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IRIS Touch 2 Engineering Manual

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IRIS Touch
Engineering Manual
Version 1.5

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Summary of Contents for IRIS Touch 2

  • Page 1 IRIS Touch Engineering Manual Version 1.5...

  • Page 2: Table Of Contents

    Contents Introduction ............................... 3 IRIS Communication Mechanism (Polling / Alarms) ..................4 Product Features ............................... 5 Package Contents .............................. 6 Board Configuration ............................6 Before You Start ..............................7 Installing the IRIS Touch Dialler ......................... 8 Main Menu ..............................13 Trouble report..............................

  • Page 3: Introduction

    All IRIS Touch diallers are certified as suitable for all Grade 3 systems with an Alarm Transmission System (ATS) configuration up to SP6 for single path, or ATS configuration DP4 for dual path (IRIS Touch 240NG only). The IRIS Touch is based on Chiron’s successful IRIS Touch range of AoIP diallers with the same hardware and...

  • Page 4: Iris Communication Mechanism (Polling / Alarms)

    The IRIS system is unique in its ability for the polling frequency to be varied which means that the polling profile can be adjusted as necessary to take into account the grade of security required and the traffic bandwidth available.

  • Page 5: Product Features

    3. Product Features IRIS Touch Features 200NG 220NG 240NG    Fire retardant enclosure    Touch screen Ethernet ̶ ̶  ̶ ̶   GPRS/3G    Dial capture Relays Inputs (Pins)   ...

  • Page 6: Package Contents

    4. Package Contents Contents dependent on model type:  Dialler board in plastic housing  Ethernet cable (IRIS Touch 220NG & 240NG)  GPRS/3G antenna (IRIS Touch 200NG & 240NG)  Stylus  18k Ohms sense resistor 5. Board Configuration...

  • Page 7: Before You Start

    GPRS/3G SIM Card and Access Point Name If the installation uses GPRS/3G then a SIM card will be required. The IRIS Touch will also need to be given a GPRS/3G ‘Access Point Name’ (APN) and other possible configurations as shown below. These can be obtained from the SIM card provider.

  • Page 8: Installing The Iris Touch Dialler

    ‘knockouts’, and secure the plate to the wall with the three screws supplied. Power The IRIS Touch dialler can be powered from a separate or Aux 9-28V DC power supply specified to deliver up to 1A current using the screw terminals indicated in Section 5 “Board...
  • Page 9 IRIS Secure Apps software to receive alarm notifications. Pin Inputs The IRIS Touch dialler has 4 pin inputs that can be used to generate alarm messages. These can be:  Text messages via SMS (GPRS/3G).
  • Page 10 (CSQ) of 10 or more. If the signal strength is below or close to minimum then try to reposition the antenna/IRIS Touch dialler in a different location or you can use an external building or high gain antenna (if necessary), and rerun the network scan to check signal strength.
  • Page 11 Panel configuration for dial capture If you are connecting the IRIS Touch dialler via the dial capture method which is connecting the Telecoms module to the dial port of the IRIS Touch, you will need to configure the following options:...
  • Page 12 Check to see if this test alarm has been received by the monitoring centre (ARC). Note: If you are required to default the IRIS Touch dialler and start again you can do this by setting the primary IP address within the Galaxy menu 56.04.02.02 to an IP address of 127.0.0.1.

  • Page 13: Main Menu

    Monitor Dial Port Sets the IRIS Touch unit to monitor the dial port using the 18K resistor (as supplied in box) being fitted across the A & B terminal of the 2-wire analogue interface (telecoms module), and reports any status change back to the monitoring centre (ARC).
  • Page 14 Next you will be asked to enter in the ARC (Alarm Receiving Centre) IP address for the monitoring centre. This can be obtained from the monitoring centre and would normally be the external IP address for their IRIS Secure Apps system.
  • Page 15 Checking Software Version Note: If using an IRIS Touch 400NG or 440NG with GPRS/3G and no Ethernet selected then this check will be done after the GPRS/3G settings. The IRIS Touch dialler will now check with Chiron’s global reflash server to see if a new version is available.
  • Page 16 Please ensure that both of these transmissions are successful. If not successful the dialler will indicate the possible issues and the configuration to check as shown below: This indicates that the poll call did not reach the IRIS Secure Apps system and could be caused by one of the following: ...
  • Page 17  If the installer has recently replace or defaulted the IRIS Touch dialler then the IRIS Secure Apps operator will need to re-load the security key into the IRIS Touch dialler using the Allocator App.
  • Page 18 This section allows the user to select the communication paths to be used for polling / alarms on a multipath IRIS Touch dialler. There are up to 2 options as detailed below, depending on which version of IRIS Touch dialler: ...
  • Page 19 A standard roaming SIM will always attach to the preferred provider even if this has the weakest signal. Enabling this option forces the GPRS/3G attachment to connect to the strongest signal identified by the IRIS dialler. This allows the IRIS Touch dialler to be even more resilient with the GPRS/3G networks when using roaming SIM. IRIS Touch Engineering Manual Version 1.5...
  • Page 20 Enable Ringtone This feature is to allow the user to enable or disable the IRIS unit simulating the PSTN ring tone to the dial port while the connection is being made. In most case this can be left as the default setting but if you are having issues with alarms or remote service app connection (Upload/download), then you can try turning this off.
  • Page 21 Serial Port RS485  Galaxy Set the RS485 bus for Honeywell Galaxy mode where the IRIS Touch will simulate one of 3 external modules in the following order (Ethernet, External Telecoms, and External RS232).  ProSYS Set the RS485 bus for the Risco ProSYS bus to allow Upload/Download connections but not alarms, the panel alarm will need to be either on the dial port, or pin inputs.
  • Page 22 SMS (IRIS Touch 200NG or 240NG) On input ‘Set’ (open circuit) and input ‘Restore’ (close circuit) the IRIS Touch will send the configured SMS message for the ‘Set’ or ‘Restore’ text, to the configured phone number.
  • Page 23 SIA event Description Number SIA code SIA code NFA01 NFR01 Fire alarm zone 1 NPA02 NPR02 Panic alarm zone 2 NBA03 NBR03 Burglary alarm zone 3 NOP04 NCL04 Open/Close zone 4 IRIS Touch Engineering Manual Version 1.5 Page 23 of 36...
  • Page 24 The function of the inputs ‘Event’ and ‘Restore’ can be inverted to be the opposite way round by ticking the ‘Inverse’ tick box. This will mean that the ‘Event’ is now the closed circuit and the ‘Restore’ event is open circuit. Page 24 of 36 IRIS Touch Engineering Manual Version 1.5...
  • Page 25 Default CID Set/Restore event codes for Pin inputs: Contact ID Group Zone Contact ID event description Number event code number number Fire alarm zone 1 Panic alarm zone 2 Burglary alarm zone 3 Open/Close zone 4 IRIS Touch Engineering Manual Version 1.5 Page 25 of 36...
  • Page 26 The remote diagnostic call allows an outbound TCP/IP call using TCP/IP port number 51292 to a senior technician with a PC/laptop running the IRIS Toolbox software. This will then allow them to check setup and run diagnostics remotely to investigate any issues.
  • Page 27 Relay SMS activation (IRIS Touch 200NG or 240NG) The IRIS Touch dialler allows each relay to be activated or deactivated by a predefined SMS message from a mobile phone. Phone no Sets which calling device (mobile phone) is allowed to control the relay with the relevant SMS message. This is done by using the Calling line number (CLI) on the SMS and comparing this with the number entered.
  • Page 28 EN50136-2. Otherwise you will be asked to enter the reflash password that has been configured for this unit. A reflash to update the IRIS Touch dialler to the latest software version can be initiated and the options are shown below: Reflash Password This password can be changed again if required with this setting.
  • Page 29 Connected: The dialler is currently not connected to the Ethernet network; check the Ethernet cable and cabling all the way through to the other end (Router / Switch). Checking IP The IRIS Touch dialler will check the dialler IP address is valid as set either by DHCP or address manually.
  • Page 30 Run Network Scan IRIS Touch 400NG or 440NG with GPRS/3G connection: The GPRS/3G network scan function allows you to get overall feedback of signal strength from all providers in the area. This should be performed on installation as detailed in Section 7 “Installing the IRIS Touch Dialler”...

  • Page 31: Trouble Report

    IRIS Secure Apps system; check ARC IP address, SIM card is enabled for GPRS/3G machine to machine data (M2M). SIM Card not fitted SIM card not being seen in the IRIS unit; check SIM fitted and that connection is ok. SIM PIN required SIM card has been setup for a PIN number and no SIM PIN entered in configuration;...

  • Page 32: Maintenance

    Confirm Current Status The IRIS Touch dialler will indicate “Status – ok” if the current dialler setup is all working correctly, and if the status is showing “Status – Trouble” the dialler has a trouble reported.

  • Page 33: Specifications

    53165 (Alarms & Polling), 51292 (Diagnostic & Reflashing), 10001 (Upload/Download) Alarm transmission Interface to monitoring centre IRIS Secure Apps or IRIS Management Suite via EN 50136-2 pass-through mode Dial capture interface to alarm panel Two wire interface via the dial port terminal block...
  • Page 34 (42.4V peak or 60V dc maximum) The interfaces on the IRIS Touch have the following safety classifications:  Dial capture interface: SELV suitable for connection to the TNV interface of single line telecommunications equipment such as telephones, alarm panels, etc.
  • Page 35 IRIS Touch Engineering Manual Version 1.5 Page 35 of 36...
  • Page 36 The future of security, secured IP by security professionals, for the professional security industry Installation and Service Engineer Support Telephone: +44 871 977 1133 (Calls are charged at 13 pence per minute plus your phone company’s access charge) Sales Enquiries: +41 435 080 870 Email: sales@chironsc.com www.chironsc.com Chiron Security Communications AG...

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