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9. Troubleshooting
Message
"Maximum number of sets is
n."
("n" is replaced by a
variable.)
"Memory is full. n originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
("n" is replaced by a
variable.)
"Press [Continue] to scan
and copy remaining
originals."
"The selected folder is
locked. Please contact the
file administrator."
• If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
copies of the scanned originals first, and then automatically proceed to scan and to copy the
remaining originals. In this case, the resulting sorted pages will not be sequential. For details about
Memory Full Auto Scan Restart, see "Input / Output", Copy/Document Server.
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Cause
The number of copies
exceeds the maximum copy
quantity.
The number of scanned
originals exceed the number
of pages that can be stored
in memory.
The machine checked if the
remaining originals should
be copied, after the scanned
originals were printed.
An attempt was made to edit
or use a locked folder.
Solution
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/Document
Server.
Press [Print] to copy scanned originals
and cancel the scanning data. Press
[Clear Memory] to cancel the scanning
data and not copy.
Remove all copies, and then press
[Continue] to continue copying. Press
[Stop] to stop copying.
For details about locked folders, see
"Managing Folders", Security.
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