Operating Problems And Solutions - Ecowood Pretty Installation, Users And Maintenance Handdook

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Pretty - Nice - LADy
UK

opErating proBLEms and soLutions

Warning! Only skilled technical personnel are allowed to dismantle the stove and
work on the internal components.
Before carrying out any operation whatsoever, disconnect the power supply and wait
until the stove has completely cooled down.
1. if the stove does not ignite, make sure that:
• it is connected to the electricity supply.
• the crucible is inserted into its holder.
• the ash collection box is inserted into its holder.
• the door of the hearth is closed.
• Pellets arrive in the crucible; make sure the tank contains sufficient fuel for the stove to
operate. if the pellet supply finishes during use, the stove will switch off by itself.
• the thermal safety switch is activated; otherwise disconnect the power supply, reset the
switch by pressing the button on the switch itself, then restore the power supply.
• the combustion air pipe is completely open.
• the exhaust gas flue allows the fumes to escape. if not this would fail to generate the
necessary negative pressure and the vacuum pressure switch would interrupt the power
supply to the pellet loading motor.
• the flue exhauster motor works properly. if it is not working, make sure that it is pow-
ered; if there is power and it turns slowly, replace it with a new one (if the flue exhauster
motor stops, the electronic board will immediately stop to feeding the pellet).
• the screw motor is working properly.
if it is not working, make sure that it is powered; if there is power and it does not turn,
replace it with a new one (if the motor reducer stops, the stove will use up the fuel in
the crucible and then go out completely).
• the hot air fan is working properly. if it is not working, make sure that it is powered; if there is
power and it does not turn, replace it with a new one (if for any reason the fan does not work,
the stove will stop automatically, to avoid overheating by activating the temperature cutout).
• the resistance is red-hot.
if it is not working, make sure that it is powered; if there is power and it does not heat
up, replace it with a new one.
• the pellet feed screw is not obstructed by a foreign body (remove fuel from tank)
• the vacuum pressure switch has not been blocked by poor combustion or an obstruction
in the exhaust pipe (re-activate it by blowing and sucking until you hear the switch come
into operation).
• check whether the stove is ready for programmed cleaning after 2500 hours have ex-
pired. the display will show cleaning/maintenance message.
if the problem persists, consult your retailer.
12

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