Troubleshooting - PA 1PPEC8000 User Manual

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE, PLEASE REVIEW THE CHART BELOW
PROBLEM
AIR CONDITIONER DOES
NOT TURN ON
AIR CONDITIONER
WORKS FOR A SHORT
TIME ONLY
AIR CONDITIONER RUNS
BUT DOES NOT COOL
THE ROOM
UNPLEASANT SMELL
IN THE ROOM DURING
OPERATION
AIR CONDITIONER DOES
NOT OPERATE AFTER
RESTARTING
ONE OF THE FOLLOWING
MESSAGES APPEARS ON
THE DISPLAY:
NOTE: A highly recommended troubleshoot for any issue in general consists of turning off unit and
unplugging for 5 minutes. It is also recommended to try another wall outlet. After troubleshooting, if
your unit is still having problems, contact Consumer Services at 844-472-2473.
CAUSE
There is no current.
It is not plugged into the
power outlet.
The internal safety device
has tripped.
There are bends in the air
exhaust hose.
Air filter is dirty.
Something is preventing the air
from being discharged.
Windows, doors and/or curtains
are open.
Air filter is dirty.
There are heat sources in the room
(oven, hairdryer, etc.).
The air exhaust hose is detached
from the unit.
Unit not sufficient for size of room.
Air filter clogged/dirty.
The internal compressor safety
device prevents the unit from
being restarted until 3 minutes has
elapsed since it was last turned off.
The unit has a self-diagnosis
system to identify a number of
malfunctions.
SOLUTION
Check breaker box for a trip.
Plug power cord into the main
power supply outlet.
Wait 30 minutes. If the problem
persists, call 844-472-2473.
Position the air exhaust hose
correctly, keeping it as short as
possible and free of curves to avoid
bottlenecks.
Clean filters as described in
this manual.
Check and remove any obstacles
obstructing air discharge.
Close doors, windows, and
curtains, bearing in mind the "tips
for best performance" provided in
this user manual.
Clean filters as described in
this manual.
Eliminate the heat sources.
Fit the exhaust hose in the housing
at the back of the unit.
May need a larger unit.
Clean filters as described in
this manual.
Wait. This delay is part of
normal operation.
See the section in this user manual
titled "ERROR CODES" (pg. 9).
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