Related Manuals for Sam4s ELLIX35III
Summary of Contents for Sam4s ELLIX35III
- Page 1 SAM4S Printer Series Windows Driver & Installer User Guide v7.1 All specifications are subject to change without notice...
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Page 2: Table Of Contents
1.2. Operation Environment ····························6 1.3. Requirements ·····································6 1.4. Preparations ······································6 CHAPTER 2. Installation of SAM4S printer ·················9 2.1. Verify interface type of SAM4S printer ············10 2.2. Installing a Serial printer ··························12 2.3. Installing a Parallel printer ························14 2.4. Installing an USB printer ··························16 2.5. - Page 3 Contents Programming CHAPTER 6. Troubleshooting ····························50 Part 2 6.1. Installation troubleshooting ·······················51 6.2. Uninstallation troubleshooting ····················56 6.3. Printing troubleshooting ··························58...
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Page 4: Chapter 1. Getting Started
CHAPTER 1. Getting Started 1.1. Overview 1.2. Operating Environment 1.3. Requirements 1.4. Preparations... -
Page 5: Overview
CHAPTER Getting Started 1.1. Overview This document contains how to install/uninstall a SAM4S printer with an interface and contains how to configure a SAM4S printer. See below on installing SAM4S printer: 1. Verify interface of SAM4S printer (p.10) 2. Install proper SAM4S printer driver 1) In case of a serial printer. -
Page 6: Operation Environment
Warning : This requirement should be satisfied for using an SAM4S printer. · To install/uninstall a printer, ‘.net Framework 3.5’ or above should have installed. · To install an SAM4S printer properly, please make sure any related hardware works fine and interface of printer is well connected. - Page 7 1.4. Preparations 2. SAM4S Windows Driver folder will be automatically installed in the following path. - 32bit OS : 'Program Files\SAM4S PrinterDriver' folder - 64bit OS : 'Program Files (x86)\SAM4S PrinterDriver' folder 3. This EXE file is the ‘WinRAR 32bit executable-extracting’ file so compatibility message can be displayed on a 64bit OS.
- Page 8 1.4. Preparations 5. You can execute the SAM4S printer driver installer through shortcut that is on the ‘Program Menu’. Please refer ‘Chapter 2. Installation of SAM4S printer' for detail.
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Page 9: Chapter 2. Installation Of Sam4S Printer
CHAPTER 2. Installation of SAM4S printer 2.1. Verify interface type of SAM4S printer 2.2. Installing a Serial printer 2.3. Installing a Parallel printer 2.4. Installing an USB printer 2.5. Installing an USB to serial printer (Windows 7) 2.6. Installing an USB to serial printer (Windows 10) 2.7. -
Page 10: Verify Interface Type Of Sam4S Printer
CHAPTER Installation of SAM4S printer 2.1. Verify interface type of SAM4S printer Check the interface of printer from the ‘Self-Test’. The self-test checks the following: 1. Make sure paper roll has been installed properly. 2. ② Turn on the power while ① holding down the FEED button. - Page 11 ** Completed ** 7. The printer is ready to receive data as soon as it completes the self-test. 8. You can find interface type of SAM4S printer from the self-test as follow. Interface list · USB-I INTERFACE for ‘SERIAL / V-COM CONNECTION’...
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Page 12: Installing A Serial Printer
2.2. Installing a Serial printer 1. Selecting a printer that will be installed. 2. Selecting the ‘SERIAL / VCOM CONNECTION’. 3. Selecting a port. · If you don’t have a serial port on your system, you can’t progress further. · For solution of this issue, please refer p.51. - Page 13 2.2. Installing a Serial printer 4. Configuring the selected port. 5. Confirming installation. 6. Installation completed.
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Page 14: Installing A Parallel Printer
2.3. Installing a Parallel printer 1. Selecting a printer that will be installed. 2. Selecting the ‘PARALLEL CONNECTION’. 3. Selecting a port. · If you don’t have a parallel port on your system, you can’t progress further. · For solution of this issue, please refer p.54. - Page 15 2.3. Installing a Parallel printer 4. Confirming installation. 5. Installation completed.
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Page 16: Installing An Usb Printer
2.4. Installing an USB printer Warning: Before finishing installation of USB printer, printer should not be connected with PC 1. Selecting the printer for install. 2. Selecting the ‘USB CONNECTION’. 3. Confirming installation. - Page 17 2.4. Installing an USB printer 4. Confirming security check. · In case of Windows 7 / 8 / 8.1 / 10 Once you check the ‘Always >> trust software …’ and click the install, the Windows Security message will not display any more.
- Page 18 2.4. Installing an USB printer 6. Connecting printer so that the printer is installing. · In case of Windows 7 Notification of connection. >> OS will setup the printer automatically. Installation completed. >> · In case of Windows 8 / 8.1 / 10 Notification of connection.
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Page 19: Installing An Usb To Serial Printer (Win 7)
2.5. Installing an USB to Serial printer (Win 7) 1. Run the installer. Click the 'Cancel' button and close the window, when the 'SAM4S Printer Installer' window displayed. 2. Connect the printer that has been changed to 'USB to Serial(VCOM) mode' to PC and turn on the power. - Page 20 2.5. Installing an USB to Serial printer (Win 7) 7. The driver installation 'Security Alert' window will appear. Click the 'Install' button. 8. The driver has been successfully installed. If the installation fails or an error code is displayed, contact your dealer or our investigator.
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Page 21: Installing An Usb To Serial Printer (Win 10)
2.6. Installing an USB to Serial printer (Win 10) 1. Run the installer. Click the 'Cancel' button and close the window, when the 'SAM4S Printer Installer' window displayed. 2. Connect the printer that has been changed to 'USB to Serial(VCOM) mode' to PC and turn on the power. - Page 22 2.6. Installing an USB to Serial printer (Win 10) 7. The driver installation 'Security Alert' window will appear. Click the 'Install' button. 8. The driver has been successfully installed. If the installation fails or an error code is displayed, contact your dealer or our investigator.
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Page 23: Installing An Ethernet Printer
1. Selecting a printer that will be installed. 2. Selecting the ‘ETHERNET CONNECTION’. 3. Configuration for TCP/IP. · Enter the IP Address and Port. - Confirm the currently set IP address and PORT number using Self-Test · Default Port of SAM4S printer: 6001... - Page 24 2.7. Installing an Ethernet printer 4. Confirming installation. 5. Installation completed.
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Page 25: Checking Installed Printer
2.8. Checking installed printer 1. Checking installed printer. · In case of Windows 7. · In case of Windows 8 / 8.1 / 10. - Page 26 2.8. Checking installed printer 2. Verifying properties that are ‘Driver’ and ‘Print Processor’ of installed printer from the Advance tap. 3. Printing test page from the General tap and checking the printed paper.
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Page 27: Chapter 3. Uninstallation Of Sam4S Printer
CHAPTER 3. Uninstallation of SAM4S printer 3.1. Uninstalling printer(s) 3.2. Remain information... -
Page 28: Uninstalling Printer
If printer were installed, you can see Installation / Uninstallation options. ‘SAM4S Printer Uninstall’ is selected as the default setting if you have an installed SAM4S printer. If the SAM4S printer installer doesn’t show the dialog despite you have an installed printer, please refer p.56. - Page 29 3.1. Uninstalling printer(s) 4. Confirming uninstallation. 5. Uninstallation completed.
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Page 30: Remain Information
Even though every installed printer is uninstalled, files and registry key are remained on your system as below: 1. Remain files 1) SAM4S printer driver installer files 32bit : SAM4S PrinterDriver of Program Files folder 64bit : SAM4S PrinterDriver of Program Files (x86) folder 2) Driver files... -
Page 31: Chapter 4. Specifications Of Sam4S Printer
CHAPTER 4. Specifications of SAM4S printer 4.1. Printer fonts 4.2. Printer resolutions & Paper size... -
Page 32: Printer Fonts
CHAPTER Specifications of SAM4S printer 4.1. Printer fonts These drivers support pre-installed fonts as well as Windows fonts. Use the pre-installed fonts allow you faster printing. Available printer fonts are listed below. “Built-in fonts of a printer” can be specified with the application programs. - Page 33 4.1. Printer fonts...
- Page 34 4.1. Printer fonts SAM4S Printer can be used to execute a variety of special non-printing functions, as indicated in the table below. You can execute these functions by selecting the printer’s special “FontControl” font and then sending the appropriate character code to the driver.
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Page 35: Printer Resolutions & Paper Sizes
4.2. Printer resolutions & Paper sizes · Resolutions The resolution setting supported by the SAM4S printer are as follows. Please refer to the specifications of the printer for the correct resolution. - 180 x 180 DPI - 203 x 203 DPI ·... -
Page 36: Chapter 5. Properties Of Sam4S Printer
CHAPTER 5. Properties of SAM4S Printer 5.1. Layout 5.2. Feed and Cut 5.3. Dithering 5.4. Custom Paper Size 5.5. Device Control 5.6. Barcode 5.7. Advanced Settings... -
Page 37: Layout
CHAPTER Properties of SAM4S Printer 5.1. Layout 1. You can set the print direction of the document - Portrait : Print in portrait. - Landscape : Print in landscape. 2. Prints can be rotated 180 degrees 3. You can set the print mode - Receipt mode : This is the normal receipt printing mode. -
Page 38: Feed And Cut
5.2. Feed and Cut SAM4S Printer Drivers provides 8 paper feed and cut options. 1) Document - Feed - Cut When two or more pages of a document are printed, they are printed continuously. >> At the last page, The document are printed in order of 'Print' - 'Feed' - 'Paper Cut'. - Page 39 5.2. Feed and Cut 6) Page - Feed - No cut When printing two or more pages, Printer performs the 'Feed' operation at the end of >> each page. At the end of the page, because the paper is not cut, It may look similar to 'Document >>...
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Page 40: Dithering
5.3. Dithering SAM4S Printer Drivers provide intuitive dithering settings. The dithering setting applied when printing. 1) Dithering Algorithm Three options are available. >> Dithering quality is 'Floyd Steinberg < Sierra < Sierra Ex'. Choosing a good dithering quality >> option increases the image quality, But it takes more time to start printing. -
Page 41: Custom Paper Size
5.4. Custom Paper Size The SAM4S Printer Drivers can add, modify and delete the paper size you want. 1) List of paper sizes Nine paper sizes have been added to the printer driver for the first time. >> 2) Add / Modify Paper Add Paper >>... -
Page 42: Device Control
5.5. Device Control The SAM4S Printer Drivers can add special command at the beginning and end of documents and pages and control the cash drawer. Special commands must be entered in the following form: (\ + 'x' + 2byte HEX value) -
Page 43: Barcode
5.6. Barcode The preview image may differ from the barcode printed as a sample image The SAM4S printer supports a wide range of 1D barcodes and 2D barcode output. You can test barcodes with various options. 1) Font (Barcode Type) The following barcodes are supported. -
Page 44: Advanced Settings
NOTE: You can set the advanced functions only in printers connected to a Serial or USB interface. The SAM4S printer offers a variety of setting options such as logo and print settings. 1) Logo Setup You can set the top or bottom logo, or test the image. - Page 45 5.7.1. Advanced Settings (Logo Setup) A description of the logo settings follows. 1) List of images When you add an image, the file name appears in the list. Afterwards, you can save >> the image to the printer by clicking the 'DownLoad' button. 2) Preview You can see the images added to the list.
- Page 46 5.7.2. Advanced Settings (Sample Print) A description of sample printing follows. 1) Receipt Receipt samples can be printed. >> There are three receipt samples. If you select the cut, receipt sample will be cut. >> 2) Image Image samples can be printed. >>...
- Page 47 5.7.3. Advanced Settings (User Setup-Printing) NOTE : Printing speed may be slow depending on paper width, type and density. A description of the print items in the user settings is as follows. 1) Paper Width You can select 3inch mode(80mm) or 2inch mode(58mm). >>...
- Page 48 5.7.4. Advanced Settings (User Setup-Peripheral) A description of the peripherals in the user settings is as follows:. 1) Kitchen Bell You can set the bell action using External(Internal KB) or Inner bell(Board Buzzer). >> Since the Inner bell operates as a buzzer, the volume may be lower than the External >>...
- Page 49 5.7.5. Advanced Settings (User Setup-Others) A description of the peripherals in the user settings is as follows: 1) Code Page You can set up code Page. But Korean/Japanese/Chinese are not changed. >> 2) Emulation You can set up emulation. We support EPSON(ESC/POS) and STAR emulation. >>...
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Page 50: Chapter 6. Troubleshooting
CHAPTER 6. Troubleshooting 6.1. Installation troubleshooting 6.2. Uninstallation troubleshooting 6.3. Printing troubleshooting... -
Page 51: Installation Troubleshooting
CHAPTER Troubleshooting 6.1. Installation troubleshooting 1. Not found a serial port. If you don’t have a serial port on your system, Installation for serial port is not possible. What you need to do is make sure whether system has a serial port or not from the ‘Device Manager’. - Page 52 6.1. Installation troubleshooting 2) Checking ‘COM (Communications) Port’ on the list. 3) If you don’t have any ‘COM Port’ on the list, please ask assistance to hardware engineer of your system. 2. Not found a USB to Serial port. If you don’t have a serial port including USB to serial port on your system, Installation for serial port is not possible.
- Page 53 'Installing USB to serial printer’ (p.19 or 21) to install an USB to Serial printer. 4) If you have ‘USB Serial Port’ on the list but the SAM4S printer installer doesn’t show the port when you install a SAM4S printer, please re-boot...
- Page 54 6.1. Installation troubleshooting 3. Not found a parallel port. If you don’t have a parallel port on your system, Installation for parallel port is not possible. What you need to do is make sure whether system has a parallel port or not from the ‘Device Manager’.
- Page 55 6.1. Installation troubleshooting 4. Installed a Windows printer driver. However, It is not shown on my computer turning ON/OFF the printer. Solve the problem by manually removing the printer driver installed on the system. 1) Click 'View' and 'Show hidden devices' on the Device Manager.
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Page 56: Uninstallation Troubleshooting
1) Make sure that the SAM4S printer is not removed from the ‘Devices and Printers’. Name of the installed SAM4S printer should be form as ‘SAM4S ELLIXxx’ or ‘SAM4S GIANT-xxx’. Click the right mouse button and delete the printer. · In case of Windows 7 / 8 / 8.1 / 10... - Page 57 6.2. Uninstallation troubleshooting 2. Uninstalling the SAM4S Printer Driver Installer. 1) Delete the installer files: 32bit OS - Root\Program Files\ SAM4S PrinterDriver 64bit OS - Root\Program Files(x86)\SAM4S PrinterDriver 2) Delete the shortcut of the installer.
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Page 58: Printing Troubleshooting
6.3. Printing troubleshooting 1. The document is printed, but the paper is not cut properly. Click the 'Printer properties' and check the 'Print Processor'. · In case of Windows 7 / 8 / 8.1 / 10 - Click the 'Printer properties' ※... - Page 59 ‘Advance’ tap. If the Print Processor is assigning the ‘winprint’, select the ‘SAM4S ELLIXxx’ or ‘SAM4S GIANT-xxx’. 3. After that, go to the 'General' tab and click the 'Print Test Page' button. Make sure the printer prints normally.
- Page 60 SAM4S Printer Series Windows Driver & Installer User Guide v7.1...