What Can I Do To Solve A Problem - Sony WF-1000XM3 Help Manual

Wireless noise canceling stereo headset

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Help Guide

Wireless Noise Canceling Stereo Headset

WF-1000XM3

What can I do to solve a problem?

If the headset does not function as expected, try the following steps to resolve the issue.

Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.

Set the headset in the charging case and close the lid.

You may be able to resolve some issues by setting the headset in the charging case.

Charge the headset.

You may be able to resolve some issues by charging the headset battery.

Reset the headset.

Initialize the headset.

This operation resets the headset to the factory settings and deletes all pairing information.

Look up information on the issue on the customer support website.

If the operations above do not work, consult your nearest Sony dealer.

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