Avaya Scopia XT Installation Manual

Avaya Scopia XT Installation Manual

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Avaya Scopia
XT Desktop Server
Installation Guide
Release 8.3.3
Issue 1
August 2015

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Table of Contents
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Summary of Contents for Avaya Scopia XT

  • Page 1 ® Avaya Scopia XT Desktop Server Installation Guide Release 8.3.3 Issue 1 August 2015...
  • Page 3 Software at any given time. A “Unit” means the unit on which YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A Avaya, at its sole discretion, bases the pricing of its licenses and can COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT...
  • Page 4 Documentation, Hosted Service(s), and product(s) provided written consent of Avaya can be a criminal, as well as a civil offense by Avaya are the registered or unregistered Marks of Avaya, its under the applicable law.
  • Page 5: Table Of Contents

    ............... 12 Deploying Scopia XT Desktop server with Dual-NIC ............ 13 Estimating and Planning your Bandwidth Requirements ® .......  13 Calculating the Bandwidth Used by Avaya Scopia XT Desktop Participants ® ................ 14 Ports to Open on Avaya Scopia XT Desktop ®...
  • Page 6: Chapter 1: About Scopia ® Xt Desktop Server

    ® Chapter 1: About Scopia XT Desktop server ® Scopia XT Desktop server extends the capabilities of videoconferences hosted on the Avaya ® ® ® Scopia XT Series SMB Edition by enabling Scopia Desktop Clients and Scopia Mobile devices to join.
  • Page 7: About Components Of The Scopia ® Xt Desktop Server

    Part of the Tomcat Application Server, it stores the data already presented in the videoconference and makes it available for participants to view during the meeting. Related Links ® About Scopia XT Desktop server on page 6 ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 8: Chapter 2: Planning Your Avaya Scopia

    ® Chapter 2: Planning your Avaya Scopia Desktop Deployment ® When planning your Avaya Scopia XT Desktop deployment, consider the following: ® • Will most Scopia XT Desktop Clients connect to videoconferences from within the enterprise, ® or from outside? For example, if there are many internal Scopia XT Desktop Clients, consider placing a dedicated Conference Server in the enterprise.
  • Page 9 Scopia XT DesktopClients and Scopia Mobile devices with ® ® dedicated endpoints like Scopia XT Executive and the Avaya Scopia XT Series. • Audio support: - G.722.1 codec - DTMF tone detection (in-band, H.245 tones, and RFC2833) • Video support: - High Definition (HD) video with a maximum resolution of 720p at 30 frames per second (fps) - Video codec: H.264 with SVC (Scalable Video Coding) and H.264 High Profile...
  • Page 10: Xt Desktop Deployment

    XT Desktop Client on their computers, or Scopia Mobile on their mobile devices. ® The main features of the Avaya Scopia XT Series SMB Edition include: • Remote users can easily connect to a meeting hosted by the built-in MCU on the XT Series, by ®...
  • Page 11: Xt Series With Scopia ® Xt Desktop

    Planning the Topology of Avaya Scopia ® XT Series with Scopia ® XT Desktop ® • The included Scopia XT Desktop provides built-in NAT and firewall traversal functionality, ® ® enabling secure remote connections from Scopia Mobile and Scopia XT Desktop Clients.
  • Page 12: Deploying Scopia ® Xt Desktop Server With Dual-Nic

    Definition (1024 kbps). For example, in secure multiple NIC deployments you can use a NIC configured behind the firewall ® ® to communicate with the Avaya Scopia XT Series, while using another NIC for Scopia ® Desktop Client connections (Figure 5: Scopia XT Desktop with a dual-NIC deployment ®...
  • Page 13: Estimating And Planning Your Bandwidth Requirements

    XT Desktop Participants About this task ® Videoconference participants consume most of the bandwidth in your Avaya Scopia XT Desktop deployment, because they both upload and download live media. ® This section explains how to estimate the bandwidth for external Scopia XT Desktop users connecting to your network.
  • Page 14: Ports To Open On Avaya Scopia ® Xt Desktop

    ® participant in the Scopia XT Desktop server which is the maximum possible bandwidth for any participant connecting to this server. ® You calculate the maximum bandwidth used by Avaya Scopia XT Desktop participants in the following steps: Procedure ®...
  • Page 15 Ports to Open on Avaya Scopia ® XT Desktop ® Figure 6: Locating the Scopia XT Desktop server in the DMZ ® When opening ports between the DMZ and the enterprise on the Scopia XT Desktop server, use the following as a reference: ®...
  • Page 16 Edition disabled ® 3336 Avaya Scopia Enables meeting control Meeting control Mandatory ® XT Series SMB with Avaya Scopia is disabled Edition Series SMB Edition ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 17 Ports to Open on Avaya Scopia ® XT Desktop ® Table 3: Inbound Ports to Open from the Enterprise to the Scopia XT Desktop server Port Protocol Destination Functionality Result of Blocking Required Range Port Web client Provides access to the...
  • Page 18: Limiting Port Ranges On The Scopia ® Xt Desktop Server

    This section provides instructions of how to limit the following port ranges on the Scopia Desktop server: Related Links ® Ports to Open on Avaya Scopia XT Desktop on page 14 ® Limiting the UDP Port Range for RTP/RTCP on the Scopia...
  • Page 19 Ports to Open on Avaya Scopia ® XT Desktop 3. Locate the Multimedia Ports section (see Figure 7: Multimedia Ports Area on page 19). Figure 7: Multimedia Ports Area 4. Configure your port range (using any values between 2326 and 65535) by doing the following: a.
  • Page 20 Planning your Avaya Scopia ® XT Desktop Deployment Related Links ® Limiting Port Ranges on the Scopia XT Desktop server on page 18 ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 21 Before you begin ® ® To enable Scopia XT Desktop to work with the Avaya Scopia XT Series, your XT Series must ® have two licenses: an MCU license and a Scopia XT Desktop license. There are two kinds of MCU license: the Basic MCU license which allows a limited number of participants and the Extended MCU license for the maximum number of participants.
  • Page 22: Chapter 3: Installing The Scopia ® Xt Desktop

    3. Click Next, accept the license agreement, and click Next. ® 4. Enter the IP address or DNS name of the Avaya Scopia XT Series SMB Edition which hosts videoconferences with its built-in MCU in the XT Series Address window, and select Next.
  • Page 23 URL sent to Scopia XT Desktop Clients to connect to videoconferences. ® Figure 11: Defining the public address of the Scopia XT Desktop server ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 24 24) and enable the following programs: • Commons Daemon Service Runner, located at <install_dir>\tomcat\bin\tomcat7.exe. • ScopiaDesktopServer, located at <install_dir>\ConfSrv\ConfSrv.exe Figure 12: Enabling public access for essential services ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 25: Chapter 4: Configuring Your Deployment

    ® This section describes how to access the Scopia XT Desktop Administration web interface, ® configure your Scopia XT Desktop, define a local administrator account, and verify that the Avaya ® ® Scopia XT Series SMB Edition and Scopia XT Desktop are successfully connected.
  • Page 26: Defining An Administrator Account

    XT Desktop with the XT Series About this task ® ® This section describes how to connect the Scopia XT Desktop server with the Avaya Scopia Series SMB Edition with its built-in MCU. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 27 3. Enter the IP address of the XT Series with its built-in MCU in the Management Address field. ® Figure 14: Setting the address of the managing Avaya Scopia XT Series 4. For dual-NIC deployments only, select the correct NIC address from the drop-down menu for...
  • Page 28 Procedure ® ® 1. To verify that Scopia XT Desktop Server is connected to the Avaya Scopia XT Series , select Status in the sidebar. 2. View the connection status for each server or component. If necessary, select any red indicators to view further error information.
  • Page 29: Defining A Local Directory Of Endpoints

    Select the Edit icon next to the endpoint whose properties you want to edit. b. In the Edit Entry window, edit properties as needed. c. Select OK. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 30: Defining Bandwidth Settings In Scopia

    This section details how to define the maximum bandwidth used between the Scopia XT Desktop ® ® Client and the Scopia XT Desktop server. Calculating the Bandwidth Used by Avaya Scopia ® Desktop Participants on page 13 explains how to assess the maximum bandwidth per Scopia Desktop Client. ®...
  • Page 31: Defining Scopia ® Xt Desktop Server Public Address And Other Client Connection Settings

    Figure 20: Setting the MTU size for Scopia XT Desktop Client Important: This value must remain the same across all network components to guard against packet fragmentation. 6. Select OK or Apply. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 32: Enabling Scopia ® Xt Desktop Client Features

    Figure 21: Enabling or disabling client videoconferencing features ® 4. Enter the fields as described in Table 6: Settings for the Scopia XT Desktop Client Meeting window on page 33. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 33 (Recommended) When selected, this field disables the microphone their microphone off by default, so participants must select the microphone button to unmute themselves. Table continues… ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 34 XT Desktop Client depend on the video resolution. • Standard definition hardware specifications: - PC Intel Pentium 4, 3.0 GHz or faster - PC AMD Athlon 3.0 GHz or faster ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 35 We recommend using the latest service pack of the Windows operating systems listed in this section. • Internet browsers: ® Scopia XT Desktop is tested with the latest internet browser versions available at the time of release. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 36: Rolling-Out Scopia ® Xt Desktop Client To End Users

    1. To activate Scopia XT Desktop for the first time, go to the Scopia XT Desktop web portal ® page at http://<Scopia XT Desktop domain name>/scopia. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 37 7. To verify which components were installed, select View and Manage Components. A list of installed components appears. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 38 There is also accompanying documentation on how to deploy throughout your organization using either of these infrastructures. Related Links ® Rolling-Out Scopia XT Desktop Client to End Users on page 34 ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 39 Client which are transmitted using different protocols as shown in Figure 26: Protocols used in an unsecure environment on page 39: Figure 26: Protocols used in an unsecure environment ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 40 You can secure access to the Scopia XT Desktop server web administration interface and web portal by enabling HTTPS encryption of the management traffic. HTTPS is the secured version of ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 41 Procedure ® 1. Select Start > All Programs > Scopia XT Desktop > ConfigTool. 2. Select the Enable HTTPS check box in the HTTPS tab. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 42: Chapter 5: Securing Your Scopia ® Xt Desktop Deployment

    5. Select Add Certificate to upload an existing signed certificate. 6. If the certificate is installed in the local machine's Windows Certificate Store (WCS): a. Select the Configure Certificate via Certificate Store. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 43 10. Select Apply. 11. Select OK, and then select OK again. 12. Select Restart Services. Related Links ® Encrypting Scopia XT Desktop server Communications on page 39 ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 44 Exchanging certificates between devices is part of the TLS protocol; it happens in the background and is transparent to a user. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 45 4. Use the keytool utility to remove the pre-installed certificate from the .keystore file with the -delete parameter. The default certificate has an alias of default: keytool -delete -alias default -keystore sds.keystore -storepass radvision ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 46: Encrypting Scopia ® Xt Desktop Server Communications

    XT Desktop Client ® are transmitted using the UDP protocol. You can configure your Scopia Desktop server to encrypt this data stream using the SRTP protocol. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 47 Scopia XT Desktop Client. Figure 35: Security Settings 5. Select OK or Apply. Related Links ® Encrypting Scopia XT Desktop server Communications on page 39 ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 48: Protecting Meetings With A Pin

    6. To check the PIN you have configured, select Display PIN. 7. Select OK. Related Links ® Securing Your Scopia XT Desktop Deployment on page 39 ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 49: Glossary

    A balanced microphone uses a cable that is built to reduce noise and Microphone interference even when the cable is long. This reduces audio disruptions resulting from surrounding electromagnetic interference. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 50 H.245 in H.323 endpoints, or by SDP in SIP endpoints. Control occurs within the framework of an established call, after signaling. Continuous Presence on page 50. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 51 Executive, software endpoints like Scopia Desktop Client, mobile device ® endpoints like Scopia Mobile, room systems like XT Series, and ® telepresence systems like Scopia XT Telepresence. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 52 Gatekeepers also implement the dial plan of an organization by routing H.323 calls depending on their dial prefixes. ® ® Scopia Management includes a built-in Avaya Scopia Gatekeeper, while ECS is a standalone gatekeeper. ® Avaya Scopia...
  • Page 53 It requires both sides of the transmission (sending and receiving endpoints) to support this protocol. H.264 High Profile uses compression algorithms like: • CABAC compression (Context-Based Adaptive Binary Arithmetic Coding) ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 54 HTTPS is the secured version of the standard web browser protocol HTTP. It secures communication between a web browser and a web server through authentication of the web site and encrypting communication ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 55 Management messages are usually transmitted via protocols like HTTP, SNMP, FTP or XML. For ® example, Scopia Management uses management messages to monitor ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 56 All the organizations can reside as tenants ® within a single service provider deployment. For example, Scopia Management can manage a separate set of users for each organization, ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 57 Point-to-Point Point-to-point is a feature where only two endpoints communicate with each other without using MCU resources. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 58 Increasing resolution improves video quality but typically requires higher bandwidth and more computing power. Techniques like SVC, H.264 High Profile and FEC reduce bandwidth usage ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...
  • Page 59 HD. There is no consensus defining one video resolution for Service Also known as MCU service. See Meeting Type on page 56. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 60 TCP, TLS or UDP. Videoconferencing endpoints typically are compatible with SIP or H.323, ® and in some cases (like Avaya Scopia XT Series), an endpoint can be compatible with both protocols. As a protocol, it uses fewer resources than H.323.
  • Page 61 ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 62 For example,<endpoint name>@<server_domain_name>. When dialing URI ® between organizations, the server might often be the Avaya Scopia PathFinder server of the organization. URI Dialing Accessing a device via its on page 62.
  • Page 63 To invite users to the webcast, send an email or instant message ® containing the webcast link or a link to the Scopia Desktop portal and the meeting ID. ® August 2015 Avaya Scopia XT Desktop Server Installation Guide Comments on this document? infodev@avaya.com...
  • Page 64 Often a zone is assigned a dial prefix, and usually corresponds to a physical location like an organization's department or branch. ® Avaya Scopia XT Desktop Server Installation Guide August 2015 Comments on this document? infodev@avaya.com...

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