Novatel MERLIN EX720 User Manual page 77

Windows® 2000
To verify that the correct driver is installed:
1.
Locate the existing driver.
2.
Update the driver.
To locate the driver:
1.
Close all Windows programs and open the Control Panel by
selecting Start > Settings > Control Panel.
2.
Double-click the System icon.
3.
Click the Hardware tab.
4.
Click the Device Manager tab.
5.
Locate the Sprint Mobile Broadband Card entries by using
the "+" signs to expand the listings. (For example, to see all
the installed modems, click the "+" sign to the left of
Modems.) The card should have these driver entries listed in
Device Manager:
The device driver should appear under Modems as
Novatel Wireless Expedite EV-DO Modem.
The card should appear under Network adapters as
Novatel Wireless Expedite EV-DO Network Adapter (if
Network Adapter (NDIS) is enabled).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Diagnostics Port
(COM#).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO GPS Port (COM#).
The card should appear under Ports (COM & LPT) as
Novatel Wireless Expedite EV-DO Status Port (COM#).
If the listings above do not appear, identify the listing for the card.
This causes the driver listing for the device to disappear from the
list. Reconnect the card to cause the driver listing to reappear. You
can identify the entries for the Sprint Mobile Broadband Express
Section 2D: Troubleshooting Tips 71