Troubleshooting - Sony PCWA-C150S Operating Instructions Manual

Troubleshooting

If there is an apparent problem with the system, check the points listed
below. If you still cannot resolve the problem after performing these
checks, contact Sony Customer Information Services.
Symptom
Computer does not
detect the Wireless
LAN PC Card.
Other computers on
the wireless LAN are
not displayed.
Cannot access the
Internet.
Data transfer speed is
slow.
52
Cause/Remedy
The Wireless LAN PC Card may not be properly inserted
into the PC Card slot of the computer.
c Check that the Wireless LAN PC Card is inserted in the
proper direction, then push it in as far as it will go.
You did not enter the password when Windows started.
c Enter the user name and the password requested on
Windows startup, then log onto the LAN.
The Windows network environment is not properly set up.
c Check the Windows network settings. For details, see
Windows Help.
No other computers are logged onto the wireless LAN.
The Access Point is not connected to the Internet.
c Connect the Access Point to the Internet, as described in
the documentation of the Access Point.
Wireless LAN PC Card is not inserted in the computer.
c Insert the card, as described in "Inserting the Wireless
LAN PC Card" on page 36.
Communication between the Access Point and the computer
is not established.
c Use Client Manager to check the communication status.
The Access Point is not properly configured.
c Configure the Access Point according to its
documentation.
The Access Point and the computer are too far apart.
c Reposition the computer within 100 m (330 feet) of the
Access Point, in direct line of sight.
There is radio interference with another Access Point.
c Try assigning another channel number to the Access
Point.
There are too many clients logging on to the Access Point.
c Try later.