Polycom VVX 310 Quick Start Manual

Polycom VVX 310
® ®
Business Media Phone

Quick Start Guide

Phone Views
Your phone has four main Views: Home, Calls,
Active Call, and Lines view (the default). You
can access Home and Lines view at any time. If
your phone has one or more calls, you can also
access Calls or Active Call view.
For Home view from any menu, press .
Press to alternate between Home and Lines
view.
Home View
Home view displays icons you can select to
access phone functions.
You can use the right, left, up , and down arrow
keys to display more icons.
Lines View
Lines view displays phone Lines, Favorites, and
soft keys.
If your phone is idle, you can press the Line
key to access the Dialer.
Tip: Referring to Soft Keys
In this guide, soft keys are referred
to by their name only. For example, to
end an active call, press End Call.
Calls View
If your phone has one or more calls, you can
access Calls view.
Call color indicates status:
• Medium grey - Active call
• Dark grey - Incoming call
• White - Held call
Use the up and down arrow keys to select
a call (highlight it). The soft keys control the
highlighted call.
Entering Data
Use the dialpad keys to enter information. To
backspace, press Backspace .
To type with the dialpad keys, press a key
repeatedly to view the character options and
stop to select.
To type other characters, press Encoding or
Mode. When using the dialpad keys, use the 1, *,
0, and # keys.
About Calls
Only one call can be active at one time.
You can use the handset, speakerphone, or
headset for calls. During a call, you can change
modes by picking up the handset, or by
pressing or .
If you navigate away from your call(s), press
to see Active Call or Calls view again.
Tip: Switching Between Lines and Calls
View
When in Calls view, switch to Lines
view by pressing More > Lines.
Switch back to Calls view by pressing
More > Calls.
Placing Calls
Pick up the handset, or press or . Enter the
phone number, and press Send.
Or enter the phone number first, then press
Dial, pick up the handset, or press or .
From Lines view: Press the phone Line key,
enter the phone number, and press Send.
From Home view: Select New Call using the left
and right arrow keys. Enter the phone number,
and press Send.
Timesaver: Placing Calls Quickly
Select a recent call or Favorite, or
select a contact's phone number in the
Contact Directory.
Answering Calls
To answer with the speakerphone, press or
tap Answer. To answer with the handset, pick
up the handset. To answer with a headset,
press .
To answer a new call while on an active call,
press Answer. The current call will be held.
Call Grabber
This feature allows you to seamlessly grab
an active call between devices with access to
your UC line (Mobile Client, IP Telephone, PC
Phone).
While on an active call on another device
(Mobile Client, PC Phone)
• Dial *60 on your Polycom phone;
This will seamlessly grab the call from the
Mobile Client or PC Client