STIEBEL ELTRON SNU 5 SLI Operation And Installation Manual page 12

GUARANTEE | ENVIRONMENT AND RECYCLING
Guarantee
The guarantee conditions of our German companies do not
apply to appliances acquired outside of Germany. In countries
where our subsidiaries sell our products a guarantee can only
be issued by those subsidiaries. Such guarantee is only grant-
ed if the subsidiary has issued its own terms of guarantee. No
other guarantee will be granted.
We shall not provide any guarantee for appliances acquired in
countries where we have no subsidiary to sell our products.
This will not affect warranties issued by any importers.
Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
24 | SNU 5
Stiebel Eltron Warranty for Water Heaters – Model
SNU 5 SLi AUS
Who gives the warranty
1. The warranty is given by Stiebel Eltron (Aust) Pty Ltd
(A.B.N. 82 066 271 083) of 6 Prohasky Street, Port Mel-
bourne, Victoria, 3207 ("we", "us" or "our").
The warranty
2. This warranty applies to Stiebel Eltron Water Heaters –
Model SNU 5 SLi AUS (the "unit") manufactured after 1
June 2013.
3. Subject to the warranty exclusions we will repair or re-
place, at our absolute discretion, a faulty component in
your unit free of charge if it fails to operate in accordance
with its specifications during the warranty period.
4. If we repair or replace a faulty component to your unit
under this warranty, the warranty period is not extended
from the time of the repair or replacement.
5. The warranty period commences on the date of completion
of the installation of the unit. Where the date of completion
of installation is not known, then the warranty period will
commence 2 months after the date of manufacture.
6. The warranty period for a unit used for domestic purposes
is shown in the table below. Domestic purposes means
that the unit is used in a domestic dwelling.
Component Warranty period
All components 5 years from the date of completion of the installa-
tion of the unit.
7. The warranty period for a unit used for commercial pur-
poses is shown in the table below. Commercial purposes
means that the unit is used for a non-domestic purpose
and includes but not limited to being used in a motel,
hotel, mining camp or nursing home.
Component Warranty period
All components 1 year from the date of completion of the installa-
tion of the unit.
Your entitlement to make a warranty claim
8. You are entitled to make a warranty claim if:
8.1. you own the unit or if you have the owner's consent to rep-
resent the owner of the unit;
8.2. you contact us within a reasonable time of discovering the
problem with the unit;
How you make a warranty claim
9. To make a warranty claim you must provide us with the
following information:
9.1. The model number of the unit;
www.stiebel-eltron.com