Novatel MERLIN EX720 User Manual page 31

3.
Call Sprint Customer Service to set up your Sprint wireless
network account.
If you will be using your Sprint Mobile Broadband Express
Card primarily for business purposes, call
1-888-788-4727.
If your card is intended primarily for personal use, call
1-888-715-4588.
You should have the following information available:
Your billing address
Your Social Security or Tax ID number
Your driver's license number
Your card's ESN (electronic serial number) (The ESN is
printed on the card's label and can also be displayed
during the installation process.)
A pen and paper to write down your account information
Inform your Sprint Customer Service Specialist that you are
activating a Sprint Mobile Broadband Express Card by
Novatel Wireless, Inc. (Merlin EX720). During this call, Sprint
Customer Service will help you choose a service plan and
guide you through the activation process.
4.
Click Next when you are asked for your card's ESN (electronic
serial number). A third window will appear, which displays
your card's ESN in the top field.
5.
Carefully repeat the ESN to the Service Representative. You
will be given an activation code.
6.
Enter the activation code into the bottom field of the
window and click Next to continue to the next window.
7.
Once your Sprint Customer Service Specialist has given you
your card's phone number (also called MDN), and MSID
(IMSI_S) numbers, enter them in the top and bottom fields
and click Next to continue.
Section 2A: Installing the Sprint Mobile Broadband Express Card 25