Page 1: Reference Guide
Reference Guide series DIGITAL WIRELESS TELEPHONE...
Page 3 Welcome Welcome to the world of Motorola digital wireless communications! Motorola is a global leader in communications technology. We are pleased that you have chosen the Motorola Series 120c wireless phone to keep you connected with ease. This reference guide is a companion to...
Page 4 (Canada) MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. TrueSync, Sidekick, Starﬁsh and the Stylized Starﬁsh Logo are registered trademarks of Starﬁsh Software, Inc., a wholly owned independent subsidiary of Motorola, Inc.
Page 5: Table Of Contents
Contents About This Guide ....... . 9 Feature Overview ....... 11 Chapter Overview .
Page 6 Contents Making a Three-Way Call ......33 Muting a Call ....... . . 33 Viewing Your Phone Number .
Page 7 Contents Quick Dial ........60 Dialing a Quick Dial Number .
Page 8 Contents Voice Notes ........94 Recording a Voice Note .
Page 9 Contents If You Forget a Code or Password ....117 Locking and Unlocking Your Phone ....118 Locking and Unlocking Your Keypad .
Page 10 Contents Adjusting Service Tones ......138 Setting the Call Drop Alert ..... . . 139 Hands-Free Use .
Page 11: About This Guide
About This Guide This reference guide is a companion to the user guide that is packaged with the Motorola wireless phone. Overview of Topics While the user guide brieﬂy covers the most popular phone features, this reference guide describes all of the phone’s menu features in detail.
Page 12: Optional Features
These features may not be offered by all service providers in all geographical areas. Contact your service provider for information about availability. Optional Accessories Features marked with this label require the use of an optional Motorola Original™ accessory.
Page 13: Feature Overview
Feature Overview This chapter provides an overview of the features described in each chapter, followed by a menu map with the layout of the features on your phone. The order of the chapters reﬂects the order of the features on the menu map. You or your service provider may have modiﬁed the menu structure or changed some feature names.
Page 14 Feature Overview Chapter Description Quick Dial How to call quick dial numbers programmed by your service provider Radio How to use the optional FM Stereo Radio Headset accessory with your phone Messages How to use voicemail VoiceMail Messages How to create and use text messages Text Shortcuts How to create and use keypad and...
Page 15: Menu Map
How to view and change network Services settings Hands-Free How to use features related to the optional Motorola Original™ hands-free car kit and headset accessories Menu Map Following is the standard menu layout. You or your service provider may have modiﬁed the menu structure or changed...
Page 16: Main Menu
Feature Overview some feature names. Not all features may be available for all users. Main Menu Note: This is the standard menu • Recent Calls layout. You or your service provider • Received Calls may have modiﬁed the menu structure •...
Page 17: Settings Menu
Feature Overview Settings Menu • Ring/Vibrate • Other Settings • Alert • Personalize • Alert Detail • Main Menu • Keys • Phone Status • Greeting • My Tel. Number • Banner • Battery Meter • Quick Dial • Other Information •...
Page 18: Sending And Receiving Calls
Sending and Receiving Calls Turning Your Phone On Do This 1 Press and hold turn on your phone (the power key) Power key 2 Enter your unlock your phone, if necessary four-digit unlock The unlock code is originally set to code and press 1234.
Page 19: Sending A Call
Sending and Receiving Calls Sending a Call To call a number, your phone must be turned on, be unlocked, and have a network connection with adequate signal strength. Do This 1 Extend the optimize signal reception antenna Tip: Your phone uses a two-stage antenna that must be fully extended for proper operation.
Page 20: Receiving A Call
Sending and Receiving Calls Receiving a Call To receive a call, your phone must be turned on and have a network connection with adequate signal strength. If your phone is locked, you must unlock the phone to answer the call. When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
Page 21: Using Automatic Redial
Sending and Receiving Calls Using Automatic Redial If the network is busy, you hear a fast busy signal, and your phone displays the message Call Failed When you activate automatic redial, your phone repeats the call attempt over the next four minutes. Press activate automatic redial RETRY...
Page 22: Returning An Unanswered Call
Sending and Receiving Calls Returning an Unanswered Call Your phone keeps a record of your unanswered calls. When you cannot answer a call, your phone displays: • the (missed call) indicator • the message X Missed Calls Y Unknown , where is the total number of missed calls and is the number of missed...
Page 23: Entering Numbers In The Notepad
Sending and Receiving Calls Entering Numbers in the Notepad Your phone stores the most recent string of digits entered on the keypad in a temporary memory location called the notepad . These digits can be the last phone number that you called, or a phone number that you simply entered but did not call.
Page 24: Dialing With One-Touch Dial
Sending and Receiving Calls number for the phonebook entry you want to call, you can use the speed dial feature. Press 1 keypad keys enter the one-, two-, or three-digit speed dial number for the entry you want to dial submit the number call the entry To make an entry in the phonebook or view an existing entry’s...
Page 25: Dialing A Number In A Text Message
Sending and Receiving Calls Do This 2 Complete the instructions for enable voicemail soft “Storing Your Voicemail Number” key and menu on page 65 shortcuts To store entries in locations 2 through 9 in the phonebook, see “Storing a Phonebook Entry” on page 50. Dialing a Number In a Text Message If you receive a text message with an embedded phone number, you can dial the number directly.
Page 26: Inserting A Pause, Wait, Or 'N' Character
Sending and Receiving Calls Inserting a Pause, Wait, or ‘n’ Character You can use your phone to make calling card or credit card calls, or to retrieve messages from an answering machine. These types of calls typically require that you dial and send additional digits when prompted.
Page 27 Sending and Receiving Calls • You can enter only one character in the dialing sequence. • Because call connection times can vary, inserting a single character in the dialing sequence may not yield the desired result. In this case, inserting a character or multiple characters may be a better alternative.
Page 28: Dialing A Number From A Recent Call
Sending and Receiving Calls Do This 2 release when insert the character at the current the character you location in the dialing sequence want is visible in the display Dialing a Number from a Recent Call You can view or call a number from a call you recently dialed or received.
Page 29: Dialing With Voice Dial
Sending and Receiving Calls Dialing with Voice Dial You can call or send email to a phonebook entry by speaking its voice name into the phone: Do This Press and release the indicate the phonebook entry you voice key on the right want to dial side of your phone Your phone takes you to the...
Page 30: Dialing A Number From Your Phonebook
Sending and Receiving Calls Dialing a Number from Your Phonebook Your phonebook lets you store a list of names and numbers, so that you can locate them and dial them quickly. Find the Feature > Phonebook Press scroll to the entry you want to call An indicator next to the entry identiﬁes the number type: work, home, main, mobile, fax, or pager.
Page 31 Sending and Receiving Calls Attach a Number While Dialing To enter preﬁx digits for a number stored in your phonebook or the recent calls list: Press 1 keypad keys enter the digits that will precede the number you select from the phonebook or recent calls list open the menu Attach Number...
Page 32 Sending and Receiving Calls Attach Two or More Numbers from the Phonebook or Recent Calls List To attach two or more numbers stored in your phonebook or the recent calls list: Find the > Phonebook Feature > Recent Calls > Received Calls >...
Page 33: Adding Digits
Sending and Receiving Calls Adding Digits You can add digits (for example, a PIN or credit card number) to the end of a number stored in your phonebook or the recent calls list, and then place a call to the number. To select a number from the phonebook or recent calls list and add digits to the end of the number: Find the...
Page 34: Using Features While On A Call
Using Features While On a Call You can use many of your phone’s features during a phone call. You can also set up features in advance to determine how your phone works during a call. Using Call Waiting If you subscribe to call waiting, an alert tone sounds while you are on a call to indicate that you have received a second call.
Page 35: Making A Three-Way Call
Using Features While On a Call Making a Three-Way Call During a call, you can call and connect a third party so that the three of you can talk together. You cannot do this if you already have a call on hold. During a call: Press 1 keypad keys...
Page 36: Using The In-Call Timer
Using Features While On a Call Using the In-Call Timer Your phone can display a running timer for your current phone call and notify you when the call reaches a speciﬁed time limit. For information on how to set this feature, see “Setting the In-Call Timer”...
Page 37: Entering A Pin To Dial
Using Features While On a Call Press Send Tones select to send the digits SELECT as DTMF tones To activate DTMF tones, see “Adjusting the DTMF Setting” on page 133. Entering a PIN to Dial On some networks, you have to enter a PIN (Personal Identiﬁcation Number) to call certain numbers.
Page 38: Entering Text
Entering Text Various text entry methods make it easy for you to enter names, numbers, email addresses, and text messages on your phone. You can enter all characters (letters, numbers, and symbols) using the standard tap method. Other text modes let you easily enter numbers or insert text already stored on your phone.
Page 39: Tap Method
Entering Text Tap Method Tap method is the default standard mode for entering text on your phone. To activate tap method from any text entry screen, press and select the Tap Method menu option. To enter text using the tap method: Do This 1 Press a number cycle through the characters...
Page 40 Entering Text General Text Entry Rules Press a number key to enter text at ﬂashing cursor location. Move ﬂashing cursor up or down one line in text message, or change a character in a )Msg Press a number key block cursor to as many times as uppercase or )CANCEL)
Page 41: Character Chart
Entering Text • If you do not press a key for two seconds, the character in the block cursor is accepted, and the cursor moves to the next position. • The ﬁrst character of every sentence is capitalized unless you manually change it. (Hold the number key or press down to force the character to lowercase while it is highlighted by the block cursor.) Character Chart...
Page 42: Predictive Text Entry With Itap™ Software
Entering Text Predictive Text Entry with iTAP™ Software iTAP™ software provides a predictive text entry method that lets you enter the letters of a word using only one keypress per letter. You must activate iTAP software prior to entering letters. You can do this from any text entry screen by pressing to open the iTAP...
Page 43 Entering Text Do This ) add the highlighted word to the text SELECT 4 Press area at the top of the display A space is automatically inserted after the word. 2 2 8 For example, to spell the word “act,” press .
Page 44 Entering Text Do This 2 Press highlight the letter or letter combination 3 Press shift the text entry cursor to the left and “lock” the selected portion of SELECT ), then the word press 4 Continue entering spell the word letters and highlighting letter combinations...
Page 45 Entering Text Enter Numbers To enter a number in iTAP mode: Do This 1 Enter the ﬁrst digit put the iTAP software in number and then highlight entry mode 2 Press number keys add digits to the number 3 Press SELECT ) enter the number at the insertion point...
Page 46: Recent Calls
Recent Calls You can use the recent calls menu to view received calls or dialed calls, retrieve the last number stored in the notepad, and view or reset call times. Viewing the Received Calls or Dialed Calls List Your phone keeps lists of the numbers from calls you recently received and dialed, even if the calls did not connect.
Page 47 Recent Calls Press call the entry’s number Tip: Press and hold for two seconds to send the entry’s number as DTMF tones. To activate DTMF tones, see “Adjusting the DTMF Setting” on page 133. view the entry’s details if View appears above the key, or store the entry’s details in the phonebook if...
Page 48 Recent Calls Last Calls Menu includes the following options: Option Description Store Create a phonebook entry with the selected number in the ﬁeld. (This option is not available if STORE appears above the key, or if the number is already stored as a phonebook entry.) Delete Delete the entry.
Page 49: Using The Notepad
Recent Calls Using the Notepad Your phone uses a notepad to store the most recent string of digits entered—either for a phone number that you called or for a number that you entered but did not call. To call the number stored in the notepad, press from the idle display.
Page 50: Call Times
Recent Calls Call Times Your phone tracks and records call times. Use the recent calls menu to view and reset a call timer. Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing .
Page 51: Viewing And Resetting Call Times
Recent Calls Viewing and Resetting Call Times To view a call timer: Recent Calls Find the Feature > Press Call Times scroll to open the list of timers SELECT scroll to the timer you want view the recorded time SELECT To reset the call timer: Press reset the time (if available)
Page 52: Phonebook
Phonebook You can store a list of names and phone numbers or email addresses in your phone’s electronic phonebook. You can view these entries and call them directly from your phone. For email addresses, you can send a text message directly from your phone.
Page 53: Enter Information
Phonebook Shortcut: Enter a phone number in the idle display, then press STORE ) to create a phonebook entry with the number in the ﬁeld. Go directly to step 3 in the following procedure to enter additional information and store the entry. Enter Information Find the Feature >...
Page 54 Phonebook Press scroll to the type of phone number select the number type SELECT record a voice name for the entry, if RECORD desired See “Recording a Voice Name For a Go to step 13 if Phonebook Entry” on page 53. you do not want to record a voice name for the...
Page 55: Recording A Voice Name For A Phonebook Entry
Phonebook Press MORE select if you want to create SELECT another entry with the same Name Note: You must enter a name and number to use this option. Complete Phonebook Entry When you are ﬁnished entering information for a phonebook entry: Press store the entry and return to the...
Page 56: Dialing A Phonebook Entry
Phonebook Do This scroll to the entry that needs a voice 1 Press name display the entry’s detailed view 2 Press VIEW edit the phonebook entry 3 Press EDIT scroll to Voice Name 4 Press ) begin the recording process RECORD 5 Press Press Voice Key...
Page 57: Editing A Phonebook Entry
Phonebook Phonebook List To call a number or send email to an entry in the phonebook list: Find the Feature > Phonebook Press scroll to the entry you want to call send the call (for a phone number) open a new message form with the entry’s address in the ﬁeld (for an email address).
Page 58: Deleting A Phonebook Entry
Phonebook Press scroll to the entry you want to edit display the entry’s detailed view VIEW edit the phonebook entry EDIT Edit a phonebook entry by following the procedures described in “Storing a Phonebook Entry” on page 50. Deleting a Phonebook Entry To delete a phonebook entry: Find the Feature >...
Page 59: Synchronizing With Truesync Software
You can synchronize phonebook entries between your phone and computer or hand-held device with Starﬁsh ® TrueSync software, a Motorola accessory product. See the TrueSync user guide for more information. Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.
Page 60: Troubleshooting
Phonebook Press Setup scroll to Setup select SELECT select Sort by CHANGE scroll to the entry you want select the entry you want SELECT Troubleshooting You may encounter some errors while working with your phonebook. This section describes some common problems and their resolutions.
Page 61 Phonebook Problem Resolution Unacceptable Voice Sample After the phone displays this error, it When you record a voice name for a gives you a second phone number or email address, the chance to record the phone prompts you if it does not voice name.
Page 62: Quick Dial
Quick Dial Your service provider may program one or more quick dial numbers into your phone. These easy-to-dial numbers usually include the customer service number. Your service provider may call this feature another name, and may charge for these calls. Dialing a Quick Dial Number Find the Feature >...
Page 63 Quick Dial The phone displays No Quick Dial Number Stored Press open the display where you can store STORE a quick dial number 2 the keypad enter the quick dial number numbers store the new number call the new number CALL...
Page 64: Radio
Radio You can use your phone to tune, store presets, and listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the phone’s accessory connector port. Turning the Radio On and Off...
Page 65: Tuning A Station
Radio Tuning a Station To tune a radio station with the radio on: Do This scroll up or down to the next Press frequency scroll up or down to the next Press and hold available stereo station Storing a Preset To store a station to a preset that you can recall later: Do This Press and hold a...
Page 66: Sending And Receiving Calls With The Radio On
Radio Sending and Receiving Calls with the Radio On Your phone interrupts the radio signal and rings or vibrates as usual to notify you of an incoming call, message, or other event. When you receive a call: Do This ignore the call Press IGNORE answer the call...
Page 67: Messages-Voicemail
Messages—Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Voicemail messages are stored on the network—not on your phone. Contact your service provider for more details. Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail.
Page 68: Listening To A Voicemail Message
Messages—Voicemail From the new message notiﬁcation: Do This Press call your voicemail phone number CALL and listen to the message Listening to a Voicemail Message To listen to your voicemail messages at any time: Find the Feature > Messages > VoiceMail Your phone calls the voicemail phone number you stored.
Page 69: Messages-Text
Messages—Text Your phone can receive text messages which may include text, phone numbers, and URLs. Your phone stores these messages in a text inbox. Using Text Messages Text messages are brief messages that you can send and receive (such as Where are we meeting? ).
Page 70 Messages—Text Setting Description Cleanup How many days your phone waits or how many messages it keeps before it automatically deletes messages that are read and unlocked To set up the text message inbox: Find the Feature > Messages Text Msg Setup >...
Page 71 Messages—Text Press store the custom cleanup period after DONE you ﬁnish entering all information Receive a New Text Message Note: You must set up the text message inbox before you can receive text messages. See “Set Up the Text Message Inbox” on page 67.
Page 72 Messages—Text If you want to save a message, you should lock it to prevent it from being overwritten as new messages are received. Find the Feature > Messages > Text Msgs Press scroll to the message you want = unread and urgent, = read, = read and locked) open the message...
Page 73: Sending A Text Message
Messages—Text Option Description Lock/Unlock Lock or unlock the message Delete Delete the message or all inbox messages Press ) to conﬁrm the deletion. Delete All Store Number Open a new phonebook entry with the message’s embedded number in the ﬁeld Store Address Open a new phonebook entry with the message’s embedded email address in...
Page 74 Messages—Text Press select CHANGE 2 keypad keys enter one or more phone numbers or email addresses where you want to send the message Tip: Remember to press and hold to add a space between phone numbers/addresses that you enter manually. BROWSE select one or more phone numbers or email addresses from the phonebook...
Page 75: Sending A Quick Note Text Message
Messages—Text Press Call select CHANGE keypad keys enter the number you want your recipient to call back (the message’s From ﬁeld) store the number ﬁnish the message DONE Your phone displays Send Message Now? send the message cancel the message or save it as a draft A saved message is stored in the drafts folder, where you can edit it...
Page 76 Messages—Text Press Quick Note Menu open the perform other procedures as described in the following list Quick Note Menu includes the following options: Option Description Open an editor where you can create a new quick note. Enter text and press ) to save it as a quick note.
Page 77 Messages—Text Read, Send, or Delete a Draft Text Message You can save unsent messages to your drafts folder. See “Sending a Text Message” on page 71. You can read, edit, or send draft messages whenever you like: Find the Feature >...
Page 78 Messages—Text Read, Resend, or Delete an Outbox Text Message Your phone’s outbox stores copies of the text messages you send. You can open the outbox to re-read messages, re-send them, and check their status (sending, sent, failed). Note: Every ﬁve minutes, your phone automatically resends any undelivered messages in the outbox.
Page 79 Messages—Text Option Description Delete Delete the message or all messages in the outbox Delete All Press ) to conﬁrm the deletion Message Status Open the status display for the message and list the status for each recipient Create Message Open a new text message Setup Open the outbox setup menu Set Up Outbox Text Message Cleanup...
Page 80: Receiving Browser Alerts
Messages—Text Press select the cleanup period SELECT Note: If you select Custom • Press to change the entry in the active ﬁeld. • Press to switch between the two ﬁelds. Receiving Browser Alerts Your network’s Web server can send you special messages called browser alerts that you can read in your browser.
Page 81: Synchronizing Messages With Truesync Software
You can synchronize your messages between your phone and computer or hand-held device with Starﬁsh ® TrueSync software, a Motorola accessory product. See the TrueSync user guide for more information. Note: TrueSync software is designed to synchronize with basic features of many popular Personal Information Management (PIM) software and hardware products.
Page 82 Messages—Text Message Center Overall Memory You can quickly check the total message center memory available. Messages Find the Feature > Memory Meter > The phone displays the memory meter gauge, which indicates the amount of memory in use. Msg Memory Meter BACK Message Center Cleanup In your text message inbox, you can set cleanup preferences that...
Page 83: Troubleshooting
Messages—Text Troubleshooting You may encounter errors when working with your messages. This section describes some common errors and their resolutions. Problem Resolution Cannot Delete a You must unlock the message before Locked Message you delete it. You cannot delete a locked message.
Page 84 Messages—Text Problem Resolution Memory is low Run an overall message center cleanup. See “Message Center A new message ﬁlls Cleanup” on page 80. your phone’s memory to 85% of its capacity. If your memory is still full, the (text message) icon ﬂashes at the top Memory is full of your idle display.
Page 85: Shortcuts
Shortcuts Your phone includes several pre-programmed shortcuts. You can create additional shortcuts, if you like, to mark frequently used menu items. Standard Shortcuts The following shortcuts are pre-programmed in your phone. You cannot edit or delete these shortcuts. Do This Press , then press zoom in/out your phone’s display...
Page 86: Help For Creating A Shortcut
Shortcuts Help for Creating a Shortcut Find the Feature > Shortcuts > New Shortcut The phone displays instructions for how to set shortcuts. Press to scroll through the instructions. Creating a Shortcut You can assign a keypad shortcut, or both a keypad shortcut and a voice shortcut to a menu item.
Page 87 Shortcuts Do This 3 Press and hold open the shortcut editor The phone displays: Assign Shortcut for: Ò Item Ó? where Item is the name of the item you selected. view shortcut options 4 Press 5 Press change the keypad shortcut number, if necessary CHANGE select the default keypad shortcut...
Page 88: Shortcut Setup Errors
Shortcuts Do This 7 Press and release record the shortcut name the voice key on The phone displays Press Voice key the right side of then REPEAT voice shortcut. your phone and say the shortcut’s name (in two seconds) 8 Press and release conﬁrm the shortcut name the voice key and The phone displays...
Page 89 Shortcuts Press ) to assign the key to the new shortcut, or press ) to return to the previous display. Shortcuts Full If you try to store a new shortcut when the shortcut positions have all been ﬁlled, your phone displays Shortcuts Full .
Page 90: Using Shortcuts
Shortcuts Tip: Make your voice recording in a quiet location. Hold the phone about 4 inches from your mouth, and speak directly into the phone’s microphone in a normal tone of voice. Similar Voice Shortcut When you record a voice shortcut, your phone compares it to other voice shortcuts.
Page 91 Shortcuts Use a Voice Shortcut To use a voice shortcut: Do This 1 Press open the menu 2 Press and release go to the menu item, or perform the the voice key on menu action the right side of your phone and say the shortcut’s name (in two seconds)
Page 92: Editing A Shortcut
Shortcuts Voice Shortcut Not Recognized If you use a voice shortcut and your phone does not ﬁnd a match, the phone displays Repeat Shortcut. Repeat the shortcut. If your phone does not recognize the shortcut after the second attempt, it displays Voice Shortcut Not Found and returns you to the previous display.
Page 93: Reordering Shortcuts
Shortcuts Reordering Shortcuts Once you create some shortcuts, you can change the order in which they are listed. Note: The shortcut list is sorted by key. If you change a shortcut’s place in the list, you change its key. To reorder a shortcut list: Find the Feature >...
Page 94 Shortcuts Press Delete scroll to Delete select SELECT Delete item The phone displays Shortcut? where item is the name of the shortcut. conﬁrm the deletion and return to the shortcuts menu Delete Only a Voice Shortcut Find the Feature > Shortcuts Press scroll to the voice shortcut you want...
Page 95 Shortcuts Press select Delete SELECT The phone displays Delete Voice Shortcut? conﬁrm the deletion Delete All Shortcuts Find the Feature > Shortcuts > Delete All Press conﬁrm the deletion and return to the shortcuts menu...
Page 96: Voice Notes
Voice Notes The voice note feature lets you record personal messages or phone calls. You can play back a voice note at any time. There are no pre-recorded voice notes on your phone. Recording a Voice Note Use this procedure to record a voice note when the idle display is visible, or use it during a phone call to record the call.
Page 97: Viewing The Voice Notes List
Voice Notes Do This Result 3 Release the voice The phone displays the voice notes key to stop list number and the total recording recording. time. Viewing the Voice Notes List The voice notes list shows all your voice notes along with other important information and features.
Page 98 PLAY When an optional Motorola Original™ headset accessory or FM Stereo Radio Headset accessory is connected to your phone, voice note playback is automatically routed to the headset. Tip: You can play a voice note while taking a call. It won’t be transmitted to the other party.
Page 99 Voice Notes Voice Note Controls While playing back a voice note, press these keys to do the following: If the voice note is Stop playback and unlocked, stop playback go to Voice and display Notes Menu Delete Voice Note? Raise or lower If the voice note is playback volume locked, stop...
Page 100: Locking And Unlocking A Voice Note
Voice Notes Locking and Unlocking a Voice Note You can prevent a voice note from being accidentally deleted by locking it. To delete a locked voice note, you must ﬁrst unlock it. Find the Feature > Voice Notes Press scroll to the voice note you want to lock or unlock open the Voice Notes Menu...
Page 101: Deleting A Voice Note
Voice Notes Deleting a Voice Note You can delete a single unlocked voice note or all unlocked voice notes. To delete a locked voice note, you must ﬁrst unlock it. See “Locking and Unlocking a Voice Note” on page 98. Notes: •...
Page 102: Voice Note Memory
Voice Notes Press Delete All scroll to Delete All select SELECT Delete All The phone displays Voice Notes? delete all unlocked voice notes Voice Note Memory To check the available memory and to delete old voice notes: Find the Feature >...
Page 103: Micro-Browser
Micro-Browser The micro-browser lets you access Web pages on your phone. Contact your service provider to set up access, if necessary. Starting a Micro-Browser Session To open the micro-browser: Find the Feature > Browser The micro-browser displays the home page set up by your service provider.
Page 104: Error Messages
Micro-Browser Do This call the number from the Press to scroll to a micro-browser phone number on a Web page, then press Press go back to the previous Web page Error Messages You may not be able to connect to a micro-browser service. Following are some possible error messages: Message Meaning...
Page 105: Ring And Vibrate Features
Ring and Vibrate Features Your phone rings or vibrates to notify you of an incoming call, message, or other event. This ring or vibration is called an alert . You can use a standard alert for all events, or set different alert types for different events.
Page 106: Selecting A Reminder
Ring and Vibrate Features Select a Ring/Vibration for a Speciﬁc Event You can select the alert that your phone uses for a speciﬁc event (such as an incoming call) from 32 different preset tones and vibrations. When you select a ring or vibration alert for a specific event, it overrides the default alert set for all events.
Page 107: Setting Ringer Or Keypad Volume
Ring and Vibrate Features Press scroll to the reminder alert you want: Beep Vibrate , or Beep Vibrate sets the corresponding reminder alert type. turns off all reminders. select the reminder alert SELECT Setting Ringer or Keypad Volume You can adjust your phone’s ringer volume, and the volume level of the sound you hear when you press a keypad key.
Page 108: Phone Status
Phone Status The phone status menu lets you view your phone number, battery meter, and other phone status information. Displaying Your Phone Number Find the Feature > Settings > Phone Status > My Tel. Number The phone displays your phone number. Shortcut: Press to see your phone number.
Page 109: Displaying The Battery Charge Level
Phone Status Displaying the Battery Charge Level The battery meter on your phone display provides basic information about the battery charge level. A more detailed display is provided with the phone status battery meter. Find the Feature > Settings > Phone Status >...
Page 110: Data And Fax Calls
Connect your phone to an external device (such as a computer or hand-held device) using a serial cable or a USB cable. Set Up a Cable Connection Attach a serial cable or Motorola Original USB cable to the phone and external device as follows.
Page 111 Attaching a Serial Cable Use the interchangeable head on the Motorola Multi-Connect Serial Cable to connect a computer, Palm III device, or Palm V device to your phone.
Page 112 Data and Fax Calls Do This 2 With the Motorola logo and the phone both facing you, plug the detachable head into your phone’s accessory connector port. 3 Plug the other end of the cable into the serial interface connection on the external device and tighten the screws.
Page 113: Sending A Data Or Fax Call
Data and Fax Calls Install the Software Install the software from the CD-ROM that comes with your Motorola Original data kit. See the data kit’s user guide for more information. Sending a Data or Fax Call You can connect your phone to a computer or hand-held device to send data or a fax from the connected device.
Page 114: Receiving A Data Or Fax Call
Data and Fax Calls Receiving a Data or Fax Call You can connect your phone to a computer or hand-held device to receive data or a fax. Use this feature to transfer data to your computer from another device. Set Up Your Phone Before you receive a data or fax call, you must conﬁgure your phone for the incoming call type and connect the phone to the device that will receive the call.
Page 115 Data and Fax Calls Transfer the Data or Fax Your phone notiﬁes you when the data or fax call arrives, and transfers the call to the connected device. You must use the application running on the connected device to answer the call. End the Data/Fax Connection When the data or fax transfer is complete: Do This...
Page 116: In-Call Setup
In-Call Setup Use the in-call setup menu to set the features that are active during a call, such as the in-call timer and call answering options. Setting the In-Call Timer Your phone can display a timer and/or play a discrete beep alert at speciﬁed intervals while you are on a call: Find the Feature >...
Page 117: Setting Answer Options
In-Call Setup Press scroll to a beep interval or select the option SELECT If you select a beep interval, your phone beeps once when a call reaches the interval. 3 keypad keys enter any number of seconds (1-999) for your beep interval store the interval For information on how to use these features, see “Using the In-Call Timer”...
Page 118: Security
Security Assigning a New Code or Password Your phone’s four-digit unlock code is originally set to 1234, and the six-digit security code is originally set to 000000 at the factory. Your service provider may reset these numbers before you receive your phone. If your service provider has not reset these numbers, we recommend that you change them to prevent other users from accessing your personal information or modifying your phone...
Page 119: If You Forget A Code Or Password
Security Press scroll to the code or password you want to change select the code or password CHANGE 3 keypad keys enter your old code If you do not know your code, see “If You Forget a Code or Password” on page 117.
Page 120: Locking And Unlocking Your Phone
Security Locking and Unlocking Your Phone You can lock your phone manually or set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it asks you to enter the unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you must unlock it to answer .
Page 121: Locking And Unlocking Your Keypad
Security Unlock Your Phone Enter Unlock Code At the prompt: Press 1 keypad keys enter your four-digit unlock code The unlock code is originally set to 1234. If necessary, see “If You Forget a Code or Password” on page 117. unlock your phone Locking and Unlocking Your Keypad You can lock your phone keypad to prevent accidental use.
Page 122: Restrict Calls
Security Notes: • You can still place calls to emergency numbers when outgoing calls are restricted. • Your phone still receives incoming text messages when incoming calls are restricted. Find the Feature > Settings > Security > Restrict Calls Press 1 keypad keys enter your four-digit unlock code open the restrict calls menu...
Page 123: Locking And Unlocking Applications
Security Locking and Unlocking Applications You can lock many phone applications (for example, the phonebook) so that users must enter the unlock code to use them. Find the Feature > Settings > Security > Lock Application Press 1 keypad keys enter your four-digit unlock code open the lock applications menu scroll to the application you want to...
Page 124: Personalized Settings
Personalized Settings User-settable phone options are set to their default values when you receive your phone. You can use the default settings or adjust phone features to your own preference. Changing the Wake-up Greeting When you turn on your phone, it greets you with a text message. You can personalize this wake-up greeting to say whatever you like.
Page 125: Changing The Quick Dial Number
Personalized Settings Press 1 keypad keys enter the banner text The banner ﬁeld is one line and contains 12 characters. store the banner STORE Changing the Quick Dial Number Your service provider may program one or more quick dial numbers (such as a customer service number) into your phone. The service provider can either block user access or allow you to edit the quick dial number.
Page 126: Reordering Menu Items
Personalized Settings Reordering Menu Items You can customize the order of the items in your phone’s main menu, depending upon your usage. Find the Feature > Settings > Other Settings > Personalize > Main Menu Press scroll to the menu item you want to move grab the menu item you want to GRAB...
Page 127 Personalized Settings Press conﬁrm the new function CHANGE The key will have the new function whenever the phone is idle.
Page 128: Initial Setup
Initial Setup This chapter covers the phone settings that you may want to change as soon as you begin using your phone. These settings help you get started quickly and easily. Changing the Time Find the Feature > Settings > Other Settings Initial Setup >...
Page 129: Setting A Language Preference
Initial Setup Press scroll to the current date setting change the date setting CHANGE 3 keypad keys enter the month or day (depending on your date format) move to the day or month (depending on your date format) 5 keypad keys enter the day or month (depending on your date format) move to the year...
Page 130: Setting Automatic Redial
Initial Setup Press scroll to the preferred language setting conﬁrm the new language setting SELECT Note: All languages are listed with spelling and characters that are unique to the language. For example, Spanish is listed as Español and Turkish is listed as Türkçe. Setting Automatic Redial When you turn on automatic redial, your phone automatically redials calls that fail due to network conditions.
Page 131 Initial Setup To enter or change a PIN and conﬁgure your phone to dial automatically: Find the Feature > Settings > Other Settings > Initial Setup Auto PIN Dial > Press change the current auto PIN dial CHANGE setting toggle the auto PIN dial feature to select the auto PIN dial setting SELECT The phone displays the...
Page 132: Adjusting The Display Contrast
Initial Setup Adjusting the Display Contrast You can adjust the contrast between the text and the background in your phone’s display. To adjust the contrast: Find the Feature > Settings > Other Settings > Initial Setup > Contrast Setting Press set contrast to lighter or darker store the new setting Adjusting the Display Backlight...
Page 133: Changing The Zoom Setting
Initial Setup Changing the Zoom Setting You can set your phone’s display to show either three lines or two lines of text plus soft key labels. Three lines of text display more information, while two lines increase text size. Shortcut: To change the display view, press once, then press and hold again within two seconds of the ﬁrst press.
Page 134: Turning Animation On And Off
Initial Setup To change the scrolling behavior: Settings Find the Feature > > Other Settings > Initial Setup > Scroll Press toggle between Up/Down Wrap Around conﬁrm the new setting SELECT Turning Animation On and Off Animation provides smooth scrolling within and between text ﬁelds, and it highlights menu selections and soft key choices.
Page 135: Adjusting The Dtmf Setting
Initial Setup Adjusting the DTMF Setting Your phone transmits dual tone multi-frequency (DTMF) tones when you press a key on the keypad. These tones are used to communicate with automated systems, such as credit card entry, password entry, or number linking. Your phone can send DTMF tones to the network in long or short form.
Page 136: Clearing All Stored Information
Initial Setup Press 1 keypad keys enter your security code send your security code The phone displays the Reset All Phone Settings? message. reset all phone settings The phone brieﬂy displays a Completed: Phone Settings message and returns you to the Initial Setup menu.
Page 137 Initial Setup Press send your security code The phone displays the Clear All Phone Data? message. clear all stored data The phone brieﬂy displays a Completed: Phone Settings message and returns you to the Initial Setup menu.
Page 138: Network Services
Network Services Your service provider has registered your phone to its network. In some situations, such as using the phone as a wireless modem or connecting it to a TTY device, you may need to change the network registration. Note: Some settings and/or options described in this section may not be available for all phone models.
Page 139: Setting The Search Mode
Network Services To select only analog channels: Settings Find the Feature > > Other Settings > Network > Analog Only Press scroll to conﬁrm the selection SELECT Setting the Search Mode This option lets you determine the type of network search that your phone performs: Find the Feature >...
Page 140: Adjusting Service Status
Network Services Setting Scans for networks Standard automatically based on priority Adjusting Service Status When this feature is set to automatic, the network automatically transmits service updates to your phone. When set to manual, you must select the Update Service feature to initiate a service update (if available): Find the Feature...
Page 141: Setting The Call Drop Alert
Network Services Setting the Call Drop Alert Some phones use call drop , which produces an audible tone whenever the network has just dropped a call. Because digital networks are so quiet, the call drop alert may be your only indication that a call has been dropped.
Page 142: Hands-Free Use
Hands-Free Use You can purchase an optional Motorola Original™ hands-free car kit or headset for your phone. These accessories provide alternative ways for you to use your phone without using your hands. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas.
Page 143: Automatic Hands-Free
Hands-Free Use Automatic Hands-Free You can set up your phone to automatically route calls to a car kit when it detects a connection. Find the Feature > Settings > Other Settings > Car Settings > Auto Handsfree Press scroll to conﬁrm the setting SELECT Power-Off Delay...
Page 144: Charger Time
Hands-Free Use Find the Feature > Settings > Other Settings > Car Settings Power-off Delay > Press scroll to the time delay option you want conﬁrm your selection SELECT Continuous Caution: If you select , the phone does not power off when you turn off the ignition.
Page 145: Glossary
Glossary AC adapter An accessory device that allows you to power your phone and charge any attached batteries from a wall outlet. accessory connector port A socket on the bottom of the phone where you can attach accessories such as an AC adapter, battery charger, vehicle power adapter, or optional accessories.
Page 146 Glossary attach number You attach a number from the phonebook or recent calls list to preﬁx digits that you entered in the idle display. See also: add digits . auto answer When you activate this feature, your phone automatically answers after two rings. automatic handsfree Routes the phone’s sound to an attached speakerphone.
Page 147 Glossary browser See: micro-browser . call back number A phone number in a text message, provided by the sender. call drop tone Produces an audible tone if the network drops a call (optional feature available on some phones). call waiting A feature that lets you answer a call if it arrives while you are already on a call.
Page 148 Glossary You can specify how many days your phone waits or how many messages are kept before your phone runs cleanup (you can also run clean up manually). cold transfer Sends an active call directly to another phone, without giving you the chance to speak to the person on the target phone.
Page 149 Glossary display card Browser information delivered in text form, without line breaks or punctuation. drafts folder Text messages that you have written but have not sent yet. DTMF tones See: Dual Tone Multi-Frequency tones . Dual Tone Multi-Frequency (DTMF) tones The tones that your telephone transmits when you press a keypad key.
Page 150 Glossary ﬂashing cursor A blinking vertical line that indicates the current text entry position in a text message. See also: block cursor . form A group of related input ﬁelds. fringe area The outermost range of a wireless system where signals are weak.
Page 151 Glossary in-call Relates to things that happen during an active call (or features that are available during an active call). indicator A symbol on your phone that gives you information about your phone’s status. info on demand See: interactive services . instant redial This feature enables your phone to redial when your wireless network is temporarily unable to handle your call.
Page 152 Glossary Lithium Polymer A battery technology used in personal wireless telephones. lock Use this feature to prevent unauthorized access to your telephone. master clear Resets all user-selectable options back to their original factory settings (except for the unlock code and security code).
Page 153 Glossary multi-key If activated, this feature lets you answer incoming calls by pressing any key. n A special character in a series of digits that tells your phone to prompt you for a number before it sends the remaining digits in the series.
Page 154 Glossary Outbox Stores your most recent sent messages. You can look in the outbox to re-read messages and check their status—read, sent, sending, or failed. You can even re-send them. pause A special character in a series of digits that tells your phone to wait until a call connects before sending the remaining digits in the series.
Page 155 You can listen to FM radio stations when the optional Motorola Original™ FM Stereo Radio Headset accessory is plugged into the accessory connector port on your phone. Your phone turns the radio on/off, tunes stations, and stores presets.
Page 156 Glossary recent calls lists This includes the received calls and dialed calls lists. See also: received calls , dialed calls . received calls The list of numbers for calls that you most recently received—both calls that you answered and calls that you missed.
Page 157 Glossary service provider A company afﬁliated with a wireless carrier that provides wireless service to its customers. service tones Two short beeps used to alert you when your network registration status changes (optional feature available on some phones). shortcut A voice cue or key combination that instantly accesses a frequently used menu item.
Page 158 Glossary speed dial Lets you call any phonebook entry just by entering the one-, two-, or three-digit phonebook entry number, then pressing and holding standby mode Your phone may turn off the backlight to save power when in standby mode. The backlight comes back on whenever you press a key.
Page 159 Glossary timer Tracks the amount of time you spend on calls. Time is broken down into ﬁve different categories. See: dialed calls timer , received calls timer , all calls timer , and lifetime timer . See also: cost tracker . title (interactive services) You can enter an interactive service’s title as a shortcut to opening the service.
Page 160 Glossary voice name You can record a voice name for a phonebook entry. This lets you call the entry just by saying the name from your phone’s idle state. voicemail Stores voice messages left by people who called you. voice note A recording of a note or personal phone call for playback.
Page 161: Index
Index accessories, optional 10 backlight 130 banner text 122 Add Digits feature 31 battery alert battery meter, viewing 107 beep alert 114 car kit charger time 142 deﬁned 103 conserving battery charge event alert 104 indicators 103 beep alert, deﬁned 114 reminders, selecting browse text mode 36 –...
Page 162 Index call (continued) computer – fax call 34 connecting to phone – muting 33 placing 17 synchronizing data 57 receiving 18 country code, attaching to sending 17 phone number 28 – terminating 21 credit card calls 24 three-way call 33 unanswered call 20 call drop alert data call...
Page 163 Index Drafts Menu – DTMF tones 34 hands-free mode automatic answer 140 automatic call routing 141 charger time 142 email deﬁned 140 – – sending 71 power-off delay 141 storing address 50 headset emergency number 20 automatic answer 140 end key 17 FM Stereo Radio Headset –...
Page 164 Index making a call 17 end 17 master clear 134 – left soft key 124 master reset 133 lock 119 menu menu 10 customizing 124 power 16 display timers 114 – right soft key 124 Drafts Menu – send 17 entering text 36 –...
Page 165 Index message (continued) mute – locking 69 deﬁned 33 – memory, checking 79 using 33 – outbox 76 my telephone number 33 PIM synchronization 79 – quick note 73 – reading 69 – n character 24 receiving 69 network reminders 65 analog only 136 reminders, selecting call drop alert 139...
Page 166 Index phone number (continued) attaching two numbers 30 passwords changing 116 changing 106 default 116 redialing 18 if you forget a password storing in phonebook – – pause character 24 viewing your own 18 Personal Identiﬁcation Number phonebook See also PIN attaching phone number to personalized settings.
Page 167 Index phonebook (continued) synchronizing entries 57 – radio 62 – troubleshooting 58 received calls. See recent calls – voice name entry 53 receiving a call 18 voice name indicator 50 recent calls Phonebook Menu attaching phone number to PIM synchronization 79 preﬁx digits 29 attaching two numbers 30 auto PIN dial 128...
Page 168 Index wake-up greeting 122 zoom 131 scroll setting 131 short message service. See security code 117 message send key 17 Shortcut Menu sending a call 17 shortcuts service status 138 – creating 84 service tones 138 – deleting 91 settings editing 90 animation 132 reordering 91...
Page 169 Index – tap method text entry 37 unlock text application 121 browse mode 36 keypad 119 – changing text mode 36 phone 118 character chart 39 unlock code 117 entering from keypad – iTAP software predictive text vibrate alert – entry 40 event alert 104 numeric mode 36...
Page 170 Index voice note – deleting 99 zoom setting 131 locking and unlocking 98 memory 100 playback controls 97 playback screen 96 – playing 95 – recording 94 viewing voice notes list 95 Voice Notes Menu voice shortcut – creating 84 deﬁned 84 –...
Page 172 series DIGITAL WIRELESS TELEPHONE 8988485L22-A...

Motorola V120C Reference Manual

About this Guide

Feature Overview

Sending and Receiving Calls

Using Features While on a Call

Entering Text

Recent Calls

Phonebook

Quick Dial

Radio

Messages-Voicemail

Messages-Text

Shortcuts

Voice Notes

Micro-Browser

Ring and Vibrate Features

Phone Status

Data and Fax Calls

In-Call Setup

Security

Personalized Settings

Initial Setup

Network Services

Hands-Free Use

Glossary

Index

Quick Links

Reference Guide

Troubleshooting

Related Manuals for Motorola V120C

Summary of Contents for Motorola V120C

Table of Contents