Problem Solving Guide - Miele KM 6324-1 Operating And Installation Instructions

Problem solving guide

With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you will not
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Problem
The cooktop or cooking
zones do not switch on.
A smell and vapours are
given off when the new
appliance is being used.
In the display for a
cooking zone the
 symbol flashes
alternately with the
selected power setting
or .
44
Possible cause and remedy
There is no power to the cooktop.
 Check if the circuit breaker has tripped. Contact
an electrician or Miele (for the minimum fuse
rating, see data plate).
There may be a technical fault.
 Disconnect the appliance from the mains
electricity supply for approx. 1 minute. To do this:
– switch off at the wall socket and withdraw the
plug, or
– switch off at the residual current device.
 If, after switching the circuit breaker or residual
current device back on, the appliance will still not
switch on, contact a qualified electrician or Miele.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The material
from which the induction coils are made also gives off
a smell in the first few hours of operation. This smell
will be less noticeable with each subsequent use
before dissipating completely. The smell and any
vapours given off do not indicate a faulty connection
or appliance and they are not hazardous to health.
There is no pan on the cooking zone, or the pan is
unsuitable.
 Use a suitable pan (see "Pans").