Warranty Statement - HIS -ML12 C Series User Manual

Warranty Statement

Who is Covered?
This warranty covers the purchaser of this product only and is not transferable without our
written consent.
What Does This Warranty Cover and What is the Period of Coverage?
We warrant this product to be free from defects in material and workmanship, subject to the
conditions set forth below. This warranty remains in force for a three-year period beginning
on the date we invoice you for the product. If HIS repairs or replaces a product under war-
ranty, its warranty term is not extended.
What Will We Do to Correct Problems and How Do You Get Service?
We will repair or replace (at our sole option) any part of the unit which proves to be defec-
tive. Replacement parts may be new or refurbished and will meet the same specifications
of the original parts or unit. We will return the product to you by the shipping method we
choose in the U.S.A. at our expense. You must pay for shipments to locations outside of
the U.S.A. In order to receive warranty service you must get prior approval from HIS. To
request warranty service you can telephone us at 678-762-9790 or send an email to ser-
vice@HISmonitors.com. If we determine that warranty service is needed we will give you a
Return Material Authorization (RMA) number. This RMA number must be conspicuously
marked on the outside of the shipping box. HIS will not accept shipments not accompanied
by the RMA number. You must ship or deliver the product to HIS Freight prepaid.
What Does This Warranty Not Cover?
This warranty does not cover equipment which has been damaged due to misuse, abuse or
accident such as: operating the equipment outside of published specifications; displaying
fixed images for long periods of time resulting in afterimage effects; improper or unautho-
rized repair by anyone other than HIS or a service agency authorized by HIS to perform
such repairs; fire, flood, "acts of God", or other contingencies beyond the control of HIS.
HIS' responsibility for malfunctions and defects in hardware is limited to repair and re-
placement as set forth in this warranty statement. HIS shall not be liable for direct, indirect,
incidental, consequential, or other types of damages resulting from the use of any HIS
product other than the liability stated above. These warranties are in lieu of all other war-
ranties express or implied, including, but not limited to, the implied warranties of merchan-
tability or fitness for a particular purpose. Some states do not allow the exclusion of implied
warranties or the limitation or exclusion of liability for incidental or consequential damages
so the above exclusions or limitations may not apply to you. You are cautioned that the
performance of this product can be affected by many factors, such as system configuration,
software, application, and operator control of the system. It is your responsibility to deter-
mine suitability of this product for your purpose and application.
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