Toto NEOREST 750H Instruction Manual page 59

Troubleshooting
Trouble
The wand
(or cleansing water)
does not come out
The wand extends but
the cleansing water
does not come out /
The cleansing water
pressure is weak
The cleansing water
is cold
Stops in the middle
of use
Water comes out
unexpectedly
from the wand
58
Rear and front cleansing, wand
● Can you operate with the control panel? (Check while sitting on the toilet seat.)
➞Check "Is the remote control working?"
● When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up fi rst.
● Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞Stand up from the seat and then use again.
● If the water supply pressure drops signifi cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞ Disconnect the power plug and wait about 10 seconds before inserting it again.
➞ Switch the breaker on the distribution board to OFF and wait about 10 seconds
before inserting it again. (Asia, Oceania, Middle East)
If the same symptom reappears ➞ There may be a malfunction. Consult
with the contact listed on the back cover of this manual.
● The seat sensor may have diffi culty detecting some sitting postures.
➞Sit back on the toilet seat.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
● Has a water failure occurred?
➞Press the "STOP" button and wait until water service is restored.
● Is the shutoff valve closed?
● Is the water fi lter drain valve clogged with foreign matter?
➞Clean the filter.
● Is the water pressure set to a low level?
● Is the water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
temperature may be low when fi rst sprayed.
● Rear, rear soft, front and wide front cleansing stop automatically after 5
minutes of continuous use.
● Does the seat switch have diffi culty detecting?
➞Sit back on the toilet seat. If you get up slightly from the seat, or sit forward
on the seat, the seating switch may temporarily stop detecting your
presence.
● Is the POWER LED (green) on the main display fl ashing?
  The "ANTI-FREEZING (Dynamic mode)" is set to "ON".
(Water comes out from near the wand at 5-minute intervals and the bowl
unit fl ushes at 10-minute intervals.) (SN993MX/TCF993WA only)
● After pre-mist, water comes out from around the wand for a few seconds.
● Before after-mist, water comes out from around the wand for about 60 seconds.
(SN993MX/TCF993WA only)
● Has the CLEAN indicator lit up in a cycle?
 
The wand is cleaned with "ewater+".
Please check
Ref.
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12
57
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11
Covers
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15
33
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24
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11
54
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