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SERVICE
If your unit requires service, please go to our website's SERVICE page for information to help
you find a solution to the problem you are having with your MP‐1‐CHANNEL. We have
provided you with a step‐by‐step troubleshooting procedure to get you back up and running if
you are experiencing a simple problem.
RETURNING UNITS FOR SERVICE
If you still need to send in your ADA product for service, YOU MUST FIRST GET A RETURN
AUTHORIZATION NUMBER (RA) BEFORE YOU SHIP TO OUR SERVICE CENTER. Items shipped to
us without an RA, will not be accepted by our Service Center and will be returned to you by the
shipper. You can get an RA number by first contacting us online at:
www.adaamps.com/service. You will need to have your serial number, approximate date of
purchase and the name of the place that you purchased your MP‐1‐CHANNEL. DO NOT SHIP
YOUR MP‐1‐CHANNEL TO OUR SERVICE CENTER BEFORE GETTING AN RA (Return
Authorization Number) FROM US.
Ship to:
ADA Amplification
1170 Burnett Avenue
Suite N
Concord, California 94520
United States
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