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Canon
Table 21 – Canon USA Support Escalation Flow Chart
BLM300 Professional Booklet
End-User Contacts Servicing
Digital Solutions Specialist
BLM300C Professional Booklet Maker Service Support Guide
Revision 2
BLM300C Professional Booklet Maker Service Support Guide
Maker
End-User
Dealer
Servicing Dealer Contacts
Canon USA TSC
Assistance Required
Canon USA
Technical Support Center
1-800-528-2830
Canon USA
& Systems Engineers
Canon USA
Engineering
SDD
Engineering
Status
Modify
Update Case
Update Case
Update Case
July 2014
Page 23
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