Cisco A9K-SIP-700 Hardware Installation Manual page 113

Installing and Removing a Shared Port Adapter
• After the system reinitialization, the STATUS LED on the SPA should go on and remain on. If the STATUS LED
remains on, proceed to Step 5. If it does not, try reseating the SPA in a different subslot within the SIP.
• If the STATUS LED on a SPA fails to go on after reseating the SPA in a different subslot within the SIP, proceed
to Step 4.
Step 4 If the STATUS LED on a SPA still fails to go on, remove the SPA from the SIP, then remove the SIP and install it in
another available slot on the router. Wait for the STATUS LED on the SIP to turn green.
• If the STATUS LED goes on, suspect a failed backplane port in the original slot.
• If the STATUS LED fails to go on, remove the SIP and ensure the SPA is firmly seated in its slot. Remove and
reinstall it accordingly.
• If the STATUS LED still fails to go on, but other LEDs on the SPA go on to indicate activity, proceed to Step 5 to
resume the installation checkout; suspect that the STATUS LED on the SPA or the SPA bay has failed. Contact a
service representative to report the problem and obtain further instructions.
Note If the show platform command shows the SPA in this bay as "NOT ALLOWED ONLINE", then either software
version is incompatible, or the SPA is incompatible with the adjacent SPA (for example, in Cisco IOS XR
software release 4.0.1, OC192 will not allow any adjacent SPAs).
• If no LEDs on the SPA go on:
• Verify that the SPA is supported on the SIP and that it has the required hardware revision. If the SPA is not
supported or has an old hardware revision, the show diag command indicates that the SIP is deactivated.
• If there is another SIP available in the router, to test your SPA move the SPA to the other SIP.
• Suspect a faulty SIP. Contact a service representative to report the problem and obtain further instructions.
Note If you move the SPA to a different subslot in the SIP and it works, there are probably issues with the subslot
in the SIP. Contact a service representative re: the broken subslot. If you test the SPA in another SIP and it
works, the original SIP probably has some issues and needs troubleshooting. Contact a service representative
to report the problem and obtain further instructions.
Step 5 If the SPA is new and is not a replacement, configure the new SPA using the instructions in Cisco IOS XR Getting Started
Guide for the Cisco ASR 9000 Series Router and Cisco ASR 9000 Series Aggregation Services Router Interface and
Hardware Component Configuration Guide .
Note New interfaces are not available until you configure them.
Step 6 If the SIP is a replacement, use the show interfaces command or the show controllers command to verify the status of
the SPAs. (See the
If you replaced a SIP with another SIP with a different SPA installed, the system recognizes the interfaces on the previously
configured SPA but does not recognize the new SPA interfaces. The new interfaces remain in the shutdown state until
you configure them.
Step 7
When the interfaces are up, check the activity of each SPA by observing the carrier LED.
Step 8 If the carrier LED fails to go on and a cable is connected to the interface port, check the cable connection and make certain
it is properly seated in the connector.
Step 9 Repeat Step 1 through Step 8 to verify that any additional SIPs are properly installed.
What to do next
If you experience other problems that you are unable to solve, contact TAC (see
and Submitting a Service Request, on page xiii
Using show Commands to Verify SIP and SPA Status, on page 97
Cisco ASR 9000 Series Aggregation Services Router SIP and SPA Hardware Installation Guide
Using show Commands to Display SPA Information
section.)
or a service representative for assistance.
Obtaining Documentation
99