Related Manuals for Ingenico TD iWL255
Summarization of Contents
Guide Introduction
Who Should Use This Guide
Identifies the intended audience for this user guide on TD iCT250 terminals.
Pre-authorizations Overview
Pre-authorization Restrictions
Pre-authorizations can only be performed on credit cards and left open for 10 days maximum.
Pre-authorization Transaction Steps
The open pre-authorization transaction involves two main steps: opening and closing the transaction.
Open a Pre-authorization
Steps to perform to create a new pre-authorization transaction on the terminal.
Pre-authorization Operations
Close a Pre-authorization
Procedure to close an existing pre-authorization transaction on the terminal.
Void a Pre-authorization
Correct a previously entered transaction from the terminal in the current, open business day.
Pre-authorizations with Tips
Open a Pre-authorization with Tip
Steps to create a new pre-authorization transaction that includes a tip amount.
Close a Pre-authorization with Tip
Procedure to close an existing pre-authorization transaction that includes a tip.
Receipt Codes and Information
Receipt Card Types
Details on different card types accepted for pre-authorization transactions.
Important Receipt Information
Key details about trace numbers, invoice numbers, authorization numbers, signatures, and transaction approval.
Business Day Functions
Performing a Day Close
Guidelines on how open pre-authorizations affect the day close process.
Reporting Functions
Business Day Reports
Details on reports displaying all transactions performed in the current business day.
Customized Reports
Information on reports for transactions stored in the terminal, accessible by supervisors.
Troubleshooting Pre-authorizations
Pre-authorization Error Codes
Common pre-authorization error messages and the required actions to resolve them.
Support Information
Call Centre Contact Details
Contact information for TD Merchant Solutions Help Desk for various inquiries.
Documentation Portal Access
Information on accessing the TD Merchant Solutions documentation portal for more details.
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