Novatel MERLIN EX720 User Manual page 79

Windows® XP
To verify that the correct driver is installed:
1.
Uninstall the existing driver.
2.
Install the Windows XP driver from the Sprint Mobile
Broadband Express Card installation CD.
To uninstall the existing driver:
1.
Open the Control Panel by selecting Start > Control Panel.
2.
If "Pick a Category" is displayed, select Switch to Classic View.
3.
Double-click the System icon.
4.
Click the Hardware tab.
5.
Click the Device Manager button.
6.
Locate the Sprint Mobile Broadband Express Card entries by
using the "+" signs to expand the listings. (For example, to
see all the installed modems, click the "+" sign to the left of
Modems.) The card should have these driver entries listed in
Device Manager:
The device driver should appear under Modems as
Novatel Wireless Expedite EV-DO Modem.
The card should appear under Network adapters as
Novatel Wireless Expedite EV-DO Network Adapter (if
Network Adapter (NDIS) is enabled).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Diagnostics Port
(COM#).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO GPS Port (COM#).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Status Port (COM#).
If the listings above do not appear, identify the listing for the
card by removing it. This causes the driver listing for the card
Section 2D: Troubleshooting Tips 73