Casio 5596 Operation Manual page 13

Q2
The signal receive operation always
fails.
Is the watch in a location that is appropriate
for signal reception?
Check your surroundings and move the
watch to a location where signal reception
is better.
Appropriate Signal Reception Location
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Did you avoid touching the watch while the
receive operation was in progress?
Minimize movement of the watch and do
not perform any watch operation while a
receive operation is in progress.
Is the signal transmitter in your area
transmitting a signal?
The transmitter of the time calibration may
not be transmitting a signal.
Try again later.
Q3
Signal reception should have been
successful, but the watch's time and/
or day is wrong.
Is the time zone where you are using the
watch specified correctly?
Specify the time zone where you are using
the watch.
Selecting a Time Zone
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Is the hand and/or day indicator alignment
correct?
Adjust hand and/or day indicator
alignment.
Adjusting Hand and Day Indicator
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Alignment
After checking the above, the time and/or
day settings is still wrong.
Adjust time and day settings manually.
Adjusting the Time and Day Setting
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Operation Guide 5596
I can't pair the watch with a
phone.
Q1
I've never been able to establish a
(pairing) connection between the
watch and phone.
Are you using a supported phone model?
Check if the phone model and its
operating system are supported by the
watch.
For information about supported phone
models, visit the CASIO Website.
https://world.casio.com/os_mobile/wat/
Did you install OCEANUS Connected on
your phone?
OCEANUS Connected needs to be
installed on your phone in order to
connect with the watch.
A Install the required app on your
l
phone.
Are your phone's Bluetooth settings
configured correctly?
Configure the phone's Bluetooth settings.
For details about setting procedures, see
your phone documentation.
iPhone Users
"Settings" n "Bluetooth" n On
●
Android Users
Enable Bluetooth.
●
Other than the above.
Some phones need to have BT Smart
disabled to use OCEANUS Connected.
For details about setting procedures, see
your phone documentation.
On the Home Screen, tap: "Menu" n
"Settings" n "Bluetooth" n "Menu" n "BT
Smart settings" n "Disable".
I can't reconnect the watch
and phone.
Q1
The watch will not re-connect with the
phone after they are disconnected.
Is OCEANUS Connected running?
The watch cannot re-connect with the
phone unless OCEANUS Connected is
running on the phone.
On the phone's Home Screen, tap the
"OCEANUS Connected" icon. Then on
the watch, hold down (A) for at least 2.5
seconds. Release the button when the
second hand moves to [C].
30
Have you tried turning your phone off and
then back on again?
Turn the phone off and then back on, and
then tap the "OCEANUS Connected"
icon. Next, on the watch, hold down (A) for
at least 2.5 seconds. Release the button
when the second hand moves to [C].
30
Q2
I can't connect while my phone is in
the Airplane Mode.
Connection with the watch is not possible
while the phone is in the Airplane Mode.
After exiting the phone's Airplane Mode, go to
the phone's Home Screen and tap the
"OCEANUS Connected" icon. Then on the
watch, hold down (A) for at least 2.5 seconds.
Release the button when the second hand
moves to [C].
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