Samsung SVMi-8 Technical Manual page 26

Voice mail system
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Multiple Subscriber Mailboxes Multiple subscribers may simultaneously log on to the same mailbox and access
messages. All mailbox functions are available to each subscriber. Message playback is distributed. The first sub-
scriber logged on will hear the first message. The second subscriber will first hear the second message, and can
access the first message after subscriber 1 is finished. The mailbox continues to be available to receive new mes-
sages, regardless of the number of subscribers logged on.
Name Addressing This feature allows a subscriber to address messages to other subscribers by name instead of by
mailbox number, eliminating the need to look up numbers or carry personal directories while travelling.
New / Old Selection When you access your mailbox you may choose to listen to either new or old messages. This
makes it easier to find specific information contained in an old message without having to listen to all the new mes-
sages first.
Message Alert Notification Schedule The Weekly Notification Schedule tells SVMi-8 the days of the week, and the
hours of the day, that a subscriber wants to be notified of new messages at an alternate phone number. This
Schedule may be set by the Administrator or the Subscriber.
One Touch Access The SVMi-8 Voice Mail can be accessed to check messages or perform administration simply
by pressing a button on your keyset.
Pager Notification Schedule The Weekly Notification Schedule tells SVMi-8 the days of the week, and the hours of
the day, that a subscriber wants to be notified of new messages via a pager. This Schedule may be set by the
administrator or the subscriber.
Personal Customized Options Each subscriber may have different personal options played to the caller. For exam-
ple, the caller may wait while the subscriber is paged or the caller may hold until the subscriber is available to take
the call. These options must be enabled by the system administrator.
Personal Mailbox Administration You may change settings for your mailbox any time you like. Personalise the
greeting that callers will hear, your name, password and notification options.
Private (Confidential) Messages A message can be marked Private. A private message cannot be forwarded to
another subscriber. If the recipient of the private message attempts to forward the message, they are informed that
the message is private and may not be forwarded.
See Direct Messaging
Quick Memo
See Self Memo
Reminder
Reply Required A message marked for delivery as Reply Required cannot be saved or deleted until the recipient
performs a voice reply to the message.
Retrieve Public Caller When a subscriber logs on, they are notified if a caller is holding, and the SVMi-8 offers to
transfer the caller to the subscriber's designated location. If the caller is identified, SVMi-8 will speak the caller's
name. When the subscriber elects to speak with the calle r, he simply presses 1 and hangs up. If the subscriber elects
not to speak with the caller, SVMi-8 immediately plays the subscriber's mailbox greeting.
Return Receipt (Certified Messages) A subscriber may request to be notified when the recipient listens to a mes-
sage. After the message has been delivered and played back by the recipient, a confirmation receipt is placed in the
new message queue of the sender's mailbox. It contains the date and time that the message was played.
Software Features
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