Faqs; How Do I Find The Address Of The Act365Vcu - Vanderbilt ACT365 VCU Installation And Operating Instructions Manual

6 FAQs

This section covers the following:
6.1 How do I find the address of the ACT365VCU?
6.2 What is the password for the VCU web front end?
6.3 Why is the VCU not connecting to ACT365?
6.4 How many cameras can I add to my VCU?
6.5 Why can I not see my cameras on the camera setup page?
6.6 Why can I not log in to ACT365 VCU with Internet Explorer 11?
6.7 What are the bandwidth requirements for the VCU?
6.8 Why can't I access the VCU web server?
6.9 What browsers are supported for video playback on ACT365?
6.10 Where can I get the latest Adobe Flash Player?
6.11 What IP cameras does the VCU support?
6.12 Does the VCU support camera recording?
6.13 Why is my camera feed not working on Windows 7/IE11?

6.1 How do I find the address of the ACT365VCU?

To find the NetBIOS name or IP address of the VCU, do one of the following:
Use Windows Explorer on your PC to find the IP address of the VCU under the Network folder.
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Navigate to the Network folder in Windows Explorer and double-click the VCU. This will take you
directly to the VCU home page.
Download the VCU Discovery Tool from the Installer Utilities page of the ACT365 Installer Portal.
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Run the tool to scan the network for the VCU. Double-click the required VCU in the list of
discovered VCUs.
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18-00103-b
06.07.2018