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faqs
Q:
My Legrand Home device failed to connect to the Apple Home app.
What can I do?
A:
Perform the following actions to test your connectivity:
• Make sure your accessory is powered on
• If you have a dual band router, connect your phone to a 2 4 GHz Wi-Fi network
Your 2 4 GHz Wi-Fi network must have a different name from your 5 GHz
network
• Confirm the device's amber LED is flashing slowly If not, press and hold the top
of the paddle for 15 seconds to restore factory settings
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