Parts & Consumables; Customer Service - Silk'n Fresh H4001 Instructions For Use Manual

Problem
The device shuts off
all the time.
The device does not
dispense the face
wash properly
9. Parts & consumables
You can purchase replacement brushes and device nipples through the
retailer where you bought the device, or you can order directly from our
website: www.silkn.eu (Europe) or www.silkn.com (US and Canada).

10. Customer service

See our website www.silkn.eu (Europe) or www.silkn.com (US and Canada) for
more information. This manual is also available as a PDF download from the
website. Contact Silk'n Customer Service to report unexpected operations or
events, or any other problem with your device.
Our contact details are:
Country
Belgium
France
Germany
Italy
Action
Make sure the device is properly charged. Attach the
adapter to the stand/charging cradle and the electricity
supply, and charge the device for at least 6 hours
before the next use.
y
To release a dose of face wash , hold the device in an
upright position and press the dispensing button.
y
Clean the dispenser (refer to section "7.3 Cleaning the
dispenser").
y
Make sure there is sufficient face wash in the
dispenser. Fill the dispenser until the face wash
reaches the max indication line.
Service number
0900-25006
0891-655557
089 51 23 44 23
15
Email
serviceconsommateurbe@silkn.eu
serviceconsommateurfr@silkn.eu
kundenservice@inno-essentials.de
servizioclientiit@silkn.eu
EN