Table of Contents
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Table of Contents
Related Manuals for Smart Start SSI 20/20
Summary of Contents for Smart Start SSI 20/20
- Page 1 SSI 20/20-20/30 User Guide 1300 256 900...
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Page 2: Table Of Contents
Service Centre listing Head unit diagram & keypad short cuts SSI 20/20 - 20/30 G4 Camera SSI 20/20 - 20/30 quick start reference Displayed messages after taking a test Head unit LCD messages Caring for your device & corrective procedures... -
Page 3: About Smart Start Interlocks
About Smart Start Interlocks Smart Start Interlocks specialises in the delivery of an effective and reliable alcohol Interlock device. It is the world leader in alcohol interlock technology and alcohol driver program management and the most experienced and proven alcohol interlock service program to date in North America. -
Page 4: When Travelling
Please be sure to make servicing arangements prior to comencing with your travel plans. About our Service Agents Smart Start Interlocks has appointed fully trained, qualified and trusted automotive professionals to be our service agents to install, service, maintain and remove Smart Start alcohol Interlock devices. -
Page 5: Service Schedule
Service Schedule Diagram * After 14 days overdue for service you will be reported to the relevant authorities Breath Test Definitions • Initial Test: An initial test is required before the vehicle is able to start. • Warning Re-test: A warning re-test will occur if alcohol or mouth contaminants are detected but are under the violation thresh hold. -
Page 6: Rolling Retest Procedure
Rolling Retest Procedure 1. Unit parameters have been set by Service Tas and require random rolling re-tests. The first test will occur within the first 5 – 15 minutes and then randomly over every consecutive hour after initial retest. 2. The device will indicate that it is time to submit a rolling retest by the screen displaying “RETEST”, the LEDs flashing and the device beeper sounding. - Page 7 Random Rolling Retest Schedule Diagram • The random timer starts again after every breath test passed. • You will be required to provide a breath sample in the first 3 to 15 minutes of the vehicle running. • You will be required to provide a breath sample at random times ranging from 15 minutes to 60 minutes.
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Page 8: Program Violations
2 codes have been used the vehicle will then need to be towed to your service centre at your cost. To obtain an unlock code you must contact Smart Start head office on 1300 256 900. You will need to be in the vehicle with the ignition turned on in preparation prior to... -
Page 9: Common Causes Of Unexpected Breath Sample Violations
Common Causes of Unexpected Breath Sample Violations • Your SSI-20/20 or 20/30 is an Alcohol Measuring Device and will detect even very small traces of alcohol. • The above items are examples of common products that can cause unexpected positive breath tests as they may contain ethanol •... -
Page 10: End Of Program Procedure Court Ordered Program
RTA to remove the ‘I’ condition from your licence. Smart Start Interlocks will provide the RTA with reports of your compliance with the interlock program conditions over the term of the interlock period. The RTA’s decision to remove the ‘I’... -
Page 11: Service Centre Listing
ACT Service Agents NSW Service Agents Tuggeranong Albion Park Rail Audiotech Frankies Auto Electrics & 1-3/209 Scollay Street Custom Car Audio Tuggeranong ACT 2900 69 Princess Hwy Ph. (02) 6293 2993 Albion Park Rail NSW 2527 Ph. (02) 4257 2636 Albury/Wodonga Bartlett Automotive 521 Nurigong St... -
Page 12: Head Unit Diagram & Keypad Short Cuts
Head Unit Diagram SSI-20/30 Mouthpiece Status LED’s LCD (Liquid Crystal Display) Keypad Cord Strain Relief Key functions of the SSI-20/20 are the Air vent same as SSI-20/30 functions Head nipple Speaker Serial Number & Barcode Curly Cord Head Unit Short Cuts Appointment time and date Display ignition and battery voltage Number of violations remaining... -
Page 13: Ssi 20/20 - 20/30 G4 Camera
SSI-20/20 - 20/30 G4 Camera Smart Start Interlocks also have a positive ID camera available.The camera is designed to take a photo every time the person providing a breath sample takes a test. This includes initial breath samples (prior to the vehicle being started) every rolling retest and in the event of a recorded violation eg. -
Page 14: Ssi 20/20 - 20/30 Quick Start Reference
5 seconds), this tone will stop once the required sample has been made. The LCD will display “TEST”. SSI-20/20 Requires Blow Hum technique Please Call Smart Start Interlocks on 1300 256 900 for assistance or alternatively view the training videos on our website www.smartstartinterlocks.com.au... - Page 15 You can now start your vehicle. Please note the unit will ask for further random tests once the vehicle has started. Please Call Smart Start Interlocks on 1300 256 900 for assistance or alternatively view the training videos on our website www.smartstartinterlocks.com.au...
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Page 16: Displayed Messages After Taking A Test
LOCKOUT and a 7 day countdown timer will be displayed on the LCD. Please refer to page 7 for further information. You are encouraged to return to your service agent or call Smart Start Head Office on 1300 256 900 if you require further training or assistance with using... -
Page 17: Head Unit Lcd Messages
SSI-20/20 - 20/30 Headset LCD Messages LCD DISPLAY DESCRIPTION INITIALISING The unit is initialising WAIT### The unit is preparing for a breath test BLOW The unit is ready to accept a breath test ANALYSING The unit is analysing the breath sample PASS Test is successful HUM STRONGER... - Page 18 SSI-20/20 - 20/30 Headset LCD Messages LCD DISPLAY DESCRIPTION VLOCK @ #d : 00 The device is in lockout due to violations. You must call head office for assistance SLOCK @ #d : ## A reminder of the hours remaining until lockout due to missing your monthly service SLOCK @ 0 d : 00 The device is in lockout due to missing your monthly...
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Page 19: Caring For Your Device & Corrective Procedures
The use of cleaning wipes may affect your breath sample when taking a test due to alcohol products within the wipes. Lock out: If your device is locked out you need to contact Smart Start Interlocks for an unlock code. -
Page 20: General Advice
• If your unit locks out or is not operating properly, we may ask you to tow your vehicle to the nearest Smart Start location. If the problem is found to be with the Interlock device, we will credit your account for the amount of the tow bill. You will be responsible for the tow bill if the problem is not unit related. -
Page 21: Faq
Frequently Asked Questions Q: My battery has gone flat and my mechanic says the Smart Start Interlock is causing it. Your mechanic is mistaken. The Smart Start Interlock model SSI-20/20 - 20/30 has a low current draw of only 20mA. With an average car battery with a reserve capacity of 50 Ah this can last up to 6 weeks. - Page 22 Q: The ignition Interlock just aborts and I can’t start my vehicle. The majority of all aborts are caused by improperly blowing into the interlock device. If the problem continues, the participant should call Smart Start Interlocks on 1300 256 900 for a solution.
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Page 23: Key Terms And Information
You will not be able to start your vehicle and will be required to get an unlock code at a cost of $55.00, so you can return to • nearest Smart Start service centre. • Violation Lockout: A violation lockout occurs after exceeding the allowed lockout grace period. -
Page 24: Equipment Replacement & Interlock Fees
Full Fee Equipment Replacement Head Piece $1,036.00 Logger $772.00 Camera $720.00 Relay Harness $77.00 Curly Cord $66.00 Misc-When complete unit requires $132.00 replacement Total Device Replacement $2,803.00 Loss Protection *Loss Protection Fee must be accepted at the time of install to qualify and paid continuously for the life of program. -
Page 25: Smart Start Participant Fees Including Gst
Interlock Fees Smart Start Participant Fees Including GST Installation Standard Common and standard vehicles $170.00 Installation Heavy Vehicles identified as heavy vehicles or $294.00 Vehicles & Motor motorcycles Cycles Installation Non Fitment requiring extra components or $99.00 Standard in addition to wiring under bonnet determined upon inspection. -
Page 26: Concession Cards
35% discount on the monthly servicing. To be eligible participants must sign a Centrelink confirmation consent form and comply with Smart Start Interlocks Concession Card Policy. Examples of valid concession cards are below:... -
Page 27: Customer Feedback
Customer Feedback Smart Start Interlocks is committed to the provision of quality service to its participants and the community and has adopted Standard AS ISO 10002:2006 (Customer Satisfaction – Guidelines for complaints handling) as a best practice policy. Smart Start Interlocks welcomes feedback, including complaints, from our participants. -
Page 28: Car Service Logs
If the service provider is unsure about the operation of the unit, have them call Smart Start Interlocks Head Office on 1300 256 900 before servicing the vehicle. Have them complete the car service log form below with the appropriate receipts attached, so you can provide reasons for disconnections faults and/or other possible violations. - Page 29 Car Service Logs Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………...
- Page 30 Car Service Logs Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………... Phone Number: ………………………………………………... Company ABN: ………………………………………………... Reason for Service: ………………………………………………... Company Name: ………………………………………………...
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Page 31: Participant Program Details
Participant Program Details Date Interlock Fitted:______________________________________ Program Length:_________________________________________ Estimated Completion Date:________________________________ Additional Notes: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________... -
Page 32: Web & Social Media
Web and Social Media Please visit our website for the latest news on new service agency locations, product launches and downloadable documents. www.smartstartinterlocks.com.au You can also follow us on Social media. @smartstartaus https://www.facebook.com/smartstartinterlocks Training Videos Both the Participant & Breath Technique videos are available on our website and You Tube www.smartstartinterlocks.com.au http://www.youtube.com/smartstartinterlocks...