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Questions?
Use This Problem Solver
PROBLEM
OVEN WILL NOT
COME ON
CONTROL PANEL
LIGHTED, YET OVEN
WILL NOT START
FOODS ARE EITHER
OVERCOOKED OR
UNDERCOOKED
ON DISPLAY
If you need more help...
call, toll free:
GE Answer Center"
800.626.2000
consumer information service
If You Need Service
To obtain service, see your warranty
on the back page of this book.
We're proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow for further help.
FIRST, contact the people who
serviced your appliance. Explain
why you are not pleased. In most
cases, this will solve the problem.
POSSIBLE CAUSE AND REMEDY
A fuse in your
home may be blown or the circuit breaker tripped. Replace
reset circuit breaker.
your microwave oven, then plug it back in.
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
Door not securely closed.
START must be touched after entering cooking selection.
Another selection entered already in oven and CLEAR/OFF not touched to cancel it.
sure you have entered cooking time after touching TIME COOK 1 & 2.
Make
CLEAR/OFF was touched accidentally. Reset
have en~red finished temkrature after touching TEMP COOK/HOLD.
Make sure You
. Cooking times may vary because of starting food temperature, food density or
amount of foods in oven.
completion.
Incorrect power level entered. Check cooking guide, pages 10-25, for recommended
power level, or changing levels during cooking if necessary.
Dish was not rotated, turned or stirred. Some dishes require specific instructions.
Check cooking guide or recipe for instructions.
cooking more than one food item. Check cooking
Probe not inserted properly into meat or dish when using Temp Cook/Hold. Check
cooking guide
for specific instructions.
. Probe has been forgotten or not seated properly in oven wall when using Temp
Cook/Hold functions.
All these things are normal with your microwave oven:
Steam or vapor escaping from
around the door.
Light reflection around door or
outer case.
Dimming oven light and change
in blower sound may occur while
operating at power levels other
than high.
NEXT, if you are still not pleased,
write all the details-including
your phone number—to:
Manager, Consumer Relations
Appliance Park
Louisville, Kentucky 40225
cooking program and touch START.
Touch TIME COOK 1 & 2 and additional cooking time for
guide time recommendations.
31
fuse or
Dull thumping sound while oven
is operating.
Some TV-Radio interference
might be noticed while using your
microwave oven. It's similar to the
interference caused by other small
appliances and does not indicate a
problem with your oven.
FINALLY, if your problem is still
not resolved, write:
Major Appliance
Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
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