Self-Diagnosis Function; When Letters/Numbers Appear In - Sony DAV-HDX500 Operating Instructions Manual

• If you change the HDMI connection, connect and
disconnect the AC power cord (mains lead), or
have a power failure, set the [HDMI CONTROL]
setting in [CUSTOM SETUP] to [OFF], then set
the [HDMI CONTROL] setting in [CUSTOM
SETUP] to [ON] (page 90).
• For details on the HDMI CONTROL function, see
the HDMI CONTROL Guide (supplied
separately).
No sound is output from the system and TV
while using the System Audio Control
function.
• Set the [AUDIO (HDMI)] setting in [CUSTOM
SETUP] to [ON] (page 91).
• Make sure that the connected TV is compatible
with the System Audio Control function.
• For details on the System Audio Control function,
see the HDMI CONTROL Guide (supplied
separately).
100
US

Self-diagnosis Function

(When letters/numbers appear in the
display)
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
the TV screen or front panel display. In this case,
check the following table.
C:13:50
First 3 Cause and/or corrective action
characters of
the service
number
C 13 The disc is dirty.
,Clean the disc with a soft cloth
(page 96).
C 31 The disc is not inserted correctly.
,Restart the system, then re-insert
the disc correctly.
E XX To prevent a malfunction, the
system has performed the self-
(xx is a number)
diagnosis function.
,Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
When displaying the version
number on the TV screen
When you turn on the system, the version
number [VER.X.XX] (X is a number) may
appear on the TV screen. Although this is not a
malfunction and for Sony service use only,
normal system operation will not be possible.
Turn off the system, and then turn on the system
again to operate.
VER.X.XX