Faq - Launch X-431 Diagun User Manual

LAUNCH X-431Diagun User's Manual

5 FAQ

X-431Diagun is a hi-tech product. But nowadays, automotive technology are
making daily advance, and there may be questions during operation. Read
the user's manual carefully to get answers whenever you have any question,
or contact our Customer Service Center for help.
Here we list some frequently asked questions and answers relating to
X-431Diagun.
About Online Update
Question: Downloaded diagnostic program package is not listed in the
update tool, what is the reason?
Answer: possible causes and solutions:
1. The downloaded diagnostic program and diagnostic update tool should be
in the same folder. Please put them in the same folder.
2. The diagnostic update program may have not been fully downloaded.
Please download again.
Question: When the updated software is used in vehicle diagnosis, some
diagnostic program can not be downloaded successfully from the TF card.
Why?
Answer: possible causes and solutions:
1. The Display Program may have not been updated. Please update the
Display Program.
2. The diagnostic program for the vehicle may be damaged. Please
re-download the diagnostic program and update.
About Hardware
Question: Why the LCD touch screen responds so slowly in cold weather?
Answer: It is because the ambient temperature is close to the lower limit of
operating temperature range (0-50℃). In this situation, it is necessary to
warm up the machine for 30 minutes before test.
Question: Why there is no character on the backlit screen?
Answer: Check if the power is well connected. Turn off the machine, unplug
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