Troubleshooting - ResMed H5i User Manual

368148 H5i User Guide EUR1 EPN Multi.fm Page 3 Thursday, November 26, 2009 8:52 AM
Note: The disassembled tub lid, plate and base may also be washed in a dishwasher on the delicate or glassware cycle
(top shelf only).
Monthly:
1. Peel the flip lid seal from the flip lid and wash it in warm water using a mild detergent.
2. Wipe the exterior of the H5i with a damp cloth and mild detergent.
Reassembling the H5i:
1. Place the plate back onto the base ensuring that the maximum water level mark faces up.
2. Place the tub lid back onto the plate/base ensuring that the centre holes are aligned.
3. Clip all four side latches.
4. Fill the water tub and return the water tub to the H5i.
5. Close the flip lid ensuring that it clicks into place.

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier
or ResMed. Do not attempt to open these devices.
Problem/Possible cause
No display
Power is not connected.
The S9 and H5i are not connected correctly.
Insufficient air delivered from the device
The S9 is not working correctly.
Air tubing is not connected properly.
Air tubing is blocked, pinched or punctured.
The H5i cover is not latched correctly.
The H5i cover seal is not fitted correctly.
Incorrect air tubing selected.
Displays error message: Heated tube fault, replace tube
Device has been left in a hot environment.
There is a fault in your ClimateLine air tubing.
Displays error message: Humidifier fault, replace humidifier
There is a fault in your H5i heated humidifier.
Device has been left in a hot environment.
Displays error message: Tube blocked, please check your tube
Air tubing is blocked.
Solution
Ensure the power cable is connected and the power outlet (if available) is
on.
Ensure that the S9 and H5i are securely attached.
See the Troubleshooting section of the S9 Series User Guide.
Check air tubing.
Unblock or free the air tubing. Check the air tubing for punctures.
Ensure the cover is latched onto the docking station correctly.
Ensure the cover seal is facing the right way up and fitted securely.
If you are using the SlimLine or Standard air tubing ensure that you have
the correct air tubing selected via the menu.
Allow to cool before re-use. Disconnect the power cord and then
reconnect it to restart the device.
Discontinue using your ClimateLine air tubing and contact your clinician/
service provider. Use Standard or SlimLine tubing in the interim.
Discontinue using your H5i and contact your clinician/service provider.
Allow to cool before re-use. Disconnect the power cord and then
reconnect it to restart the device.
Check your air tubing and remove any blockages.
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