Motorola V60 Series Manual
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Motorola V60 Series Manual

Motorola V60 Series Manual

For mercedes-benz my 2000-2005
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  • Page 2: Table Of Contents

    1.0 General Section 1.0 General Section Table of Contents Purpose Introduction to the Telephone Package (Motorola digital Phone) 1.2.1 CDMA, TDMA and GSM Protocols 1.2.2 CDMA, TDMA and GSM Handset Descriptions 1.2.3 Phone Activation/Programming Telephone System Components 1.3.1 Phone Cradle 1.3.2 Microphone...

  • Page 3: General Section

    This manual was written to familiarize the Mercedes-Benz Service Technician with the telephone system designed by Motorola for Mercedes-Benz MY00 thru MY05 vehicles. It is recommended that this training manual be reviewed prior to performing the installation of the telephone package. This document is not an installation guide or procedure, a separate Mercedes-Benz manual has been created for that purpose.

  • Page 4: Cdma, Tdma And Gsm Handset Descriptions

    In addition to the above criteria, there will be a separate part number for each type of handset. Reference the Mercedes-Benz/Motorola website for part numbers and availability according to zip code.

  • Page 5: Phone Activation/Programming

    1.0 General Section 1.2.3 Phone Activation/Programming The programming procedure for a CDMA handset is not the same as a TDMA handset. There are also programming differences between StarTAC/Timeport and v.60 procedures. Refer to following programming card appropriate for the desired handset being programmed. NOTE 1: ANY PROGRAMMING OF HANDSETS REQUIRING AN ‘UN-LOCK CODE’...
  • Page 6 1.0 General Section CDMAv.60c PROGRAMMING CARD ENTER PHONE DISPLAYS Enter Programming Mode PRESS 7, 4, 6, 6, 3, #, MENU, Nam 1 MENU Nam 2 Selecting NAM CHOSE “SELECT” for NAM 1 MIN: 0000000000 Enter Phone Number INSERT 10-digit MIN through the IMSI keypad and SELECT “OK”...

  • Page 7: Telephone System Components

    1.0 General Section 1.3 Telephone System Components The Motorola integrated telephone packages from MY2000 thru MY2005 consist of the following components: KEY: ‘1’ = PSE/D2B Components, ‘2’ = CP/MOST Components, ‘3’ = MHI/MOST Components Antenna Switch (Splitter for SL only) – 1, 3 Coil Cord –...

  • Page 9: Handset

    Microphone Array Module from AKG is no longer required to be part of the system. 1.3.4 Handset A Motorola Digital handset is used for the telephone system. Although the Digital handset is available as a portable phone sold separately by various vendors, it will not interface with the Mercedes-Benz vehicle.
  • Page 10 2.0 Wiring Section 2.0 Electrical Connectors and Wiring Section Table of Contents 2.1 __ StarTAC/Timeport Layout, Connectors and Schematics V.60 Layout, Connectors and Schematics CP Layout and Schematics MHI Layout and Schematics Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...

  • Page 11: Wiring Section

    2.0 Wiring Section StarTAC/Timeport Connectors and Schematic Key 2.1.1 StarTAC/Timeport Block Diagram (All classes except M class) 2.1.2 StarTAC/Timeport M-class Block Diagram 2.1.3 StarTAC/Timeport Y Cable Connector Pin-out (all classes except M class) 2.1.4 StarTAC/Timeport Wiring Diagram (all classes except M class) 2.1.5 StarTAC/Timeport M-class Y Cable Connector Pin-out 2.1.6 StarTAC/Timeport M-class Wiring Diagram 2.1.7 StarTAC/Timeport Coil Cord Pin-out...
  • Page 13 2.0 Wiring Section 2.1.1 StarTAC/Timeport Block Diagram (All Classes Except M Class) Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 14 2.0 Wiring Section 2.1.2 StarTAC/Timeport M-Class Block Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 20 2.0 Wiring Section Table of Contents 2.2 ___ v.60 Connectors and Schematic Key 2.2.1 v.60 Block Diagram (All classes except M class) 2.2.2 v.60 M-class Block Diagram 2.2.3 v.60 Y Cable Connector Pin-out (all classes except M class) 2.2.4 v.60 Wiring Diagram (all classes except M class) 2.2.5 v.60 M-class Y Cable Connector Pin-out 2.2.6 v.60 M-class Wiring Diagram 2.2.7 v.60 Coil Cord Pin-out...
  • Page 22 2.0 Wiring Section 2.1.1 v.60 Block Diagram (All Classes Except M Class) Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 23 2.0 Wiring Section 2.1.2 v.60 M-Class Block Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 29 2.0 Wiring Section Table of Contents 2.3 ___CP Layout and Schematics 2.3.1 CP Block Diagram for MY2003/04 E-Class (BR211) and MY2004 S-Class (BR220), CL- Class (BR215) and Maybach (BR240). 2.3.2 CP Schematic Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 31 2.0 Wiring Section 2.3.1 CP Block Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 32 2.0 Wiring Section 2.3.2 CP Wiring Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 33 2.0 Wiring Section Table of Contents 2.4 ___MHI Layout and Schematics 2.4.1 MHI Block Diagram for MY2005 Vehicles 2.4.2 MHI Schematic Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 35 2.0 Wiring Section 2.4.1 MHI Block Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 36 2.0 Wiring Section 2.4.2 MHI Wiring Diagram Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 37 3.0 Installation Section 3.0 Installation Section Table of Contents MY2000 Installation Instructions D2B Fiber Optic Configuration All Classes Cellular Telephone Configuration C-Class M-Class with Navigation M-Class without Navigation SLK-Class Voice Activated Cellular Telephone Configuration CL-Class CLK-Class CLK-Class Cabriolet E-Class E-Class Wagon S-Class S-Class Updated SL-Class...
  • Page 38 3.0 Installation Section MY2001 Installation Instructions D2B Fiber Optic Configuration All Classes Cellular Telephone Configuration C-Class M-Class with Navigation M-Class Without Navigation SLK-Class Voice Activated Cellular Telephone Configuration CL-Class CLK-Class CLK-Class Cabriolet E-Class E-Class Wagon S-Class SL-Class Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 39 4.0 Troubleshooting Section 4.0 Troubleshooting Section Table of Contents 4.1 __V.60 Characteristics/Differences From Timeport 4.2 __RF Path From Handset Thru Antenna/E-call Unit 4.2.1 StarTAC/Timeport 4.2.2__ V.60 4.2.3__ CP 4.2.4 4.3 __Failure Mode Effects And Analysis (FMEA) Tables 4.3.1 PSE FMEA 4.3.2__ CP FMEA 4.3.3__ MHI FMEA Preliminary Troubleshooting Procedure...
  • Page 40 4.0 Troubleshooting Section 4.1 v.60 Characteristics/Differences from Timeport ID # v.60 Characteristics/Differences from Timeport Power down phone from phone key while it is powering up. Power back up and no DTMF keypress tones in vehicle and in the phone (when flip opened). Unknown caller ID is in phone incoming call list as unknown or private but shows nothing in HU calls list.
  • Page 41 4.0 Troubleshooting Section ID # v.60 Characteristics/Differences from Timeport Cannot partially enter lock code on the phone and then try to complete entry from the v.60 phone uses 4-digits unlock code in stand alone portable mode and first 3 digits only in vehicle mode.

  • Page 42: Startac/Timeport

    4.0 Troubleshooting Section 4.2 RF Path From Handset Thru Antenna/E-Call Unit 4.2.1 StarTAC/Timeport [phone, compensator, RF antenna switch, antenna/E-call unit] 4.2.2 v.60 RF Path [phone, compensator, RF antenna splitter, antenna/E-call unit] Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...

  • Page 43: Mhi

    4.0 Troubleshooting Section 4.2.3 CP RF Path [phone, compensator, CP module] 4.2.4 MHI RF Path [phone, cradle base, compensator, RF antenna switch, E-call unit] Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 46 System fuse will open. Loss of Unstable GND. Potential increases in J1-Telephone Connector/ PIN- None. functionality. MRS/CAN/MOST DTS 11 / KL31-GND. Audio noise/ EMC emission. will be set. System fuse will open. Loss of J1-Telephone Connector/ PIN- Unstable GND. Potential increases in functionality.
  • Page 47 Improper or no operation of the J1-Telephone Connector/ PIN- Improper or no operation of the Improper or no operation of the Portable Phone and/or Charger, 24 / Tel On/Off/WU - Phone/ Portable Phone and/or Charger, Portable Phone and/or Charger, and/or SIM Card Reader, and/or Charger/ SIM On/Off;...
  • Page 48 No communication on the Portable No communication on the Portable J1-Telephone Connector/ PIN- No communication on the Portable Phone. Loss of functionality. DTC Phone. Loss of functionality. DTC 37 / Tel CTS - Portable Flow Phone. Loss of functionality. DTC will be set.
  • Page 49 J2-Telematic Connector/ PIN-10 None. None. None. Reserved. Improper/or no Audio signal. J2-Telematic Connector/ PIN-11 No Audio signal. Loss of None. Possibility to lose functionality. DTC Mic1 In GND. functionality. DTC will be set. will be set. J2-Telematic Connector/ PIN-12 Improper/or no detection of presence Improper/or no detection of presence Improper/or no detection of presence SIM RTS - SIM Card...
  • Page 50 J2-Telematic Connector/ PIN-25 DTC will be set. No activation. DTC will be set. No activation. DTC will be set. Unable to turn Off. TD BUT - Switch. J2-Telematic Connector/ PIN-26 DTC will be set. No activation. DTC will be set. No activation. DTC will be set.
  • Page 51 J2-Telematic Connector/ PIN-39 Unstable GND for the Speaker. No Audio signals on the Speaker. Spkr Out- Audio Ground to None. Distortions and/or noise on the Audio DTC will be set. Center Speaker. Signal. J2-Telematic Connector/ PIN-40 No Audio signals on the Speaker. No Audio signals on the Speaker.
  • Page 53 Lower immunity to EMI. May have Attached Fuse will blow. additional noise on uplink and downlink None audio. HUC_AUDIO Shield J1-19 None Higher current will be seen on J1-21 7.5 amp Fuse will Blow V BATTERY J1-20 None Higher current will be seen on J1-20 7.5 amp Fuse will Blow V_BATTERY J1-21 Loss of cradle functionality, loss of...

  • Page 54: Preliminary Troubleshooting Procedure

    This site is provided by Motorola and is intended for dealer use only. The site is password protected. Enter "mbusa" for the "User Name" entry, and "k2option" for the "Password", both entries need to be in lower case letters, and then select “O.K.”.
  • Page 55 4.0 Troubleshooting Section Tall buildings, hills or mountains, valleys, inside buildings, etc, can "block" the RF signal and give a false impression that the telephone package is defective. Some examples would be, inside the center of a building with few or no windows, an under-ground parking facility where the signal is virtually blocked in both directions (receive/transmit) by the structure, driving through tunnels, etc.

  • Page 56: Handset Keypad Or Display Problems

    4.0 Troubleshooting Section Handset Keypad Or Display Problems 4.4.1 With the phone in portable mode (disconnected from the vehicle), turn on the phone. With the phone still on, press “8” twenty times. Does the handset display show twenty “8’s” with all segments? Yes –...

  • Page 57: Phone Does Not Power Up

    4.0 Troubleshooting Section Substitute a known good PSE, and with the ignition on, connect the coil cord to the portable with the battery installed on the portable. Is the battery indicator flashing? Yes – Original PSE was defective. END No –...
  • Page 58 4.0 Troubleshooting Section No - Go to STEP 3. Install new coil cord. Does phone power up in Mobile Mode (coil cord plugged in)? Yes - With the phone powered up, shake the coil cord. Does the phone stay "ON"? Yes - Coil cord defective.
  • Page 59 4.0 Troubleshooting Section Continuity to ground confirmed? Yes - Replace the Y harness. END No - Repair faulty ground connection between vehicle pre-wire and ground. Use appropriate Electrical Wiring Diagram manual to locate best test locations. END Reconnect Y harness connector to the PSE. Does the phone power up in the Mobile Mode (coil cord plugged in)? Yes - Clean and tighten connections that have been moved.

  • Page 60: No Keypad Tones And/Or No Incoming Audio In Hands-Free Mode From Vehicle Speakers

    4.0 Troubleshooting Section No Keypad Tones And/Or No Incoming Audio In Hands-free 4.4.4 Mode From Vehicle Speakers Turn on the ignition and turn on the phone. In the Mobile Mode (coil cord plugged in), listen for tones when the portable handset keys are pressed. Are tones audible from speakers? Yes - With the coil cord plugged in and the handset in the cradle, place a hands-free call and listen for incoming audio at the appropriate door speaker.
  • Page 61 4.0 Troubleshooting Section Listen for tones when handset keys are pressed. Tones heard at speaker? Yes – Defective PSE. END No – Replace original PSE. Not a cellular phone related problem. Repair head unit or vehicle wiring problem. Check connections of PSE 25 pin Y harness cable to make sure connectors are firmly mated.

  • Page 62: Static During Calls And/Or Dropped Calls

    4.0 Troubleshooting Section No - Reinstall original Y harness and substitute a known good coil cord. Go to STEP 16. Power up phone and listen for tones when handset keys are pressed. Tones heard at speaker? Yes - Defective coil cord. END No - Reinstall original coil cord and substitute a known good PSE.
  • Page 63 4.0 Troubleshooting Section Cross talk: The cellular telephone has captured a "voice channel" from another base site due to weak coverage or multi-path condition. This is a landline or system coverage problem. Dropped calls: Weak coverage area, multi-path condition, or "system" drop. Clicks/occasional chopped word: System handoff to another base site.
  • Page 64 4.0 Troubleshooting Section Do both units exhibit the same problem? Yes - Not a fault with the phone. This may be a temporary cellular system issue. END No – Are both phones on the same carrier? Yes - Customer handset is malfunctioning. Replace handset. Call service provider to activate new ESN.
  • Page 65 No - Correct programming error and retest for static/dropped calls by placing a few calls in Portable Mode (coil cord unplugged). (Refer to Easy Programming Card or call Motorola Technical Support for instructions) Is static/dropped call experienced (Portable Mode)? Yes - Original handset faulty Replace handset.
  • Page 66 4.0 Troubleshooting Section Yes - Most probable that no malfunction exists. Some static is normal in the 2 bar or less range and it is likely that calls could be dropped if conditions change, but reconfirm that antenna is in good condition and properly installed.
  • Page 67 4.0 Troubleshooting Section Start engine and place a call. While hearing static/noise during the call, vary engine speed. Is the complaint of static/noise engine speed related? Yes - Substitute a known good handset. Noise gone? Yes - Original handset faulty. Call service provider to activate new ESN.

  • Page 68: No Handset Audio Or Landline Cannot Hear Mobile On Handset Or Mobile Cannot Hear Landline On Handset

    4.0 Troubleshooting Section Is static/noise present? Yes – Continue to step 12. No – Original connection defective. END No – Continue to step 12. If problem persists, replace PSE, make phone several phone calls. Is static/noise present? Yes – Reinstall original PSE. Go to Step 13. No –...
  • Page 69 4.0 Troubleshooting Section Yes- Original 10-pin connector was damaged or defective. END No- Reinstall original 10-pin connector. Go To STEP 3. Substitute a known good handset. (must be programmed with an active number). Place test call. Can landline hear you? Yes- Original handset defective.

  • Page 70: No Hands-Free Transmit Audio/Called Party Cannot Hear You

    4.0 Troubleshooting Section No Hands-free Transmit Audio/Called Party Cannot Hear You 4.4.7 The diagnostics that follow assume that the phone operates normally in Portable Mode (Coil Cord Unplugged). Please confirm prior to continuing. Verify complaint by making a hands-free call in the Mobil Mode (Coil Cord Plugged in) with the flip closed.

  • Page 71: No Svc Indicator Stays On

    4.0 Troubleshooting Section Can landline hear you? Yes- Original Y cable defective. END No- Reinstall original Y cable. Go To STEP 8 Substitute a known good microphone. Place test call. Can landline hear you? Yes- Original microphone defective. END No- Reinstall original microphone. Go To STEP 9 If after completing all of the above and there is still a problem, contact your Mercedes- Benz Regional Technical Support Specialist.

  • Page 72: Complete Loss Of Vehicle System Audio

    4.0 Troubleshooting Section Install a known good compensator. Connect vehicle antenna to connector marked "antenna" on the compensator. Is "NO SVC" indicator off? No- Reinstall original compensator. Go to next STEP. Yes - Original compensator faulty. Perform "Initial Installation" checks. END. Disconnect the coil cord RF connector at the center console.
  • Page 73 4.0 Troubleshooting Section Can radio audio be heard? Yes – Replace the device now jumpered out. Power cycle the head control unit. Can radio audio be heard? Yes – Replaced device was defective. END No – Inspect for damage on optical cable connecting to this device. No –...
  • Page 74 5.0 Bill of Materials Section 5.0 Bill of Materials Section Table of Contents 5.1 __ MY00 Antenna Application Matrix 5.2 __ MY00 StarTAC Bill of Materials MY01 Timeport Bill of Materials 5.4 __ MY02 v.60 Bill of Materials CP Module Bill of Materials 5.6 __ MHI Module Bill of Materials Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 75 5.0 Bill of Materials Section 5.1 MY00 Antenna Application Matrix Part Numbers and Mounting Locations Tele Aid Antennas Vehicle AM/FM/WB GPS Splitter Phone Primary Back-Up 129 820 16 75 129 820 19 75 129 820 21 75 129 820 16 75 129 820 16 75 R129 Trunk Lid...
  • Page 82 5.0 Bill of Materials Section Vehicle Type MY2000 StarTAC SL (R129) MBUSA Sales Model# Q6820445 STANDARD TELEPHONE KIT OPTIONAL SBS KIT MOTOROLA P/N MBNA P/N MOTOROLA P/N MBNA P/N DESCRIPTION SYN0234A Q6820460 SBS STANDARD SYN8015A Q6820461 SBS STANDARD COMPENSATOR SYN7103A...
  • Page 94 5.0 Bill of Materials Section Vehicle Type MY2001 Timeport SLK ROADSTER (R170) Q6820569 Q6820576 MBUSA SALES MODEL# STANDARD TELEPHONE KIT OPTIONAL SBS KIT MOTOROLA P/N MBUSA P/N MOTOROLA P/N MBUSA P/N COMPONENT SYN8738A Q6820648 SYN8486A Q6820657 COMPENSATOR (DUAL BAND) 01000131...
  • Page 96 Vehicle Type MY2002 v.60 S-Class Sedan (W220) Q6820720 MBUSA/MOT. SALES MODEL# S-CLASS SEDAN (W220) WITH VR SALES MODEL TYPE VEHICLE COMPLETER KIT OPTIONAL SBS KIT MBUSA MOTOROLA P/N MBUSA P/N MOTOROLA P/N COMPONENT 01000131 Q6820650 SBS STANDARD SBS MODULE SBS STANDARD...
  • Page 97 Vehicle Type MY2002 v.60 S-Class Coupe (C215) Q6820721 MBUSA/MOT. SALES MODEL# S-CLASS COUPE (C215) WITH VR SALES MODEL TYPE VEHICLE COMPLETER KIT OPTIONAL SBS KIT MBUSA MOTOROLA P/N MBUSA P/N MOTOROLA P/N COMPONENT 01000131 Q6820650 SBS STANDARD SBS MODULE SBS STANDARD...
  • Page 98 CLK CABRIO (A208) Q6820711 MBUSA/MOT. SALES MODEL# Q6820573 (for both A208 & C208) (MY01 carryover) CLK CABRIO (A208) VEHICLE OPTIONAL SBS SALES MODEL TYPE COMPLETER KIT MOTOROLA P/N MBUSA P/N MOTOROLA P/N MBUSA P/N COMPONENT 01000131 Q6820650 SBS MODULE SYN8138A Q6820463 INSTALL HDW, SBS OPTION INSTALL HDW, MISC.
  • Page 103 C-CLASS SEDAN (W203) Q6820712 Q6820577 (for W/S/CL 203) MBUSA/MOT. SALES MODEL# (MY01 carryover) C-CLASS SEDAN (W203) VEHICLE SALES MODEL TYPE COMPLETER KIT OPTIONAL SBS KIT MOTOROLA P/N MBUSA P/N MOTOROLA P/N MBUSA P/N COMPONENT 01000131 Q6820650 SBS MODULE INSTALL HDW, SBS OPTION INSTALL HDW, MISC.
  • Page 111 Vehicle Type MY2004 v.60 S-Class Sedan (BR220) Q6820878 MBUSA/MOT. SALES MODEL# S-CLASS SEDAN (BR220) WITH VR SALES MODEL TYPE VEHICLE COMPLETER KIT OPTIONAL SBS KIT MBUSA MOTOROLA P/N MBUSA P/N MOTOROLA P/N COMPONENT SYN0814A Q6820881 SBS STANDARD SBS MODULE SBS STANDARD...
  • Page 112 Vehicle Type MY2004 v.60 CL-Class Coupe (BR215) Q6820879 MBUSA/MOT. SALES MODEL# CL-CLASS COUPE (BR215) WITH VR SALES MODEL TYPE VEHICLE COMPLETER KIT OPTIONAL SBS KIT MBUSA MOTOROLA P/N MBUSA P/N MOTOROLA P/N COMPONENT SYN0814A Q6820881 SBS STANDARD SBS MODULE SBS STANDARD...
  • Page 121 6.0 Conclusion 6.0 Conclusion Table of Contents 6.1 __ For Additional Information 6.2 __ Technical Manual Feedback Form 6.3 __ Key Contacts Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 122 A web site has been developed by Motorola to cover key topics of the K2OPTION package. This web page can be accessed at: http://www.mbusaphones.com.
  • Page 123 6.0 Conclusion 6.2 Technical Manual Feedback Form Please use this form to provide feed-back on the manual to the Mercedes-Benz Regional Technical Supports Specialist. Your Name: Date: _________ Contact Number: Dealer Code: Mercedes Benz Telephone Manual v4.6 Date: 09/01/2004...
  • Page 124 A Mercedes-Benz Regional Technical Support Specialist is available, through your service manager, to assist you if you encounter problems with the Telephone package after reviewing all of the material described above. For the Motorola help line, call 877-668-8600. Website: www.mbusaphones.com, (log in and password need to be in lower case.) Log in:...

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