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Troubleshooting
and FAQs
This chapter contains a list of solutions to overcome problems the user may
encounter, as well as answers to some of the more frequently asked questions
about the Modem.
Troubleshooting
LAN Connection Failure
Ensure the Modem is properly installed, the
and the power is on.
If an Ethernet cable is being used to connect the Modem, ensure that it is a
straight-through type cable, not a crossover cable.
Ensure the LAN LED is on. If not, check the LAN connections.
Ensure the Subnet Mask address is set to
the "Main Menu" screen.
Cannot Connect to the Internet
Ensure both ends of the power cord and yellow or purple cables are proper-
ly connected and the status
If running Windows
then enter
in the "Open" text box. Press Enter on the keyboard. The computer should have
an
address in the default range (
IP
Ensure the Subnet Mask address is set to
the "Main Menu" screen.
s on the front panel are working properly.
LED
check the computer's
98,
winipcfg
192.168.0.2
47
connections are correct,
LAN
by clicking Status in
255.255.255.0
settings. Select Start, Run,
TCP/IP
through
198.168.0.254
by clicking Status in
255.255.255.0
5
).
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