Verizon FiOS 9100EM User Manual
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Verizon FiOS 9100EM User Manual

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Summary of Contents for Verizon FiOS 9100EM

  • Page 1: User Guide

    ® Verizon FiOS Router Model 9100EM User Guide www.verizon.com/fios...

  • Page 2: Table Of Contents

    User Guide Verizon FiOS Router (Model 9100EM) CONTENTS 1. PRODUCT DESCRIPTION ..........................5 2. REGULATORY INFORMATION ........................6 FCC Compliance Note ..........................6 Canada Certification Notice........................7 3. NETWORKING REQUIREMENTS ........................8 4. HARDWARE FEATURES............................9 LED Indicators............................9 Cable Connectors and Switch Locations....................10 Front Panel LEDs.............................11 Connector Descriptions..........................12...
  • Page 3 User Guide Verizon FiOS Router (Model 9100EM) 10.2 Quick Links..............................31 10.3 Network Status............................31 10.4 Start Surfing.............................31 11. WIRELESS ................................32 11.1 Wireless Status............................32 11.2 Basic Security Settings ..........................33 11.3 Advanced Security Settings ........................36 12. MY NETWORK..............................55 12.1 Network Status............................55 12.2 Network Connections..........................67 13.
  • Page 4 User Guide Verizon FiOS Router (Model 9100EM) 15.12 Protocol..............................172 15.13 UPnP ..............................186 15.14 System Settings............................187 15.15 Configuration File..........................189 15.16 Date and Time Rules..........................190 15.17 Editing the Time Server Table .......................191 15.18 Editing Clock Set ...........................192 15.19 Scheduler Rules .............................192 15.20 Firmware Upgrade ..........................195 15.21 Routing..............................196...

  • Page 5: Product Description

    • IGMP Proxy Functionality ® ® This User Guide is intended to provide installation and configuration information on the Verizon FiOS Router and assumes the user of this Router has a medium to advanced understanding of computing, routing and internet networking.

  • Page 6: Regulatory Information

    You will be advised of your right to file a complaint with the FCC if you believe such action is necessary. If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself.

  • Page 7: Canada Certification Notice

    If you experience trouble with this equipment (Model 9100EM), do not try to repair the equipment yourself. The equipment cannot be repaired in the field and must be returned to the manufacturer. Repairs to certified equipment should be coordinated by a representative, and designated by the supplier.

  • Page 8: Networking Requirements

    User Guide Verizon FiOS Router (Model 9100EM) 3. NETWORKING REQUIREMENTS The following minimum system specifications are required for optimum performance of your Router. Requirements for 10/100 Base-T/Ethernet • Pentium or equivalent class machines or higher ® • Microsoft Windows (XP, 2000, ME, NT 4.0, 98 SE) Macintosh OS X, or Linux installed ®...

  • Page 9: Hardware Features

    User Guide Verizon FiOS Router (Model 9100EM) 4. HARDWARE FEATURES 4.1 LED Indicators This section explains the Router’s LED states and descriptions. View the LEDs to confirm the unit’s operation and status. Front Panel LEDs State Description Solid Green Power is ON.

  • Page 10: Cable Connectors And Switch Locations

    User Guide Verizon FiOS Router (Model 9100EM) 4.2 Cable Connectors and Switch Locations • Coax connector • Reset push button • USB connector • Four LAN Ethernet connectors (RJ-45) • WAN Ethernet connector (RJ-45) • Power connector (12 VDC) barrel •...

  • Page 11: Front Panel Leds

    User Guide Verizon FiOS Router (Model 9100EM) 4.3 Front Panel LEDs • Power • WAN Coax • WAN Ethernet • Internet • Wi-Fi Protected SETUP (Currently Disabled) • • LAN Ethernet (1,2,3,4) • LAN Coax • Wireless Verizon FiOS Router - Front Panel...

  • Page 12: Connector Descriptions

    User Guide Verizon FiOS Router (Model 9100EM) 4.4 Connector Descriptions The following chart describes the Router’s rear panel connector and switches. UNCTION F-type coaxial Connects the Router to the in home coaxial cabling. Compatible with the COAX connector Multimedia over Coax Alliance (MoCA) standards.

  • Page 13: Installing The Router

    Power Supply • RJ-45 Ethernet cable (straight-through) (yellow) • RJ-45 Ethernet cable (straight-through) (white) • Verizon CD-ROM containing User Guide in PDF format • Wireless antenna • Router Stand Before you install your Router, please read the following notes: NOTE: 1.

  • Page 14: Connecting Your Router To Your Broadband (Internet) Service

    User Guide Verizon FiOS Router (Model 9100EM) 5.1 Connecting Your Router to Your Broadband (Internet) Service 1. Connect one end of your coaxial cable to the coax connection on you wall. Connect the other end of the coaxial cable to the connector marked Coax on the Router.

  • Page 15: Connecting Wireless Devices To Your Router

    User Guide Verizon FiOS Router (Model 9100EM) 5.3 Connecting Wireless Devices to Your Router IMPORTANT: If you are connecting to the Router via a wireless network adapter, the SSID must be the same for both the Router and your PC’s wireless network adapter. The default SSID for the Router is the serial number of the unit (located below the bar code on the bottom of the router and also on the shipping carton).

  • Page 16: Accessing Your Router

    6.1 Logging on to Your Router This section explains the logon procedures for your Verizon Broadband Router. This procedure should be used any time you want to access or make changes to the Router’s configurable settings, such as wireless security and firewall.
  • Page 17 User Guide Verizon FiOS Router (Model 9100EM) By default admin appears in the User Name field; however, you can change this to the user name of your choice. Type your password in the New Password fields. Your password must be 6 or more characters long and contain at least 1 numeral.
  • Page 18 User Guide Verizon FiOS Router (Model 9100EM) After you have logged on to your Router, the following screen will appear. This is the main page of your Router’s Web pages, also referred to in this document as the home page. You can access this page by clicking Main in the navigation menu located across the top of the Router’s Web pages.

  • Page 19: Configuring Your Broadband Connection

    7. CONFIGURING YOUR BROADBAND CONNECTION To browse the Internet using your Router, first confirm your coax link and establish an Internet connection with Verizon. The procedures for configuring your Router for Internet connection are explained in this section. 7.1 Confirming Your Coax Connection IMPORTANT: You must have active broadband service before the Router can synchronize with Verizon’s...
  • Page 20 The Quick Setup page allows you to select the protocol type for your Internet connection, or choose to configure a static IP address. Verizon will inform you of which protocol to use to establish your Internet connection. 030-300554 Rev. A...
  • Page 21 Verizon FiOS Router (Model 9100EM) 7.2.1 DHCP Protocol Type IMPORTANT: Do not change the settings in the Quick Setup screen unless Verizon instructs you to change the settings. Your Router is designed to automatically detect the correct connection type to the network.
  • Page 22 Verizon FiOS Router (Model 9100EM) 7.2.2 PPPoE Protocol Type IMPORTANT: Do not change the settings in the Quick Setup screen unless Verizon instructs you to change the settings. Your Router is designed to automatically detect the correct connection type to the network.
  • Page 23 User Guide Verizon FiOS Router (Model 9100EM) To configure additional PPPoE settings, in Quick Setup screen, click the link labeled Click Here for Advanced Settings. The following screen appears. NOTE: To configure additonal WAN PPPoE properties, select Routing and PPP in the left submenu. If you change any settings in these screens, click Apply to save the settings.

  • Page 24: Logging Out Of The Router's Web

    User Guide Verizon FiOS Router (Model 9100EM) 7.3 Logging Out of the Router’s Web Pages When you are ready to log out of the Router’s web pages, click the Logout link in the left submenu in any of the Web screens.

  • Page 25: Setting Up Macintosh Os X

    User Guide Verizon FiOS Router (Model 9100EM) 8. SETTING UP MACINTOSH OS X This section provides instructions on how to use Macintosh Operating System 10 with the Router. Follow the instructions in this section to create a new network configuration for Macintosh OS X.

  • Page 26: Creating A New Location

    User Guide Verizon FiOS Router (Model 9100EM) 8.3 Creating a New Location After clicking the Network icon, the Network screen will appear. Select New Location from the Location field. 8.4 Naming the New Location After selecting New Location in the Network screen, the following screen will appear. In the field labeled Name your new location:, change the text from “Untitled”...

  • Page 27: Checking The Ip Connection

    User Guide Verizon FiOS Router (Model 9100EM) 8.6 Checking the IP Connection To verify that the computer is communicating with the Router, follow the instructions below. 1. Go to the “Apple” icon in the upper-left corner of the screen and select System Preferences.

  • Page 28: Accessing Your Router

    User Guide Verizon FiOS Router (Model 9100EM) 8.7 Accessing Your Router In your Internet Explorer Web browser’s address bar, type http://192.168.1.1, and then press Enter on your keyboard. http://192.168.1.1 The Login screen will appear. Please refer to the Login screen in section 6.1 of this User Guide for logon instructions.

  • Page 29: Basic Configuration

    NOTE: 1. If you need help, go to the Quick Links section in the home page and then click the Verizon Help link. Clicking this link takes you to Verizon’s Online Help site where you can find additional information about your Router.

  • Page 30: Main (Home Page)

    10. MAIN (HOME PAGE) After you have logged on to your Router and established an Internet connection with Verizon, click Main in the top navigation menu. The following home page will appear. The home page allows you to view connection information reported by your Router and quickly access Internet services provided by Verizon.

  • Page 31: Router Status

    The IP address assigned to a device on your network. 10.4 Start Surfing In the home page, the Start Surfing pane allows quick access to Internet services provided by Verizon. Click GO TO THE INTERNET NOW to go to your PCs default Web page.

  • Page 32: Wireless

    User Guide Verizon FiOS Router (Model 9100EM) 11. WIRELESS 11.1 Wireless Status If you click Wireless in the top navigation menu and then select Wireless Status in the left submenu, the following screen will appear. This screen allows you to view details about your wireless connection.

  • Page 33: Basic Security Settings

    User Guide Verizon FiOS Router (Model 9100EM) 11.2 Basic Security Settings If you select Wireless from the top navigation menu and then select Basic Security Settings in the left submenu, the following screen will appear. Your Router also functions as a wireless access point for wireless devices. To configure your wireless settings, enter the appropriate values in the fields provided.
  • Page 34 User Guide Verizon FiOS Router (Model 9100EM) 030-300554 Rev. A June 2008...
  • Page 35 User Guide Verizon FiOS Router (Model 9100EM) Wireless Settings Wireless (ON/OFF) By default, the wireless feature is enabled. To completely turn off the wireless networking feature and the Router’s internal wireless radio, select OFF. Change SSID The SSID is the name of your wireless network. This string is case-sensitive and must be 30 characters or less.

  • Page 36: Advanced Security Settings

    User Guide Verizon FiOS Router (Model 9100EM) 11.3 Advanced Security Settings If you select Wireless from the top navigation menu and then select Advanced Security Settings in the left submenu, the following screen will appear. Generally, most owners of the Router will not need to modify these wireless options.

  • Page 37: Ssid Broadcast

    User Guide Verizon FiOS Router (Model 9100EM) 11.3.1 SSID Broadcast If you clicked the SSID Broadcast link, the following screen will appear. By disabling the SSID broadcast, your Router will no longer send out messages indicating that it is in place. Disabling the SSID broadcast does not disable the wireless interface and clients configured with the correct SSID and wireless security key (when enabled) will still be able to connect.

  • Page 38: Wireless Mac Authentication

    User Guide Verizon FiOS Router (Model 9100EM) 11.3.2 Wireless MAC Authentication If you clicked the Wireless MAC Authenticaton link, the following screen will appear. Set up your MAC Filtering settings, and then click Apply to save the settings. For example, if you select “Allow” from the MAC filtering Mode drop-down list, this option will allow only the devices whose MAC Addresses are active in the list to connect to the Router.
  • Page 39 User Guide Verizon FiOS Router (Model 9100EM) The following screen will appear. Enter the MAC address of the device that you want to allow access to the Router. Then, click OK to continue. After you have entered a valid MAC address, the following Advanced Security Settings screen will display all the MAC addresses that have been added to the MAC filtering table.
  • Page 40 User Guide Verizon FiOS Router (Model 9100EM) 11.3.3 802.11b/g Mode If you clicked the 802.11b/g Mode link, the following screen will appear. Access to the Router’s wireless network can be controlled by designating a wireless LAN technology specification 802.11b (11 Mbps) or 802.11g (54 Mbps).

  • Page 41: Other Advanced Wireless Options

    User Guide Verizon FiOS Router (Model 9100EM) 11.3.4 Other Advanced Wireless Options If you clicked the Other Advanced Wireless Options link, the following screen will appear. Click Yes to proceed. The following screen will appear. Enter the desired values, and then click Apply to save the settings. The following table explains the details of this screen.
  • Page 42 User Guide Verizon FiOS Router (Model 9100EM) Advanced Security Settings Wireless Access Point The Router also functions as a wireless access point for wireless devices. Enable Wireless By default, the wireless feature is enabled. To disable this feature, clear the check box.
  • Page 43 User Guide Verizon FiOS Router (Model 9100EM) Select cts_only to activate this feature. Select cts_rts to activate this feature. Beacon Interval Enter the beacon interval value. (in milliseconds) The beacon interval is the time between beacon frame transmissions. Beacons are transmitted by the Router to help identify wireless networks.
  • Page 44 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5 Configuring the Stations Security Type To configure the Router’s wireless security type for the wireless network, in the Advanced Security Settings screen, select an option from the Stations Security Type drop-down list. The following sections describe each security type.
  • Page 45 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.1 WPA (Wi-Fi Protected Access v.1) If you select WPA in the Stations Security Type drop-down list, the following screen will appear. WPA allows you to enable a pre-shared key for your home network or for advanced security for an enterprise network. This option allows stations that support WPA v.1 to connect to the Router.
  • Page 46 User Guide Verizon FiOS Router (Model 9100EM) Pre-Shared Key – WPA stations share a pre-shared key (string format) with the Router and do not authenticate with the RADIUS server. 802.1x – WPA stations authenticate with the RADIUS server using EAP-TLS over 802.1x, a standard for passing extensible authentication protocol (EAP) for authentication purposes.
  • Page 47 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.1.1 Authentication Method—Pre-Shared Key If you select Pre-Shared key as the authentication method for WPA, the following screen will appear. Configuring Pre-Shared Key in the Router allows devices that know the pre-shared key to connect to the Router.
  • Page 48 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.1.2 Authentication Method—802.1x If you select 802.1x as the authentication method for WPA, the following screen will appear. Configuring 802.1x allows devices that support 802.1x to connect to the Router. To configure WPA authentication for 802.1x, do the following: 1.
  • Page 49 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.2 WPA2 (Wi-Fi Protected Access v. 2) If you select WPA2 in the Stations Security Type drop-down list, the following screen will appear. This option allows stations that support WPA v.2 to connect to the Router. The configuration settings for WPA2 are similar to the settings in WPA.
  • Page 50 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.3 WPA and WPA2 If you select WPA2 and WPA2 in the Stations Security Type drop-down list, the following screen will appear. This option allows stations that support both WPA v.1 and WPA v.2 to connect to the Router. The configuration settings for this feature are similar to the settings in WPA.
  • Page 51 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.4 802.1x WEP If you select 802.1x WEP in the Stations Security Type drop-down list, the following screen will appear. The 802.1x WEP feature allows you to enable WEP keys for wireless security. In addition, 802.1x WEP security uses a Remove Authentication Dial-in Service (RADIUS) server for authentication purposes.
  • Page 52 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.4.1 Configuring Automatic WEP Encryption Keys The 802.1x WEP security protocol uses port control with dynamically changing encryption keys automatically updated over the network. To configure 802.1x WEP to generate keys automatically, do the following: 1.
  • Page 53 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.5 Non-802.1x WEP If you select Non-802.1x WEP in the Stations Security Type drop-down list, the following screen will appear. The Non-802.1x WEP feature allows you to enable a WEP key for wireless security without using a RADIUS server.
  • Page 54 User Guide Verizon FiOS Router (Model 9100EM) 11.3.5.6 Authentication Only If you select Authentication Only in the Stations Security Type drop-down list, the following screen will appear. This feature allows you to enable wireless security in your Router without using encryption keys or a RADIUS server.

  • Page 55: My Network

    User Guide Verizon FiOS Router (Model 9100EM) 12. MY NETWORK This section provides details on your Router’s network connections. 12.1 Network Status To view your Router’s network settings, from the top navigation menu, select Network Connections. The following screen appears. This screen displays information about the devices connected to your local area network (LAN).

  • Page 56: Website Blocking

    User Guide Verizon FiOS Router (Model 9100EM) 12.1.1 Website Blocking You can configure your Router to restrict access to certain websites to computers on your network. On the Network Status page, when you click the Website Blocking link it will take you to the Parental Control section.
  • Page 57 User Guide Verizon FiOS Router (Model 9100EM) After you have entered the desired values in the preceding Restricted Website screen and click OK, the following screen will appear. To edit an entry, click the pencil icon. To delete an entry, click the “X” icon.
  • Page 58 User Guide Verizon FiOS Router (Model 9100EM) 12.1.2 Block Internet Services In the Network Status page, click the Block Internet Services link. The following Access Control screen will appear. This feature allows you to block specific computers within the local network (or even the entire network) from accessing certain services on the Internet.
  • Page 59 User Guide Verizon FiOS Router (Model 9100EM) 12.1.2.1 Selecting an Address From the Address drop-down list, select the desired computer for which you want to apply access. Your detected computers should appear in the list. After you have selected a computer, the following screen will appear. Proceed to section 12.1.2.2 to select a protocol.
  • Page 60 User Guide Verizon FiOS Router (Model 9100EM) 12.1.2.2 Selecting a Protocol From the Protocols drop-down list, select the desired option that you want to prohibit the computer from using. You can opt to redirect the user to a browser message (HTML page) by clicking the check box. To disable this feature, click to clear the check box.
  • Page 61 User Guide Verizon FiOS Router (Model 9100EM) 12.1.2.3 Configuring a Schedule Rule You can choose to only apply the rule during a particular time, or a particular day. This is done via the Schedule Rule. You may select and already defined schedule from the drop down list, or define your own schedule. If you select User Defined, refer to the procedure explained in section 15.19, “Scheduler Rules,”...
  • Page 62 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. The Router is attempting to resolve the configuration. Click Resolve Now to continue. The Resolve Now button will translate the rule from the computer name to the correct IP address (all rules are actually controlled by the IP address) If you clicked Resolve Now, the following screen will appear.
  • Page 63 User Guide Verizon FiOS Router (Model 9100EM) 12.1.3 Access Shared Files In the Network Status page, click the Access Shared Files link to access files from a device on your local network. (The device from which you will access files must have file sharing enabled.) If the device has a firewall turned on, you will not be able to access shared files from the device.
  • Page 64 User Guide Verizon FiOS Router (Model 9100EM) 12.1.4 View Device Details In the Network Status page, click the View Device Details link. The following screen will appear. Click Refresh to refresh the details on this screen. After you have finished viewing this screen, click OK to return to the Network Status page.
  • Page 65 User Guide Verizon FiOS Router (Model 9100EM) 12.1.5 Enable Application In the Network Status page, click the Enable Application link to set up applications for your service profile, such as port forwarding services. This feature enables applications (Games, Webcams, IM & Others) by opening a tunnel between remote (Internet) computers and a specific device port inside your local area network (LAN).
  • Page 66 User Guide Verizon FiOS Router (Model 9100EM) 12.1.6 Rename Device In the Network Status page, click the Rename Device link. This screen allows you to rename a device on your network. In the following screen, type the desired name in the Name field. Next, click OK to allow the changes to take effect.

  • Page 67: Network Connections

    User Guide Verizon FiOS Router (Model 9100EM) 12.1.7 Delete Device In the Network Status page, click the Delete Device link to remove a device from your network. 12.2 Network Connections Your Router supports various local area network (LAN) and wide area network (WAN, on Internet) connections via Ethernet or coaxial cables.
  • Page 68 User Guide Verizon FiOS Router (Model 9100EM) If the third button from the left displays Basic, as shown below, this means you are viewing the advanced Network Connections screen. To go to the basic screen, click the Basic button. The advanced Network Connections screen displays links that allow you to access various connection settings in your Router.
  • Page 69 User Guide Verizon FiOS Router (Model 9100EM) 12.2.1 Network (Home/Office) Properties In the Network Connections screen, click the Network (Home/Office) link to access the Router’s local network properties. The Network (Home/Office) connection is a bridge that is used to combine several network devices under one single “virtual network”.
  • Page 70 User Guide Verizon FiOS Router (Model 9100EM) 12.2.1.1 Ethernet Switch Properties For example, if you click the Ethernet Switch link in the Network (Home/Office) Properties screen, the following screen appears. View the properties in this screen. If you change the connection name, click Apply to save the changes.
  • Page 71 User Guide Verizon FiOS Router (Model 9100EM) Configure Connection (Coax) If you select Configure Connection from the left submenu, the following screen will appear. In this screen, you can do any of the following: • Enter the desired properties for the coax connection, and then click Apply to save the settings.
  • Page 72 User Guide Verizon FiOS Router (Model 9100EM) View Coax Node Detailed Stats If you clicked the View Coax Node Detailed Stats link in the Configure Coax screen, the following screen appears. This screen displays information on the Router’s MoCA stats.
  • Page 73 User Guide Verizon FiOS Router (Model 9100EM) 12.2.1.3 Wireless 802.11g Access Point To view the wireless access properties, in the Network (Home/Office) Properties screen, click the Wireless 802.11g Access Point link. The following screen will appear. View the wireless properties in this screen. If you change the connection name, click Apply to save the changes.
  • Page 74 User Guide Verizon FiOS Router (Model 9100EM) Configure Connection—Wireless Access Point If you select Configure Connection from the left submenu, the following screen will appear. Configure your wireless access point properties, and then click Apply to save the settings. Please refer to section 11, “Wireless,” for details on the following wireless features listed in the left submenu of this screen.
  • Page 75 User Guide Verizon FiOS Router (Model 9100EM) 12.2.2 Broadband Connection (Ethernet) The Router’s Broadband Connection describes the hardware used to connect the Router to the Internet. A Broadband Ethernet connection connects the Router to the Internet using an Ethernet cable. By default Broadband Connection Ethernet is Disabled.
  • Page 76 Internet. Click Apply to save the settings. NOTE: Verizon provides the protocol mode for your connection to the Internet. Depending on your connection type, a login user name and password may be required. These values are provided by Verizon.
  • Page 77 Verizon FiOS Router (Model 9100EM) 12.2.2.2 QoS—Broadband Connection Ethernet NOTE: This section is only intended to be modified by a Verizon technician. Any changes to this section may result in a disruption of service. If you select QoS in the left submenu of the Broadband Connection (Ethernet) Properties screen, the following screen appears.
  • Page 78 User Guide Verizon FiOS Router (Model 9100EM) The following screen appears. The VLAN ID displays the port that you added and the policy assigned to the port. Click Apply to save the settings. For outgoing (Egress) packets you may enable a Rate Limit by checking the rate limit check box, and you may also enable the pass through of standard QoS classifiers.
  • Page 79 User Guide Verizon FiOS Router (Model 9100EM) The following screen appear. Enter the desired IP Address and Subnet Mask in the fields provided. Then, click Apply to allow the settings to take effect. The entry will be added to the list of broadband connection IP addresses.
  • Page 80 User Guide Verizon FiOS Router (Model 9100EM) 12.2.3 Broadband Connection (Coax) To access the Router’s broadband configurations (Coax), click My Network in the main menu. Then click Network Connections in the left submenu. The following screen appears. Broadband Connection describes the hardware used to connect the Router to the Internet.
  • Page 81 User Guide Verizon FiOS Router (Model 9100EM) 12.2.3.1 Configure Connection —Broadband Connection Coax To configure the Router’s Coax settings, click Configure Connection in the left submenu. The following screen appears. Enter the desired settings for your broadband connection (coax), and then click Apply to save the settings.
  • Page 82 Connection (Coax) screen, the following screen appears. View the information in this screen, and then click Close to return to the Configure Broadband Connection (Coax) screen. NOTE: This screen is only intended for use by Verizon technicians. Any errors indicated do not necessarily indicate a problem with your service.
  • Page 83 Configure Broadband Connection (Coax) screen. 12.2.3.2 QoS—Broadband Connection Coax NOTE: This section is only intended to be modified by a Verizon technician. Any changes to this section may result in a disruption of service. If you select QoS in the left submenu of the Broadband Connection (Coax) Properties screen, the following screen appears.
  • Page 84 User Guide Verizon FiOS Router (Model 9100EM) You may use this section to remove VLAN tags to your incoming (Ingress) packets, or allow specific tagged packets to enter. To add a new entry, click the New Entry link. The following screen appears. Enter the desired port in the VLAN ID in the field, and then select an Egress Policy from the drop-down list.
  • Page 85 User Guide Verizon FiOS Router (Model 9100EM) 12.2.3.3 Advanced—Broadband Connection Coax If you select Advanced in the left submenu of the Broadband Connection (Coax) Properties screen, the following screen appears. To add a new IP address, click the New IP Address link.
  • Page 86 WAN Point-to-Point Protocol over Ethernet (PPPoE) is a protocol used to connect the Router to the Internet. PPPoE enables Ethernet-networked computers to exchange information with computers on the Internet. NOTE: The protocol used for your Internet connection is determined by Verizon. The Router is capable of automatically detecting the protocol used for your Internet connection.
  • Page 87 Properties screen. The following screen appears. Enter the desired settings and click Apply to save the settings. PPP—WAN PPPoE NOTE: The settings in the screen are provided by Verizon. Do not change the settings unless instructed by Verizon. To configure the Router’s PPP properties, click PPP in the left submenu screen. The following screen appears. If you change the settings in this screen, click Apply to save the settings.
  • Page 88 User Guide Verizon FiOS Router (Model 9100EM) 12.2.5 Status To view the status of the Router’s connections, in the Network Connections screen, click the Status button. The following screen will appear. This screen displays connection information for devices connected to your Router. At this screen, do any the following: •...

  • Page 89: Firewall Settings

    IMPORTANT: If you need help, click Main in the top navigation menu to go to the home page. In the Quick Links section of the home page, click Verizon Help. Clicking this link takes you to Verizon’s Online Help site, where you can access additional information about your Router.

  • Page 90: Access Control

    Note: Some VPN and UDP services use IP fragments, and this feature may need to be disabled. If you have questions about this feature, check with Verizon technical support. It is disabled by default. 13.2 Access Control If you select Firewall Settings in the top navigation menu and then select Access Control in the left submenu, the following screen will appear.
  • Page 91 User Guide Verizon FiOS Router (Model 9100EM) 13.2.1 Selecting an Address From the Address drop-down list, select the desired computer to which you want this rule applied. If your computer or device is not listed in the drop-down, you may create a new Network Object manually by choosing the User Defined option.
  • Page 92 User Guide Verizon FiOS Router (Model 9100EM) 13.2.2 Selecting an Protocol From the Protocols drop-down list, select the desired option that you want to prohibit the computer from using. To notify the user of this blockage via an HTML (Web) page, click the check box (a check mark will appear in the box).
  • Page 93 User Guide Verizon FiOS Router (Model 9100EM) 13.2.3 Configuring a Schedule Rule After you have selected the protocol, the following screen will appear. If desired, select a schedule from the Schedule drop-down menu. If you select User Defined, refer to the procedure explained in section 15.19, “Scheduler Rules,”...
  • Page 94 User Guide Verizon FiOS Router (Model 9100EM) 13.2.4 Completing the Access Control Rule Configuration If you clicked OK, the following screen will appear. The rule has been added to the list of security rules. To disable the security rule for an entry, click the adjacent check box, and then click Apply. To add additional access control rules, click the New Entry link.

  • Page 95: Port Forwarding

    User Guide Verizon FiOS Router (Model 9100EM) 13.3 Port Forwarding If you select Firewall Settings in the top navigation menu and then select Port Forwarding in the left submenu, the following screen will appear. By default the Router blocks all external users from connecting to your network. However, you can configure specific applications on your network to be accessible from the Internet.
  • Page 96 Specify Public IP Address. NOTE: Only one computer can be assigned to provide a specific service or application. If you use public IP addresses in your Router’s configuration, you must first obtain them from Verizon. 030-300554 Rev. A June 2008...
  • Page 97 User Guide Verizon FiOS Router (Model 9100EM) Next, select a predefined service from the Protocol drop-down list. NOTE: For your convenience, the Router provides predefined protocols for applications, games, and VPN-specific programs. The screen below displays the protocols of basic services provided in the Router. If you select Show All Services from the Protocol drop-down list, all available services will be displayed in the drop-down list.
  • Page 98 User Guide Verizon FiOS Router (Model 9100EM) After you have selected a predefined service, the following screen will appear. Next select an option from the Forward to Port drop-down list to indicate the port to which traffic will be forwarded.
  • Page 99 User Guide Verizon FiOS Router (Model 9100EM) Next, set up a schedule rule using the instructions explained in section 15.19 “Configuring a Schedule.” After you have set up a schedule, enter the address of the local Host, and then click OK to save the settings.
  • Page 100 IP address. NOTE: Only one computer can be assigned to provide a specific service or application. If you use public IP addresses in your Router’s configuration, you must first obtain them from Verizon. 030-300554 Rev. A...
  • Page 101 User Guide Verizon FiOS Router (Model 9100EM) Next you must choose the protocol that you want to forward. A large list is provided of many common applications. If you need to define your own select User Defined. If you selected User Defined, the following screen will appear. Give your service a name using the text box and then define the ports that define your newly created service.
  • Page 102 User Guide Verizon FiOS Router (Model 9100EM) Clicking the New Server Ports link, will bring up the following screen that allows you to define your ports. Next, select the desired protocol from the Protocol drop-down list. This information should be provided by your application developer or documentation.
  • Page 103 User Guide Verizon FiOS Router (Model 9100EM) For example, if you selected TCP, from the drop-down list, the following screen will appear. Select the desired source and destination port settings from the drop-down lists. To set up a range of ports, select “Range” from the Source Ports and Destination Ports drop-down lists.
  • Page 104 NOTE: Only one computer can be assigned to provide a specific service or application. If you use public IP addresses in your Router’s configuration, you must first obtain them from Verizon. At the Add Port Forwarding Rule screen you can enter the name of a local host or click the Specify Public IP Address check box to indicate the host or IP Address to which the port forwarding rule will be assigned.
  • Page 105 User Guide Verizon FiOS Router (Model 9100EM) To assign the port forward rule to a NAT policy (or external IP address) click the Specify Public IP Address check box and enter the appropriate IP address. From the Forward to Port drop-down list, select the desired option to indicate the port to which traffic will be forwarded.
  • Page 106 User Guide Verizon FiOS Router (Model 9100EM) After you have entered a local host, specified a port, and clicked OK in the preceding screen, the following screen will appear. The user-defined rule has been added to the port forwarding table, and the status is Active. You may need to click Resolve Now while the Router is attempting to save the rule to the local host.
  • Page 107 User Guide Verizon FiOS Router (Model 9100EM) 13.3.3 Configuring a Schedule Rule If desired, select a schedule from the Schedule drop-down menu. If you select User Defined, refer to the procedure explained in section 15.19, “Scheduler Rules,” to set up a schedule rule. Otherwise, select Always, and then click OK to continue.
  • Page 108 User Guide Verizon FiOS Router (Model 9100EM) After you have added port forwarding rules and clicked OK, in the Port Forwarding screen, the following screen will appear. Enter the domain name in the Local Host field or click the check box to specify a public IP address or to specify a network IP address.

  • Page 109: Dmz Host

    User Guide Verizon FiOS Router (Model 9100EM) 13.4 DMZ Host If you select Firewall Settings in the top navigation menu and then select DMZ Host in the left submenu, the following screen will appear. The DMZ (Demilitarized) Host feature allows the user to forward unsolicited inbound WAN traffic to any single IP on the LAN.

  • Page 110: Port Triggering

    User Guide Verizon FiOS Router (Model 9100EM) 13.5 Port Triggering If you select Firewall Settings in the top navigation menu and then select Port Triggering in the left submenu, the following screen will appear. You can define port triggering rules to dynamically open the firewall for specific protocols or ports.
  • Page 111 User Guide Verizon FiOS Router (Model 9100EM) 13.5.1 Setting Up a User Defined Port Triggering Rule To set up a user-defined port triggering rule, in the Add drop-down list, select User Defined. 13.5.1.1 Configuring Outgoing Trigger Ports If you selected User Defined in the preceding screen, the following screen will appear. Enter the desired name in the Service Name field.
  • Page 112 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Trigger Ports, the following screen will appear. Select the desired protocol from the Protocol drop-down list. For example, if you selected TCP from the Protocol drop-down list, the following screen will appear. Select the desired source and destination settings from the drop-down lists.
  • Page 113 User Guide Verizon FiOS Router (Model 9100EM) For example, if you selected Single, the following screen will appear. Enter the desired source port and destination port values, and then click OK to save the settings. If you entered source and destination port values clicked OK in the preceding screen, the following screen will appear.
  • Page 114 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. Click Apply to save the settings. If you want to edit a rule, click the pencil icon next to the rule that you want to edit. To delete a rule, click the “X” icon next to the rule that you want to delete.
  • Page 115 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Opened Ports, the following screen will appear. Select a protocol from the Protocol drop-down list. For example, if you select UDP, the following screen will appear. Select the desired source port and destination port settings from the drop-down lists.
  • Page 116 User Guide Verizon FiOS Router (Model 9100EM) Next, enter the desired source and destination port values in the fields provided, and click OK to continue. If you clicked OK, the following screen will appear. Click OK to continue. 030-300554 Rev. A...
  • Page 117 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. This screen shows that the triggering rule has been added to the list of triggering services. Click Apply to save the settings. If you want to edit a rule, click the pencil icon next to the rule that you want to edit.
  • Page 118 User Guide Verizon FiOS Router (Model 9100EM) 13.5.2 Setting Up a Predefined Port Triggering Rule To set up a predefined port triggering rule, in the Add drop-down list, select a predefined service. After you have selected a service, the following screen will appear. The service that you selected will be displayed.

  • Page 119: Remote Admin

    User Guide Verizon FiOS Router (Model 9100EM) 13.6 Remote Admin If you select Firewall Settings in the top navigation menu and then select Remote Administration in the left submenu, the following screen will appear. It is possible to access and control your Router not only from within the home network, but also from the Internet.

  • Page 120: Static Nat

    If you select Firewall Settings in the top navigation menu and then select Static NAT in the left submenu, the following screen will appear. NOTE: A block of static IP addresses must be purchased from Verizon to configure this feature. This Router supports 253 static IP addresses.
  • Page 121 User Guide Verizon FiOS Router (Model 9100EM) Select the Network Object Type from drop-down list, select the desired object type. A single IP address, an entire subnet, a range of addresses or a specific DHCP Vendor option. (These are generic “Network” objects that are defined in the Network Objects section.)
  • Page 122 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. This screen is divided into two main sections, 'Matching' and 'Operation'. The 'Matching' section defines the LAN addresses to be translated to the external addresses, which are defined in the 'Operation' section. You define the type of traffic that should be “matched”...
  • Page 123 User Guide Verizon FiOS Router (Model 9100EM) NAPT Address: The NAPT address into which the original IP address will be translated. The combo box displays all of your added NAPT addresses/ranges, from which you can select an entry. If you would like to add a new address, select the 'User Defined' option in the combo-box.
  • Page 124 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. This screen displays the active rules for the designated address. NOTE: After you create the rule LAN devices, you can verify it works by checking your external IP address. You can do this from another internet connection or by using one of many public websites that display your external IP address.
  • Page 125 User Guide Verizon FiOS Router (Model 9100EM) As in the example below, you will need to specify your external IP address that you used for your NAT/NAPT rule and also specify the local host (IP or name). Also make sure that you use the same protocol as your NAT/NAPT rule.

  • Page 126: Advanced Filtering

    User Guide Verizon FiOS Router (Model 9100EM) 13.8 Advanced Filtering If you select Firewall Settings in the top navigation menu and then select Advanced Filtering in the left submenu, the following screen will appear. Advanced filtering is designed to allow comprehensive control over the firewall's behavior. You can define specific input and output rules, control the order of logically similar sets of rules and make a distinction between rules that apply to WAN and LAN devices.
  • Page 127 User Guide Verizon FiOS Router (Model 9100EM) For example, if you clicked the New Entry link for input Network (Home/Office) Rules, the following screen will appear. Select one of the following operation settings: • Select Drop to drop packets. •...
  • Page 128 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. The rule is now active. The order of the rules appearance represents both the order in which they were defined and the sequence by which they will be applied. By clicking the Move Up and Move Down action icons, you can change this order after your rules are already defined (without having to delete and then re-add them).

  • Page 129: Security Log

    User Guide Verizon FiOS Router (Model 9100EM) 13.9 Security Log If you select Firewall Settings in the top navigation menu and then select Security Log in the left submenu, the following screen will appear. This screen alerts you of noteworthy information sent to Router from the Internet. The screen can contain 1000 entries, but a maximum of 50 entries are displayed at a time.
  • Page 130 User Guide Verizon FiOS Router (Model 9100EM) If you clicked Settings, the following screen will appear. Select the desired settings by clicking the check boxes (a checkmark will appear in the box when a setting is enabled). Then, click Apply to save the settings.

  • Page 131: Connections

    User Guide Verizon FiOS Router (Model 9100EM) 13.10 Connections If you select Firewall Settings in the top navigation menu and then select Connections in the left submenu, the following screen will appear. The connections list displays all the connections that are currently open on the firewall, as well as various details and statistics.

  • Page 132: Parental Controls

    User Guide Verizon FiOS Router (Model 9100EM) 14. PARENTAL CONTROLS If you select Parental Controls in the top navigation menu and then select Website Restrictions in the left submenu, the following screen will appear. This feature allows you to block LAN access to certain hosts on the Internet or to certain Web sites.
  • Page 133 User Guide Verizon FiOS Router (Model 9100EM) After you have selected a local host, the following screen will appear. Click OK to continue. To add a user-defined host to your list of restricted access, click User Defined in the Add drop-down list.
  • Page 134 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. Select the desired object type from the Network Object Type drop-down list. NOTE: You can select any option from the Network Object Type drop-down list, and then configure the screen accordingly.
  • Page 135 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. Enter the desired description in the Network Object Description field, and then click OK to continue. Next, select the desired schedule from the Schedule drop-down list, and then click OK to continue.
  • Page 136 User Guide Verizon FiOS Router (Model 9100EM) For example, if you selected Always, and then clicked OK in the preceding screen, the following screen will appear. This screen shows the IP address with an active website restriction. In this example, the PC that has IP address “192.168.1.3”...

  • Page 137: Advanced

    If you select Advanced in the top navigation menu, the following screen will appear. The Advanced section of this User Guide is intended to provide assistance with configuring the Advanced features of your Verizon FiOS Router and assumes the user has an in-depth understanding of computers, routing, and internet networking.

  • Page 138: Diagnostics

    User Guide Verizon FiOS Router (Model 9100EM) 15.1 Diagnostics If you click the Diagnostics link in the Advanced screen, the following screen will appear. Using this screen, you can run the following diagnostics tests: • To run a PING test, type the appropriate IP address or host name in the field provided, and then click Go.
  • Page 139 User Guide Verizon FiOS Router (Model 9100EM) For example, if you enter a host name in the Destination field and then click Go, the following screen will appear. This screen shows that the Ping test succeeded. Click Close to return to the Advanced screen.

  • Page 140: Restore Defaults

    User Guide Verizon FiOS Router (Model 9100EM) 15.2 Restore Defaults If you click the Restore Defaults link in the Advanced screen, the following screen will appear. Click OK to allow the Router to be reset to factory default settings. After the Router has rebooted, you will need to log in to the Router.

  • Page 141: Reboot

    If you use MAC Cloning, you can simply enter the MAC address of the “old” Router into your Verizon Broadband Router, bypassing the need to contact the service provider with “new” MAC Address values (from the Verizon Broadband Router).

  • Page 142: Arp Table

    If you clicked New Static Connection, the following screen will appear. Enter the appropriate values in the fields provided, and then click OK to continue. NOTE: You can have a total of 253 static LAN devices connected to your Verizon Router. •...
  • Page 143 User Guide Verizon FiOS Router (Model 9100EM) For example, if you enter an IP Address and a MAC address and then click OK, the following screen will appear. The screen shows that the entry has been added to the list of static DHCP connections. To run a diagnostics test on a DHCP connection, click the diagnostics icon adjacent to the connection you want to test.

  • Page 144: Users

    User Guide Verizon FiOS Router (Model 9100EM) 15.6 Users If you click the Users link in the Advanced screen, the following screen will appear. This feature allows you to configure user settings in the Router. 030-300554 Rev. A June 2008...
  • Page 145 User Guide Verizon FiOS Router (Model 9100EM) 15.6.1 Users—Adding a New Administrator If you click the Administrator link in the Users screen, the following screen will appear. This screen allows you to set up the desired Administrator values. Enter the appropriate values, and then click OK to save the changes.
  • Page 146 User Guide Verizon FiOS Router (Model 9100EM) 15.6.2 Users—Adding a New User If you click the New User link, the following screen will appear. This screen allows specific users to have administrative permissions in the Router. To configure User Settings, enter the appropriate values, and then click OK to save the changes.
  • Page 147 User Guide Verizon FiOS Router (Model 9100EM) After you have entered the appropriate values and click OK, the following screen will appear. The user information has been added to the Router. If desired, repeat the preceding instructions to add additional users to the administrator permissions list.
  • Page 148 User Guide Verizon FiOS Router (Model 9100EM) 15.6.3 Users—Removing a User To remove a user from the list, click the “X” icon. The following screen will appear. Click OK to continue. 030-300554 Rev. A June 2008...
  • Page 149 User Guide Verizon FiOS Router (Model 9100EM) 15.6.4 Groups—Adding a New Group To add a new group, click the New Group link. If you click the New Group, the following screen will appear. Using this screen, you can configure additional groups in the Router.
  • Page 150 User Guide Verizon FiOS Router (Model 9100EM) After you have entered the desired values and clicked OK, the following screen will display the group attributes. Click Close to return to the Advanced screen. 030-300554 Rev. A June 2008...
  • Page 151 User Guide Verizon FiOS Router (Model 9100EM) 15.6.5 Groups—Add a User to a Group To set up new users for a group, click the User link in the Groups section of the screen. The following screen will appear. Using this screen, you can assign users to a designated group.

  • Page 152: Quality Of Service

    User Guide Verizon FiOS Router (Model 9100EM) 15.7 Quality of Service The QoS feature allows you to configure Quality of Service parameters in your Router. Network-based applications and traffic are growing at a high rate, producing an ever-increasing demand for bandwidth and network capacity.
  • Page 153 User Guide Verizon FiOS Router (Model 9100EM) 030-300554 Rev. A June 2008...

  • Page 154: Traffic Priority

    User Guide Verizon FiOS Router (Model 9100EM) 15.7.2 Traffic Priority If you click the Quality of Service link in the Advanced screen and then click Traffic Priority in the left submenu, the following screen will appear. This screen allows you to configure QoS to prioritize input and output traffic.
  • Page 155 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. At this screen, do the following: 1. Select the desired Source Address, Destination Address, and Protocol options from the drop-down lists. 2. Click the Device check box if you will apply the settings to a device. By default this box is cleared.

  • Page 156: Traffic Shaping

    User Guide Verizon FiOS Router (Model 9100EM) 15.7.3 Traffic Shaping If you click the Quality of Service link in the Advanced screen and then click Traffic Shaping in the left submenu, the following screen will appear. Traffic Shaping is the solution for managing and avoiding congestion where the network meets limited broadband bandwidth.
  • Page 157 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. Select a device from the Device drop-down list. Then, click OK to continue. After you have selected a device and clicked OK in the preceding screen, the following screen will appear. Enter the bandwidth values for transmit (Tx) and receive (Rx), and then select the desired option from the TCP Serialization drop-down list.
  • Page 158 User Guide Verizon FiOS Router (Model 9100EM) TCP Serialization You can enable TCP Serialization in its combo box, either for active voice calls only or for all traffic. The screen will refresh, adding a 'Maximum Delay' field. This function allows you to define the maximal allowed transmission time frame (in milliseconds) of a single packet.
  • Page 159 User Guide Verizon FiOS Router (Model 9100EM) If you clicked the edit icon in the preceding screen, the Edit Shaping Class screen will appear. Configure the following fields by entering or selecting the desired values: Name—The name of the class.
  • Page 160 User Guide Verizon FiOS Router (Model 9100EM) For example, if you click the New Entry link in the Rx Traffic Policing section of the Edit Device Traffic Shaping screen, the Add Policing Class screen will appear. Name the new class and click OK to save the settings, e.g. Class B. Next, click the class name to edit the shaping class or alternatively, click its pencil (edit) action icon in the Action column.
  • Page 161 User Guide Verizon FiOS Router (Model 9100EM) 15.7.4 Differentiated Service Code Point (DSCP) Settings If you click the Quality of Service link in the Advanced screen and then click DSCP Settings in the left submenu, the following screen will appear.
  • Page 162 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. Enter your hexadecimal value, and then set the priority for this value. Click Apply to continue. If you clicked Apply, the following screen will appear. Click OK to confirm. Value will be added to the DSCP Settings screen.
  • Page 163 User Guide Verizon FiOS Router (Model 9100EM) 15.7.5 802.1P Settings If you click the Quality of Service link in the Advanced screen and then click 802.1P Settings in the left submenu, the following screen will appear. The IEEE 802.1p priority marking method is a standard for prioritizing network traffic at the data link/Mac sub- layer.

  • Page 164: Class Statistics

    User Guide Verizon FiOS Router (Model 9100EM) 15.7.6 Class Statistics If you click the Quality of Service link in the Advanced screen and then click Class Statistics in the left submenu, the following screen will appear. The Router provides accurate, real-time information on the traffic moving through the defined device classes. For example, the amount of packets sent, dropped, or delayed are just a few of the parameters monitored per each shaping class.

  • Page 165: Remote Administration

    It is possible to access and control your Router not only from within the home network, but also from the Internet. This allows you to view or change settings while traveling. It also enables you to allow Verizon to change settings or help you troubleshoot functionality or communication issues from a remote location.

  • Page 166: Dns

    User Guide Verizon FiOS Router (Model 9100EM) 15.9 DNS If you click Advanced in the top navigation menu and then select the DNS link, the following screen will appear. The Router contains a built-in DNS server. When an IP address is assigned, the Router will interrogate the new device for a machine name using several well-known networking protocols.

  • Page 167: Personal Domain (Dynamic Dns)

    User Guide Verizon FiOS Router (Model 9100EM) If you have entered values in the preceding screen and clicked OK, the following screen will appear. The changes have been saved to the Router. 15.10 Personal Domain (Dynamic DNS) If you click Advanced in the top navigation menu and then select the Personal Domain Name link, the following screen will appear.
  • Page 168 User Guide Verizon FiOS Router (Model 9100EM) The following screen will appear. Enter the appropriate values in the fields provided, and then click OK to continue. NOTE: Your service provider will provide you with the appropriate values to use in this screen.

  • Page 169: Network Objects

    User Guide Verizon FiOS Router (Model 9100EM) 15.11 Network Objects Network Objects is a method used to abstractly define a set of LAN hosts, according to one or more MAC address, IP address, and host name. Defining such a group can assist when configuring system rules. For example, network objects can be used when configuring the Router’s security filtering settings such as IP...
  • Page 170 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Entry, the following screen will appear. The source address can be entered using one of the following methods listed in the IP Address drop-down menu: • IP Address • IP Subnet •...
  • Page 171 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. The network object has been saved to the Router. Click Close to return to the Advanced screen. 030-300554 Rev. A June 2008...

  • Page 172: Protocol

    User Guide Verizon FiOS Router (Model 9100EM) 15.12 Protocol If you click Advanced in the top navigation menu and then select the Protocol link, the following screen will appear. For your convenience, the Router supports protocols for Applications, Games, and VPN-specific programs.
  • Page 173 User Guide Verizon FiOS Router (Model 9100EM) 15.12.1 Basic Service To access the basic service Protocols screen (if you are in the Advanced screen), click the Basic button. 030-300554 Rev. A June 2008...
  • Page 174 User Guide Verizon FiOS Router (Model 9100EM) If you clicked the Basic button in the preceding screen, the following screen will appear. At this screen, you can: • Configure ports for predefined protocols by clicking the desired link. • Configure a new user-defined port for a protocol by clicking the New Entry link.
  • Page 175 User Guide Verizon FiOS Router (Model 9100EM) For example, if you clicked FTP in the preceding screen, the following screen will appear. Next, click the TCP link to configure the service protocol values. If you clicked TCP in the Edit Service screen, the following screen will appear. Enter the desired values, and then click OK to continue.
  • Page 176 User Guide Verizon FiOS Router (Model 9100EM) If you have entered values and clicked OK in the preceding screen, the following screen will appear. A protocol service has been configured. Click OK to save the settings. If you clicked OK in the preceding screen, the following screen will appear. The protocol service has been saved to the Router.
  • Page 177 User Guide Verizon FiOS Router (Model 9100EM) 15.12.1.2 Configuring a User-defined Protocol Service To configure the Router for a user-defined protocol service, click the New Entry link. If you clicked New Entry, the following screen will appear. Enter a service name and service description in the fields provided.
  • Page 178 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Server Ports, the following screen will appear. Select a protocol from the drop-down list, and then enter a protocol number. Click OK to continue. If you clicked OK, the following screen will appear. Click OK to save the settings.
  • Page 179 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. The protocol settings have been saved to the Router. 030-300554 Rev. A June 2008...
  • Page 180 User Guide Verizon FiOS Router (Model 9100EM) 15.12.2 Advanced Protocol Service To access the advanced service Protocols screen (if you are in the Basic screen), click the Advanced button. The following advanced Protocols screen will appear. At the Advanced screen, you can: •...
  • Page 181 User Guide Verizon FiOS Router (Model 9100EM) For example, if you clicked the link of a predefined service in the preceding screen, the following screen will appear. If desired, enter a description in the Service Description field. Next, click the desired TCP or UDP link.
  • Page 182 User Guide Verizon FiOS Router (Model 9100EM) After you have entered the desired values and click OK in the preceding screen, the following screen will appear. The TCP protocol values have been configured. Next, click OK to save the settings.
  • Page 183 User Guide Verizon FiOS Router (Model 9100EM) 15.12.2.2 Configuring a New User-Defined Application To configure new user-defined application, click the New Server Ports link in the Edit Service screen. If you clicked New Server Ports, the following screen will appear. Select the desired protocol from the Protocol drop-down list, and then enter the protocol number.
  • Page 184 User Guide Verizon FiOS Router (Model 9100EM) For example, this screen shows appropriate values, click OK to continue. If you clicked OK, the following screen will appear. The UDP port values have been configured. Next, click OK to save the settings.
  • Page 185 User Guide Verizon FiOS Router (Model 9100EM) If you clicked OK, the following screen will appear. The user-defined UDP port settings have been saved to the Router. 030-300554 Rev. A June 2008...

  • Page 186: Upnp

    User Guide Verizon FiOS Router (Model 9100EM) 15.13 UPnP If you click Advanced in the top navigation menu and then select the UPnP link, the following screen will appear. This feature advertises the presence of your Router on the LAN. Universal Plug-and-Play is a networking architecture that provides compatibility among networking equipment, software and peripherals.

  • Page 187: System Settings

    User Guide Verizon FiOS Router (Model 9100EM) 15.14 System Settings If you click Advanced in the top navigation menu and then select the System Settings link, the following screen will appear. Use this page to configure various system settings. Enter the desired system settings and then click Apply to save the settings.
  • Page 188 User Guide Verizon FiOS Router (Model 9100EM) Management Application SSL Authentication Options You can configure the Primary and Secondary HTTPS Management Client Authentication. Select the desired option from the drop-down lists: • Select None if you do not want to use client authentication.

  • Page 189: Configuration File

    15.15 Configuration File If you click Advanced in the top navigation menu and then select the Configuration File link, the following screen will appear. IMPORTANT: Do not change the settings in this page unless instructed by Verizon. 030-300554 Rev. A June 2008...

  • Page 190: Date And Time Rules

    User Guide Verizon FiOS Router (Model 9100EM) 15.16 Date and Time Rules If you click Advanced in the top navigation menu and then select the Date and Time link, the following screen will appear. Enter the desired values in this screen, and then click Apply to save the settings.

  • Page 191: Editing The Time Server Table

    User Guide Verizon FiOS Router (Model 9100EM) 15.17 Editing the Time Server Table If you click the New Entry link under Time Server, the following screen appears. Enter a server IP address or domain name in the field provided, and then click OK to continue.

  • Page 192: Editing Clock Set

    User Guide Verizon FiOS Router (Model 9100EM) 15.18 Editing Clock Set If you click the Clock Set button in the Date and Time screen, the following screen appears. Enter your local time by selecting the appropriate values from the month, day, and year drop-down lists. Next, enter your local time (starting with hours, minutes, and seconds) in the fields provided.
  • Page 193 User Guide Verizon FiOS Router (Model 9100EM) The following screen appears. Click the New Time Segment Entry link or, alternatively, click the plus icon. If you clicked New Time Segment Entry, the following appears. Click the New Hours Range Entry link.
  • Page 194 User Guide Verizon FiOS Router (Model 9100EM) The following screen appears. Enter the desired start time and end time values in the fields provided, and then click OK to continue. If you clicked OK the following screen will appear. Click the check box of each day that you want in the time segment (a check mark will appear in the box.) Click OK to continue.

  • Page 195: Firmware Upgrade

    User Guide Verizon FiOS Router (Model 9100EM) For example, this screen shows that a schedule has been added to the Time Segments table, and that the rule will be active at the scheduled time. To add additional schedule rules to your Router, repeat the preceding scheduler rules instructions.

  • Page 196: Routing

    User Guide Verizon FiOS Router (Model 9100EM) 15.21 Routing If you click Advanced in the top navigation menu and then select the Routing link, the following screen will appear. You can choose to setup your Router to use static or dynamic routing. Dynamic routing automatically adjusts how packets travel on the network, whereas static routing specifies a fixed routing path to neighboring destinations.
  • Page 197 User Guide Verizon FiOS Router (Model 9100EM) If you clicked New Route, the following screen will appear. Configure the settings in this screen, and then click OK to continue. • Rule Name—Select the type of network from the drop-down list.

  • Page 198: Advanced Routing Settings

    User Guide Verizon FiOS Router (Model 9100EM) 15.21.2 Advanced Routing Settings To configure advanced routing settings, click the Advanced button in the Routing screen. If you clicked the Advanced button, the following screen will appear. If you change any settings in this screen, click Apply to save the settings.

  • Page 199: Igmp Configuration

    User Guide Verizon FiOS Router (Model 9100EM) 15.22 IGMP Configuration If you click Advanced in the top navigation menu and then select the IGMP Configuration link, the following screen will appear. This screen allows you to configure IGMP LAN Proxy configuration settings in your Router.
  • Page 200 User Guide Verizon FiOS Router (Model 9100EM) 15.22.1 New Membership Filter If you clicked the New Membership Filter link in the preceding screen, the following screen will appear. Select the desired settings for the membership filter you want to create. Then click Apply to save the settings.
  • Page 201 User Guide Verizon FiOS Router (Model 9100EM) 15.22.2 New Multicast Address If you clicked the New Multicast Address link in the preceding screen, the following screen will appear. Enter multicast address and then click Apply. If you clicked Apply, the address will be displayed in the list of Multicast Addresses.

  • Page 202: Pppoe Relay

    User Guide Verizon FiOS Router (Model 9100EM) 15.22.3 IGMP Status If you click Advanced in the top navigation menu and then select the IGMP Status link, the following screen will appear. NOTE: If IGMP proxy is not enabled, the IGMP Proxy Status panel will be empty.

  • Page 203: Ip Address Distribution

    User Guide Verizon FiOS Router (Model 9100EM) 15.24 IP Address Distribution If you click Advanced in the top navigation menu and then select the IP Address Distribution link, the following screen will appear. Your Router's Dynamic Host Configuration Protocol (DHCP) server makes it possible to easily add computers that are configured as DHCP clients to the home network.

  • Page 204: System Monitoring

    User Guide Verizon FiOS Router (Model 9100EM) 16. SYSTEM MONITORING 16.1 Gateway Status If you click System Monitoring in the top navigation menu, and then click Gateway Status in the left submenu, the following screen will appear. After you have finished viewing information about your Router, click Close.

  • Page 205: Gateway Status

    User Guide Verizon FiOS Router (Model 9100EM) 16.2 Gateway Status If you click System Monitoring in the top navigation menu, and then click Full Status/System wide Monitoring of Connections in the left submenu, the following screen will appear. This screen displays connection information for devices connected to your Router.

  • Page 206: System Log

    User Guide Verizon FiOS Router (Model 9100EM) 16.3 System Log If you click System Monitoring in the top navigation menu and then click System Log in the left submenu, the following screen will appear. This screen displays the details of your system’s logged events. To save the system log, click Save Log, and then follow the instructions to save the log to the desired location.

  • Page 207: Technical Support Information

    User Guide Verizon FiOS Router (Model 9100EM) 17. TECHNICAL SUPPORT INFORMATION Contact your Internet service provider for technical support. 18. PRODUCT SPECIFICATIONS System Requirements for 10/100 Base-T/Ethernet LEDs • • Pentium or equivalent class machines or Power ® • higher Coax WAN •...

  • Page 208: Software License Agreement

    User Guide Verizon FiOS Router (Model 9100EM) 19. SOFTWARE LICENSE AGREEMENT READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY. THIS SOFTWARE IS COPYRIGHTED AND LICENSED (NOT SOLD). BY INSTALLING AND OPERATING THIS PRODUCT, YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT.
  • Page 209 User Guide Verizon FiOS Router (Model 9100EM) 6. Governing Law. This License Agreement shall be construed and governed in accordance with the laws of the State of Illinois. You submit to the jurisdiction of the state and federal courts of the state of Illinois and agree that venue is proper in those courts with regard to any litigation arising under this Agreement.

  • Page 210: Publication Information

    User Guide Verizon FiOS Router (Model 9100EM) 20. PUBLICATION INFORMATION Verizon® FiOS® Router Model 9100EM Document Part Number 030-300554 Rev. A © 2008 Verizon. All rights reserved. All trademarks and registered trademarks are the property of their respective owners. 030-300554 Rev. A...

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