Welcome to Smart Start Interlocks Thank you for choosing Smart Start for your interlock needs. Smart Start Interlocks install and provide servicing for alcohol interlock devices. We're a team of Kiwis selected by the NZ Transport Agency to provide alcohol interlocks nationwide. We offer friendly, prompt service, and are here to support you through your licence restoration process.
1. The Alcohol Interlock An alcohol interlock is a breathalyser which is wired into the ignition of a vehicle. The user must take and pass a breath test before the vehicle will start. The interlock has no effect on engine operation and will not turn off the vehicle when it’s in use.
1.2 Parts of the Interlock Head Unit Curly Cord The head unit is mounted The curly cord connects the on the vehicle dash and head unit to the relay. connected to the relay via the curly cord. Retainer Clips These clips secure the curly cord to the head unit.
1.3 Caring for the Interlock Device Care Do not place the interlock on the floor, where you can’t see or hear it, or where it may be damaged. Do not expose the unit to moisture or liquids. You are responsible for damage due to negligence or abuse of the device Hygiene The recommended procedure for cleaning your mouth pieces...
2. Preparation 2.1 Preparing for a Test From the time you get into your car until the point at which you're able to turn on your vehicle, the process may take several seconds to several minutes (depending on your ability to complete a test).
3. Use of the Interlock 3.1 Start-up Procedure 1. Turn the car on. The interlock will activate, and the screen will display INITIALISING. 2. When the interlock is ready, the screen will display BLOW. 3. After a successful completion of the test, the interlock analyses the breath sample, and the screen will display ANALYSING.
3.2 Taking a Test 1. To take a test, blow and hum WHOOOOO into the mouthpiece. 2. Stop blowing when the interlock beeps three times. 3. As the interlock analyses the breath sample, the screen will display ANALYSING. When the analysing is complete, the test results will show on the screen.
1st through to the 11th of every month that you've got the interlock installed. 3.5 Violations The Smart Start Interlock records every type of violation that occurs. The most serious are alcohol-related violations.
3.6 Lockouts The interlock will lock out and not allow you to take a test under the following circumstances. 5-Minute Lockout blowing an alcohol reading when starting Causes the vehicle rinse your mouth with water before you What to Do try again take several deep breaths, and re-test when prompted...
Service Lockout A service lockout shows on the screen as SRVLCK@#d:##. This is the number of hours you have remaining before the interlock shuts down due to missing a monthly service. missed monthly service Causes The interlock will count down after a service is missed.
4. Troubleshooting 4.1 Abort Messages If your test does not satisfy the test requirements, the interlock will show one of the following messages to let you know how to proceed. Abort Early The blow/hum sample was not long enough, blow softly and steadily until the beep changes to a higher tone.
SRVLCK @0d:00 The interlock is in full lockout due to missing a monthly service. You'll need to call Smart Start on 0800 002 182 to obtain an unlock code. The unlock code incurs an additional cost and will only be given once. The unlock code will last 6 hours, allowing you to drive your vehicle to the closest service centre.
4.3 Other Messages RESTART ##:## When the vehicle is turned off, you're allowed a short period of time to restart the vehicle without the need to blow into the interlock again. This will countdown from 3 minutes. e.g., RESTART 3:00 BLOW ##:## The interlock requires a test within the stated timeframe.
4.5 Contaminants The following items may cause a violation when you blow into the interlock (not a complete list). Make sure your mouth is rinsed out well with water before blowing into the interlock. PICKLES, PRESERVES or MOUTHWASH FERMENTED FOOD KOMBUCHA and other ALLERGY, COUGH &...
Agency on 0800 882 422 to apply for your zero-alcohol licence. Authorisation from the NZ Transport Agency for a zero-alcohol licence can take from 1-10 days. Once you've got your zero- alcohol licence, call Smart Start to book a removal.
6. Frequently Asked Questions Can someone else drive my vehicle? Yes. Another licensed driver can drive your vehicle, but they must comply with all interlock requirements. You'll be responsible for any violations they cause. Can the device turn off my car? No.
Page 23
If the interlock is reading SRVLCK @0d:00 you've already missed the 5-day window around your service date. You'll need to call Smart Start on 0800 002 182 to obtain an unlock code. This unlock code will only last 6 hours, allowing you to drive your vehicle to the closest service centre.
Page 24
We will deal with messages in order of priority, if we consider it urgent, we will get back to you soon, otherwise please call us the next business day. When can I get an unlock code? Unlock codes will only be given out Monday to Friday 7am – 5pm.
Page 25
My interlock is stuck on INITIALISING when I've blown into it, what do I do? 1. Turn the vehicle off. 2. Gently remove the retainer clips from the bottom of the head unit. 3. Unplug the curly cord from the head unit for 15 seconds. 4.
Smart Start Service Centres Smart Start Interlocks has the most extensive network of service centres throughout New Zealand to make the installation and servicing of your interlock easy. Please head to www.smartstartinterlocks.co.nz/centres find your closest service centre. If your location is not listed, contact us on 0800 002 182 as we may be opening a service centre near you soon.
Notes Record dates and note down any events that occur with your interlock. That way you'll have a record of them for the NZ Transport Agency when exiting the programme. Date Event...
Page 28
Visit our YouTube channel for more interlock helpful hints. 0800 002 182 info@smg.nz smartstartinterlocks.co.nz...
Need help?
Do you have a question about the Alcohol Interlock and is the answer not in the manual?
Questions and answers