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TROUBLESHOOTING
Because rice varieties may vary in their make-up, results may differ. Below are some troubleshooting tips to
help you achieve the desired consistency.
PROBLEM
If your rice is dry or hard/chewy when the rice cooker switches to "Keep-Warm"
mode, additional water and cooking time will soften the rice. Depending on how
dry your rice is, add ½ to 1 cup of water and stir through. Close the lid and press
Rice is too dry/hard after cooking.
the WHITE RICE button. When rice cooker switches to "Keep-Warm" mode, ope
the lid and stir the rice to check the consistency. Repeat as necessary until rice i
soft and moist.
If your rice is still too wet or soggy when the rice cooker switches to "Keep-Warm
mode, use the serving spatula to stir the rice. This will redistribute the bottom
Rice is too moist/soggy after cooking.
(moistest) part of the rice as well as release excess moisture. Close the lid and
allow to remain on "Keep-Warm" mode for 10-30 minutes as needed, opening th
lid and stirring periodically to release excess moisture.
SOLUTION
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