Warranty - Foscam C2E User Manual

This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.

6.2. WARRANTY

FOSCAM values your business and always attempts to provide you the very best of
service.
No limited hardware warranty is provided by FOSCAM unless your FOSCAM product
("product") was purchased from an authorized distributor or authorized reseller.
Distributors may sell products to resellers who then sell products to end users. No
warranty service is provided unless the product is returned to an authorized return center
in the region where the product was first shipped by FOSCAM or to the point-of-purchase,
which may have regional specific warranty implications.
If you purchase your FOSCAM product from online store, please contact the
point-of-purchase and ask for return / replacement / repair service.
Limited Hardware Warranty
FOSCAM products are warranted to be free from manufacturing defects in materials and
workmanship starting from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration

system, software,etc.
Usage that is not in accordance with product instructions.

Failure to follow the product instructions.

Abuse firmware upgrade without the authorized technician's guidance.

Normal wear and tear.

Return Procedures
Please read FOSCAM warranty policy & policy of your reseller first before sending

items back to point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise

Authorization (RMA) number before returning the product. If the product you received
is suspected to be defective and the product warranty has not expired, The RMA
number will allow your reseller to track your return much easier and help them
expedite processing your request.
After receiving your RMA case number, pack the item(s) very well with the original

box and all the original accessories included such as power adapters, brackets,
cables, manuals.
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