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Troubleshooting
If any problem occurs, for example, if communication is not possible,
or if the unit does not operate normally, please check the points listed
in this troubleshooting guide.
Visit Sony CLIÉ support website:
Customers in USA, Canada and Mexico:
http://www.ita.sel.sony.com/support/clie/access/
Customers in European Countries:
http://www.clie-link.com/
Customers in Asia-Pacific Countries:
http://vaio-online.sony.com/clie/
If the problem persists, contact the Sony dealer where you purchased
this product or a Sony service representative serving your area.
Symptom
Your CLIÉ handheld
does not recognize this
Wireless LAN card.
(Although connection
has started, the LED
indicator on the
Wireless LAN card
does not flash.)
You cannot connect
your CLIÉ handheld to
an access point.
34
Cause/Remedy
• The Wireless LAN card is not installed
correctly in your CLIÉ handheld.
p Insert the Wireless LAN card into
Wireless Communication Slot of your
compatible CLIÉ handheld in the
correct way until it fully mates with the
connector.
• A service other than [Wireless LAN] is
selected in the [Network] of [Preferences].
p Select [Wireless LAN] in [Service].
• A wrong profile is selected.
p Check the [Profile Name] you have
selected on the [Wireless LAN Setup]
screen.
• The settings for communications are not
correct.
p Check the settings of Network ID, WEP
key, etc.
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