Troubleshooting - Zephyr AK9834AS Use, Care And Installation Manual

TROUBLESHOOTING PROCEDURES FOR SPRUCE
Issue Cause
After installation, 1. The power source is not turned ON.
the unit doesn't
work.
2. The power line and the cable locking connector
is not connecting properly.
3. The switch board and control board wirings are
disconnected.
4. The wires on control board are loose.
5. The switch board or control board is defective.
Light works, but 1. The blower wire is not connected.
blower is not
turning.
2. The thermally protected system detects if the
blower is too hot to operate and shuts the blower
down.
3. Damaged capacitor.
4. Blower molex plug pin is not making contact.
5. The blower is defective, possibly seized.
The unit is 1. The blower is not secure in place.
vibrating.
2. The hood is not secured in place.
3. Damaged blower wheel.
The unit is 1. The filter is not in the correct position.
whistling.
2. The duct pipe connections are not sealed or
connected properly.
The blower is 1. Defective halogen bulb.
working, but the
2. The light bulb is loose.
lights are not.
3. The light bulb plug is disconnected.
The hood is 1. The hood might be hanging too high from the
not venting out cook top.
properly.
2. The wind from the opened windows or opened
doors in the surrounding area are affecting the
ventilation of the hood.
3. Blockage in the duct opening or duct work.
4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.
5. Using the wrong size of ducting.
Filter is vibrating. 1. Filter is loose.
2. Spring clip is broken inside filter opening.
What to do
1. Make sure the circuit breaker and the unit's
power is ON.
2. Check the power connection with the unit is
connected properly.
3. Make sure the wirings between the switch
board and control board are connected
properly.
4. Make sure the wires on the control board are
connected properly.
5. Change the switch board or control board.
1. Make sure the blower wire is plugged into the
molex connector.
2. The blower will function properly after the
thermally protected system cool down.
3. Change the capacitor.
4. Disconnect the blower molex plug, check pins
inside plug to see if pin is pushed inside plug
too far. Reseat pin if needed.
5. Change the blower.
1. Tighten the blower in place.
2. Check the installation of the hood.
3. Change the blower.
1. Adjust the filters until the whilstling stops.
2. Check the duct pipe connections to be sure all
connections are sealed properly.
1. Change the halogen bulb.
2. Tighten the light bulb.
3. Connect the light bulb plug.
1. Adjust the distance between the cook top and
the bottom of the hood within 30" and 36"
range.
2. Close all the windows and doors to eliminate
the outside wind flow.
3. Remove all the blocking from the duct work or
duct opening.
5. Change the ducting to correct size.
1. Adjust or change the filter.
2. Change the spring clip.
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