WCIN-001 V 1.5 August 2018 About Smart Start Interlocks Privacy Policy Release of Participant Data SSI 20-20 SSI 20-30 Interlock Device Caring for your Device How Do I Start the Vehicle? How Do I Start The Vehicle?: BLow Technique Troubleshooting...
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• Innovative and reliable technology used in programs overseas. • Worldwide experience in alcohol interlock devices. Smart Start Interlocks Australia is a • Fuel cell Interlock devices. proud franchisee and exclusive dis- • Reliable installations, servicing tributor of Smart Start Inc. North and reporting requirements.
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Setting The Standard In Alcohol Monitoring Technology™...
Ajen is open and transparent about the data we collect and how the data is used. The document covers all activities of Ajen, and thus all activities of the subdivision Smart Start Interlocks Australia and associated entities. Ajen is pleased to comply with the Australian Privacy Principles.
SSI 20-20 SSI 20-30 INTERLOCK DEVICES SSI 20-20 Key Functions Curly Cord Status LEDs Air Vent Keypad Head nipple Cord Strain Relief Serial Number & Barcode Smart Start 20-20 The Alcohol Interlock Device can person in the driver seat provid- be installed in most vehicles with ing a sample.
CARING FOR YOUR DEVICE Device Care: Do not place the interlock on the floor, where you can’t see or hear it, or where it may be damaged. Do not expose the unit to moisture or liquids. You are responsible for damage due to negligence or abuse of the device.
HOW DO I START THE VEHICLE Turn ignition ON, the device Take this time to drink some “INITIALISING” will then be will light up and Smart Start WATER to displayed On the screen. The Interlocks logo will eliminate possible breath...
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HOW DO I START THE VEHICLE: Blow Technique Can’t see the video? Go to https://www.youtube.com/watch?time_continue=30&v=A3n95DHdTeU You are encouraged to return to your service centre or call Smart Start Head Office on 1300 256 900 if you require further training or assistance with using the alcohol Interlock Device.
TROUBLESHOOTING LOCK OUT: If your device is locked out you need to contact Smart Start Interlocks for an unlock code. No Unit Power: If your interlock device does not turn on when the ignition is turned on, then you must contact Smart Start Interlocks for support.
DISPLAY MESSAGES LCD SCREEN TEST RESULT OUTCOME You can start your PASS Both green No alcohol detected vehicle Alcohol detected You can start your WARN Both green < 0.019 BrAC vehicle You cannot start Not blowing hard BLOW HARDER Right: Flash red once your vehicle/ retest enough/ long enough required...
SERVICE SCHEDULE DIAGRAM 23 Days 30 Days 0 Days 37 Days Available Service Service due by Starts at 5;00 p.m. this date. Install Date or Vehicle enters Make an Scheduled Ser- 7 day service permanent lock- appointment then vice Date lockout count- out at 5:00 p.m.
RANDOM ROLLING RETEST DIAGRAM Time in Minutes • Unit parameters have been set by VicRoads and require random rolling retests. The first test will occur within the first 5 to 15 minutes and then randomly over every consecutive hour after initial test.
COMMON CAUSES OF UNEXPECTED BREATH SAMPLE VIOLATION At times violations can • Your alcohol interlock device • Remember that you are detects trace amounts of required to provide random occur unintentionally. alcohol in your mouth which breath tests while the car is These violations are can result in a failed test.
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COMMON CAUSES OF UNEXPECTED BREATH SAMPLE VIOLATION Your SSI 20/20 20/30 is an alcohol measuring device and will detect even small traces of alcohol. The below items are examples of common products that can cause unexpected positive breath tests. REMEMBER TO DRINK WATER BEFORE Fermenting food products may also cause EVERY TEST unexpected readings.
If your unit locks out or is not operating properly, we may ask you to tow your vehicle to the nearest Smart Start location. If the problem is found to be with the interlock device, we will credit our account for the amount of the tow bill.
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Smart Start head office for an If you have a camera installed you may be able to unlock code.
ABOUT THE WESTERN AUSTRALIA ALCOHOL INTERLOCK SCHEME (WA AIS) Option B - Unmonitored: Elect not to participate The Scheme aims to improve road safety with mandatory alcohol interlock use, in order to pro- in the WA Alcohol Interlock Scheme. The interlock vide separation of drinking and driving behaviour.
PROGRAM RULES AND GUIDELINES Your interlock licence conditions are that you: • You may only drive with a valid “I” condition licence, if your driver’s licence expires or is suspended while par- ticipating, you have breached a requirement of the scheme •...
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Before To obtain a lockout code you lockouts, temporary and per- this happens, make sure to must contact Smart Start head manent. drive the vehicle to a service office on 1300 256 900. To ob- Temporary Lockouts centre to stop the countdown.
END OF THE PROGRAM PROCESS To Qualify for completion the following criteria must be satisfied: • Minimum participation period has been completed • Any period of disqualification has ended • Complied with any requirement to attend Alcohol Assessment and Treatment •...
PROGRAM VIOLATION SUMMARY REPORT VIOLATIONS PROGRAM EXTENSION WA Three or more of the following breaches in one servicing period: Failed Initial samples of .02 BAC and above Failed Rolling Retest samples of .02 BAC and above Missed random Retests Circumvention or tampering Not attending service If a requirement of the scheme has been breached the program can be extended to require a further 180 continuous days (without any breaches).
INTERLOCK FEES SERVICE FULL FEE CONCESSION Standard Installation $205.00 $205.00 Non-Standard Installation – In addition to standard instal- $100.00 $100.00 lation fee Installation – Heavy vehicles (over 4.5t GVM) and Motor- $305.00 $305.00 cycles Hybrid and Stop/Start vehicles $75.00 $75.00 Monthly Monitored Service Fee (per calendar month) $170.00 $120.00...
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FULL FEE EQUIPMENT REPLACEMENT Head Piece $1,032.00 Logger $780.00 Camera $720.00 Relay Harness $77.00 Curly Cord $66.00 Misc- when complete unit requires replacement $128.00 Total Device Replacement $2,803.00 LOSS PROTECTION PLAN Loss Protection Fee must be accepted at the time of install and paid continuously for the life of the program to qualify.
35% discount on the monthly servicing. To be elegible particpants must sign a Centrelink confirmation consent form and comply with Smart Start Interlocks Concession Card Policy.
SERVICE CENTRES Albany Geraldton Albany Car Stereo Craiges Auto Electrical 10 35 Sanford Rd Larkin St Centenial Park WA 6330 Geraldton WA 6530 Ph. (08) 9841 7857 Ph. (08) 9921 4723 Armadale Joondalup Ranger Auto Electrics Autospark 281 South Western Hwy 14 Lincoln Ln Armadale WA 6112 Joondalup WA 6027...
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SERVICE CENTRE Mandurah South Coast Auto Electrics 3/33 Thornborough Rd Greenfields WA 6210 Ph. (08) 9582 0472 Osborne Park Keith Adamson’s Auto Repairs 10A Burgary Court Osborne Park WA 6017 Ph. (08) 9244 3877 Rockingham Autospark 4 Edison Ct East Rockingham WA 6168 Ph.
KEY TERMS TEMPORARY LOCKOUTS PERMANENT LOCKOUTS A five minute lockout will occur when an initial Once the count down has expired your device will breath sample is recorded as .02 BrAC permanently lock out and an unlock code will be required to re-active the device.
CUSTOMER FEEDBACK Smart Start Interlocks is commited to the provision of re-establish our relationship with our participants and quality service to its participants and the community enable us to continually improve our customer service and has adopted Standard AS ISO 10002:2006 (Custom- quality.
WEB AND SOCIAL MEDIA Follow Us! @smartstartaus facebook.com/smartstartinterlocks Our Participant & Breath Technique videos are available on our website and YouTube Channel youtube.com/smartstartinterlocks...
FURTHER RESOURCES Smart Start Interlocks WA: http://www.smartstartinterlocks.com.au/ faq_WesternAustralia.html Department of Transport Website: https://www.transport.wa.gov.au/licensing/ alcohol-interlock-scheme.asp EMERGENCY CONTACTS FOR AFTER HOURS/ EMERGENCY INTERLOCK SUPPORT : 1300 256 900 OPTION ‘2’...
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