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Can't change the volume on the WF-1000XM3 earbud headphones
The procedure to adjust the volume of the headphones varies depending on the version of the
Sony | Headphones Connect app and the headphones software.
Assign the playback volume adjustment function to the touch sensor of the headphones
IMPORTANT: The Sony | Headphones Connectapp version 6.0.0 (or later) is needed. If your
model is WF-1000XM3, update the software of the headphones
The procedure below shows how to change the assigning function for the left unit from
Ambient Sound Control to Volume Control.
Note: The example images below are of the Sony | Headphones Connect app for Android
smartphones and the WF-1000XM3 headphones.If you use an iPhone, the screen layouts will
differ slightly.
1. Start the Sony | Headphones Connect app.
2. Tap the
(Settings) icon at the bottom of the Change the touch sensor function.
3. On the Left unit settings, tap Ambient Sound Control, and set the Function to Volume
Control.
version
2.0.2 or later.
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Related Manuals for Sony WF-1000XM3
Summary of Contents for Sony WF-1000XM3
- Page 1 The procedure below shows how to change the assigning function for the left unit from Ambient Sound Control to Volume Control. Note: The example images below are of the Sony | Headphones Connect app for Android smartphones and the WF-1000XM3 headphones.If you use an iPhone, the screen layouts will differ slightly.
- Page 2 4. Check that the Function has changed to Volume Control, and tap Done.
- Page 3 When making a call, you can adjust the volume as necessary on the playback device connected via Bluetooth. Adjust the volume on the Sony | Headphones Connect app Install the Sony | Headphones Connect smartphone app, then change the volume using the app.
- Page 4 You will not be able to change the headphones volume on a device that cannot be linked with the headphones. The WF-1000XM3 earbud headphones will not charge or power on Check if the earbud headphones charge or turn on after completing each step.
- Page 5 Google Assistant feature assigned. Change the Noise canceling settings on the Sony | Headphones Connect app. Replace the earbud tips Noise-canceling is ineffecive if your earbud headphones don't fit your ears properly. Select the appropriate size earbud tip that minimizes the ambient noise.
- Page 6 Make sure that Adaptive Sound Control is turned off Check the Adaptive Sound Control settings on the Sony | Headphones Connect app. If Adaptive Sound Control is on, the effects of noise canceling may become weak. If it's on, we...
- Page 7 Select the on the right side of the Status screen. Move the slide bar of the Adaptive Sound Control setting to OFF...
- Page 8 Noise canceling function may change to the Adaptive Sound Control function, and you may notice that the Noise canceling effect is insufficient. The WF-1000XM3 earbud headphones will not charge or power on Check if the earbud headphones charge or turn on after completing each step.
- Page 9 This can happen if the remaining battery charge of the charging case is low. Recharge the charging case with the supplied USB Type-C™. You can check the remaining battery charge of the headphones using the Sony | Headphones Connect app (Ver. 6.0.0 or later).
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