Trouble Shooting - Bush FVPZAPPER100 Instruction Manual

Product support
Help is always at hand

Trouble Shooting

Trouble
The standby led is not lit.
No picture or sound.
The settings you have done
in the menus have not been
changed.
The remote control is not
working.
You have forgotten any
channel lock code.
Video is ok for HDMI output,
but audio is not ok.
Freeview Play is not working
If you require any technical guidance or find that your set-top box is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
36 Product support
Possible Reasons What To Do
Adaptor cable is not
Check if the adaptor cable is plugged into the power socket.
connected.
No signal or weak signal. Check the signal cable and A/V connectors.
The digital set-top box
Before unplugging your digital set-top box, wait for going
was unplugged without
to standby.
first going to standby.
• The set-top box is in
standby.
• Press the standby button.
• Remote control is
• Check if nothing blocks the front panel.
incorrectly aimed.
• Change the batteries.
• Batteries are
exhausted.
Contact your dealer or service.
Because of HDMI line is
Unplug and plug TV and STB at the same time.
crashed.
The antenna or internet
Check both connections and ensure they are connected
may not be connected
correctly. Reinstall to access Freeview Play
correctly