Reporting Safety Defects (U.s. Only) - Kia Soul 2020 Owner's Manual

Specifications, Consumer information and
Reporting safety defects
damage to your vehicle, consult an
Authorized Kia Dealer concerning
the proper equipment and installa -
tion.
Kia motor vehicles are designed and
manufactured to meet or exceed all
applicable safety standards.
For your safety, however, we
strongly urge you to read and follow
all directions in this Owner's Manual,
particularly the information under
the headings "NOTICE", "CAUTION"
and "WARNING".
If, after reading this manual, you
have any questions regarding the
operation of your vehicle, safety
issues and defects please contact
your Kia's toll-free Consumer Assis -
tance hot line as below:
National Consumer Affairs Manager
Kia Motors America, Inc.
P.O. Box 52410
Irvine, CA 92619-2410
1-800-333-4Kia (4542)
8 14

Reporting Safety Defects (U.S. only)

Reporting Safety Defects (U.S.
only)
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Kia Motors America, Inc.
If NHTSA receives similar com -
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or Kia
Motors America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888-327-4236 (TTY: 1-800-424-
9153); go to http://www.safer -
car.gov; download the SaferCar
mobile application; or write to:
Administrator, NHTSA, 1200 New
Jersey Ave. SE., Washington, DC
20590. You can also obtain other
information about motor vehicle
safety from http://www.safer -
car.gov.