-11-07 Line VOL Range 156V Line FRE Range 56.0Hz 64.0Hz BASIC Bypass VOL Range 146V RATED Bypass FRE Range 56.0Hz 64.0Hz PARAMETER ECO VOL Range 115V 125V ECO FRE Range 58.0Hz 62.0Hz HOME CONTROL MEASURE SETTING INFO DATALOG Parameter Information Page 1...

  • Page 35: Audible Alarm

    fault code list. 20KVA 19:52:36 Bypass Mode 2018-11-07 Date Time CODE TYPE Description 2018/11/8 17:02:30 Mode Bypass Mode 2018/11/8 17:02:30 Mode Standby Mode HOME CONTROL MEASURE SETTING INFO DATALOG Data Log Page 3-4. Audible Alarm Description Buzzer status Muted UPS status Bypass mode Beeping once every 2 minutes Battery mode...
  • Page 36 3. Connect devices to UPS After the UPS is turned on, you can connect devices to the UPS. 1) Turn on the UPS first and then switch on the devices one by one. The LCD panel will display total load level. 2) If it is necessary to connect the inductive loads such as a printer, the in-rush current of the load should be calculated carefully to see if it meets the overload capability of the UPS.

  • Page 37: Parallel Operation

    8. Turn off the UPS without utility power supply in Battery mode 1) Touch “CONTROL” and select “Turn off UPS” icon to turn off the UPS. Refer to “UPS on/off” screen. 2) Then UPS will cut off power to output terminals. 9.
  • Page 38 5) Turn on the parallel system in Battery mode: Turn on the battery breaker (only available in long-run model) and external output breaker of each UPS. Turn on any UPS. A few seconds later, the UPS will enter into battery mode. Turn on the next UPS in sequence until all the UPSs enter into Battery mode and add to the parallel system.

  • Page 39: Fault Code

    3-7. Fault Code Fault code Fault event Icon Fault code Fault event Icon Bus start failure None DSP communication failure None Bus over None Overload None Bus under None Incorrect UPS setting None Bus unbalance None MCU communication failure None Converter over current None Two DSP firmware versions...

  • Page 40: 3-7.Warning Code

    3-8. Warning Code Warning code Warning event Warning code Warning event Line situations are different in parallel Battery unconnected system Bypass situations are different in IP Neutral loss parallel system Locked in bypass after overload 3 IP phase abnormal times in 30 minutes Bypass phase abnormal Converter current unbalanced Over charge...

  • Page 41: Trouble Shooting

    4. Trouble Shooting If the UPS system does not operate correctly, please solve the problem by using the table below. Symptom Possible cause Remedy No indication and alarm in the front The AC input power is not Check if input cable firmly display panel even though the mains is connected well.

  • Page 42: Storage And Maintenance

    5. Storage and Maintenance 5-1. Storage Before storing, charge the UPS at least 7 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table: Storage Temperature Recharge Frequency Charging Duration -25°C - 40°C Every 3 months...

  • Page 43: Specifications

    6. Specifications 15K(L) 20K(L) MODEL 15K(L) DUAL 20K(L) DUAL CAPACITY* 15KVA / 15KW 20KVA / 20KW INPUT 80 VAC(Ph-N) ± 3 % at 50% Load Low Line Loss 100 VAC(Ph-N) ± 3 % at 100% Load Low Line Comeback Low Line Loss Voltage + 5V Voltage Range 156 VAC(L-N) ±...

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