Router connected to CPE, but no Internet
connection (5G node might be down)
Router connected to CPE, Wi‐Fi and Internet
working well.
Firmware upgrade
Usual Functions
Blinks during upgrade installation (FOTA)
Hard reset / Reboot
Triggered through app / FOTA
Turn ON device
(when device turns on)
Alexa Voice Service The Router is on and waiting for your request.
The device is starting up.
Alexa is busy processing your request.
The device is responding.
You have turned off the microphones on your
device. Press the Microphone button to turn on
the microphones.
A message or notification is waiting for you. Say,
"Play my messages" or "What are my
notifications?"
You are adjusting the volume level on your
device.
Do Not Disturb is enabled. To learn more, go
to Use Do Not Disturb for Alexa.
Document Type/Customer Name
Yellow and white ring
Until changed to other state
Animation
Red
Until changed to other state
Solid
White
Until changed to other state
Fast Blink
White
Until firmware is updated
Fast Blink
White
(For 1–2 seconds before turning OFF)
Animation
White to Red/Blue
Until changed to other state
Al lights are off.
Solid
Blue
With spinning cyan lights
Solid
Blue
With cyan pointing in direction of person
speaking
Solid
Blue and Cyan
Alternating between blue and cyan
Solid
Red
Pulsing
Yellow
White
Single flash
Purple
(After an interaction with Alexa)
3