Roundshot VR Drive Instruction Manual page 138

6.10 Frequently asked questions (continued)
Q: How can I load a camera into the list of "my cameras" (favourites) that is currently not
included in the factory database?
A: Go to settings/database/my cameras.
Load any new camera from the database into the "my cameras" list.
Click on the new camera, edit the camera.
Overwrite the parameters: camera, type, X (mm), Y (mm).
For more information please read chapter 4.5.2 settings (database/my cameras).
Please contact us by email at support@roundshot.com to report the new camera. We will
then include it in the camera database and provide the updated file (.csv) as a download in
the "Club VR Drive". It is then possible to update the factory list of cameras by a software
update.
Q: Can I replace the batteries of my VR Drive?
A: This is generally possible but not necessary.
The VR Drive contains 4 powerful Li-Ion batteries that can
be recharged using the supplied universal charger.
Q: My VR Drive y-motor places the nodal rail in the wrong parking position
(for example 63° instead of 90° with camera looking up). What can I do?
A: It is possible to mechanically adjust the parking position by opening the screw inside the y-
motor rotation axis with the small allen key. Please follow the instructions in section 2.1.4
"special hardware assembly options".
Q: How can I update the software of my VR Drive?
A: Connect to the roundshot website at www.roundshot.com, log in at the "Club", go to "Club
VR Drive", download the latest VR Drive software and camera database file. Unzip these files
and load them on the Roundshot USB stick supplied with the VR Drive. Follow the
instructions in section 6.5. If you do not have a "Club" access, please contact us at
support@roundshot.com indicating the hardware ID of your VR Drive as well as where you
bought the equipment. We will activate your membership and confirm your "Club"
registration by email.
Q: The software update won't load on my VR Drive. What is wrong?
A: Make sure to unzip the software update zip file after downloading it from the "Club". Load
the directory "MTP_Cameras" and the .csv file and .vrd file to the Roundshot USB stick. Do
not use other USB sticks as their compatibility is not guaranteed. Do not reformat the
roundshot USB stick on Mac machines. Turn off the VR Drive. Insert the USB stick. Turn the
VR Drive on while keeping the on/off button pressed several seconds until the green
firmware update progress bar is displayed.
Roundshot VR Drive Instruction Manual – Firmware Version 2.023 23/05/2019 137