FREQUENTLY ASKED QUESTIONS
A: The service integrates enterprise authentication providers and enterprise document storage services
via the OAuth 2.0 standard. This is the authentication standard behind the ubiquitous "Sign-in with
Facebook" or "Sign-in with Google" options found across the World Wide Web
Q: How are the users authenticated?
A: Using OAuth 2.0, the service securely integrates with enterprise authentication providers to
authenticate enterprise users without need for access to their credentials. Users enter credentials only
into the authentication provider's own sign-in page. The Polycom Cloud Service receives from the
authentication provider access tokens that grant limited and controlled access to resources
Q: Why does the Pano App say "Labs" next to the cloud icon?
A: The Pano App includes a Polycom Labs feature to securely connect to an organizations Office 365
account for the purpose of sharing from OneDrive for Business. Polycom Labs features are often included
in our solutions as ways to test and provide feedback on advanced capabilities before they are released
as mainstream features.
Q: How is the content stored on Pano?
A: There's no storage of any data on the Pano device. All streams rendered down to Pano are removed
at the end of each session.
Helpful links
Product How to Video Series:
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How to setup and configure
•
How to use Airplay
•
How to use Miracast
•
How to use the Pano App
•
How to use the Pano App with Cloud (Lab features)
•
How to use the toolbar
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How to manipulate content with multi-touch
Product Support Page: http://support.polycom.com/PolycomService/support/us/support/video/index.html
•
Polycom Pano Setup Sheet (also included in product packaging)
•
Polycom Pano Admin Guide
•
Polycom Pano User Guide
•
Polycom Pano App User Guide
•
Polycom Cloud Service Security Whitepaper
http://www.polycom.com/pano
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