Kia Automobile 2009 Information Manual
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Kia Automobile 2009 Information Manual

2009
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WARRANTY AND CONSUMER INFORMATION MANUAL

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Summary of Contents for Kia Automobile 2009

  • Page 1 2 0 0 9 WARRANTY AND CONSUMER INFORMATION MANUAL...
  • Page 2 “Kia” means Kia Motors America, Inc., P.O.Box 52410 Irvine, CA 92619-2410, U.S.A., the distributor of Kia Vehicles in the United States. “Kia Vehicle” means a 2009 model year Kia Motor Vehicle Identification Number Vehicle manufactured by Kia Motors Corporation, 231 Yangjae-Dong, Seocho-Ku, Seoul, Korea.

  • Page 3: Table Of Contents

    Federal Emission Control Warranty ....14 California Emission Control Warranty ... 25 Replacement Parts and Accessories Limited Warranty ........... 34 Scheduled Maintenance Record ..... 38 Dealer Certification ........42 When you need to talk to Kia and Roadside Assistance ............43...

  • Page 4: Welcome

    At Kia, it’s not enough to sell vehicles that look pleasing in the showroom. We’re committed to making sure you enjoy your Kia for years to come.

  • Page 5: Warranty Coverage At A Glance

    Warranty Coverage at a Glance This overview chart illustrates warranty coverage and term by months and miles. Please refer to the appropriate sections in this book for detailed information regarding each of these warranties. WARRANTY TERM(whichever comes first) Months in MILES IN SERVICE Service 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 150,000...

  • Page 6: Warranty Coverage

    What is Covered Kia warrants that your new Kia Vehicle is free from 2. Warranty Coverage defects in material or workmanship, subject to the terms • Basic Warranty Coverage and conditions set forth in this manual. An Authorized Kia Dealer will make necessary repairs, using new or...
  • Page 7 Kia Vehicle who takes all internal parts, timing gear, seals and gaskets, delivery of the Kia Vehicle on its Date of First valve cover, flywheel, oil pump, water pump. Service. If the Kia Vehicle was first placed in service...
  • Page 8 Kia will cover diagnostic, installation and The items specified below are covered for periods replacement battery costs. different from the basic coverage. Kia will not reimburse you for any portion of the cost • Air Conditioner Refrigerant Charge of a non-Kia replacement battery.
  • Page 9 Months/36,000 miles. Seat Belt Warranty-Kansas • The seat belts in Kia Vehicles originally sold in the State of Kansas are covered under the New Vehicle Limited Warranty for a period of 10 years, regardless of mileage, when the repairs are performed by an Authorized Kia Dealer in Kansas.

  • Page 10: What Is Not Covered

    Examples of these factors include, but are not limited to: Normal wear and tear or deterioration including the • Misuse of the Kia Vehicle such as driving over curbs, • wearing out of friction wear parts such as brake pads...
  • Page 11 (When replacing the speedometer, the “Speedo- Warranty or any recalls or campaigns. meter Replacement Record” on the inside front cover Production Changes of this manual must be filled in by an Authorized Kia Dealer). • Kia and its Authorized Kia Dealers reserve the right...
  • Page 12 Maintenance To Get Warranty Service You are responsible for properly operating and You must take your Kia Vehicle, along with this manual, maintaining your Kia Vehicle in accordance with the to an Authorized Kia Dealer in the United States during instructions described in your Owner’s Manual.
  • Page 13 OTHER EXPRESSED WARRANTIES (EXCEPT ANY SET FORTH SEPARATELY IN THIS MANUAL) ON THE PART OF KIA MOTORS AMERICA, INC. OR THE AUTHORIZED KIA DEALER SELLING YOUR KIA VEHICLE. NO DEALER, OR ANY AGENT OR...
  • Page 14 Kia Motors America, Inc. warrants that the body sheet typically by sand, salt, hail or stones. metal panels of your new Kia Vehicle are free from • Any perforation due to corrosion of a part of the defects in materials or workmanship which could result in Kia Vehicle which is not a body sheet metal panel.
  • Page 15 • If your Kia Vehicle is damaged due to an accident Authorized Kia Dealer at its place of business, and or any event which may cause damage to the paint, specifically does not include any expense of or have your Kia Vehicle repaired as soon as possible.
  • Page 16 Owner’s Manual for the Kia converter, thermal reactor, or other component Vehicle or this Warranty and Consumer installed on or in a Kia Vehicle by or at the Information Manual as being necessary to assure direction of Kia for the sole or primary purpose compliance of the Kia Vehicle with applicable of reducing the Kia Vehicle’s emissions (not...
  • Page 17 United States Environmental Protection Agency (the “EPA”), and (2) free from defects in materials and or workmanship of Kia but, as a result of such factors as (i) workmanship which would cause it to fail to conform with...
  • Page 18 This warranty is given in lieu of all other express or implied warranties on the part of Kia Motors America, Inc. or the Authorized Kia Dealer selling the Kia Vehicle. No dealer, or any agent or employee thereof, or any other person, is authorized to extend or enlarge this warranty.

  • Page 19: Emission Performance Warranty

    Kia Vehicle is sold to the first retail delivery or (a) The Kia Vehicle is maintained and operated in owner, or on the date the Kia Vehicle is first placed in accordance with the Written Maintenance service (for example, a demonstrator, lease, or Instructions;...
  • Page 20 The Kia Vehicle is designed, built and tested using of vehicle operation that does not exceed 96 months or 80,000 miles, whichever occurs first. Kia Parts so that the Kia Vehicle is able to perform in conformity with EPA regulations as provided by this 3. Owner’s Warranty Responsibilities warranty.
  • Page 21 8. Maintenance by Other Than an Authorized Kia complies with applicable emission standards of the Dealer EPA and that the Kia Vehicle will continue to comply Maintenance, replacement, or repair of the emission during the remainder of the term of this warranty (if control devices and systems covered by this warranty proper maintenance and operation are continued).
  • Page 22 Dealer selling the Kia Vehicle. No dealer, or any loss of time, inconvenience, loss of use of the Kia agent or employee thereof, or any other person, is Vehicle, cost of transporting the Kia Vehicle to an authorized to extend or enlarge this warranty.

  • Page 23: Federal Emission Control Warranty

    Federal Emission Control Warranty PARTS DESCRIPTION Spectra Optima Optima Rondo Rondo 4 Cyl. 4 Cyl. Air Induction System Air Cleaner Assembly 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60...
  • Page 24 Federal Emission Control Warranty PARTS DESCRIPTION Spectra Optima Optima Rondo Rondo 4 Cyl. 4 Cyl. Evaporative Control System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 Vapor Storage Canister 5 / 60 5 / 60 5 / 60 5 / 60...
  • Page 25 Federal Emission Control Warranty PARTS DESCRIPTION Amanti Sedona Sorento Sportage Sportage Borrego Borrego 3 . 3 / 3 . 8 4 Cyl. Air Induction System Air Cleaner Assembly 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60...
  • Page 26 Federal Emission Control Warranty PARTS DESCRIPTION Amanti Sedona Sorento Sportage Sportage Borrego Borrego 3 . 3 / 3 / 8 4 Cyl. Evaporative Control System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 Vapor Storage Canister...
  • Page 27 For 3 years or 50,000 miles, whichever first occurs: The California Air Resources Board and Kia Motors 1. If your Kia vehicle fails a Smog Check inspection, all America, Inc., are pleased to explain the emission necessary repairs and adjustments will be made by control system warranty on your 2009 Kia vehicle.
  • Page 28 30 days. as original equipment, is free from defects in material and As the Kia vehicle owner, you should also be aware that workmanship which would cause this vehicle to fail to Kia may deny you warranty coverage if your Kia vehicle...
  • Page 29 Warranty Service In addition, if a warranted part fails because of a defect, Kia will repair or replace it at any authorized Kia dealer. To obtain warranty service, return the vehicle to any Any other parts damaged by the failure of a warranted authorized Kia dealer.
  • Page 30 Parts It is your responsibility to perform the required IT IS RECOMMENDED THAT ANY REPLACEMENT maintenance and use the vehicle in accordance with Kia’s PARTS USED FOR MAINTENANCE OR FOR THE written instructions. Warranty coverage will not be denied REPAIR OF EMISSIONS CONTROL SYSTEMS BE solely because there is no record of maintenance.
  • Page 31 “Speedometer Replacement Record” on the inside front considered an emergency and why an authorized Kia cover must be filled in by an Authorized Kia Dealer.) dealer was not available. Additional information may be Loss or damage to personal property, loss of revenue, obtained by calling 1-800-333-4Kia.

  • Page 32: California Emission Control Warranty

    California Emission Control Warranty PARTS DESCRIPTION Spectra Spectra Optima Optima Rondo Rondo SULEV 4 Cyl. 4 Cyl. Air Induction System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 Air Cleaner Assembly 7 / 70 7 / 70...
  • Page 33 California Emission Control Warranty PARTS DESCRIPTION Spectra Spectra Optima Optima Rondo Rondo SULEV 4 Cyl. 4 Cyl. Evaporative Control System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 Vapor Storage Canister 5 / 60 5 / 60...
  • Page 34 California Emission Control Warranty PARTS DESCRIPTION Amanti Sedona Sorento Sportage Sportage Borrego Borrego 3 . 8 L 3 . 8 L 3 . 3 / 3 . 8 4 Cyl. Air Induction System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60...
  • Page 35 California Emission Control Warranty PARTS DESCRIPTION Amanti Sedona Sorento Sportage Sportage Borrego Borrego 3 . 3 / 3 . 8 4 Cyl. Evaporative Control System 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 5 / 60 Vapor Storage Canister...

  • Page 36: New Vehicle Limited Warranty

    Authorized Kia Dealer. This includes Kia Accessories months from the date of installation of the installed by an Authorized Kia Dealer or Kia Motors replacement Kia part or 12,000 miles. America, Inc. prior to the retail delivery of a new Kia • Replacement Kia Battery Vehicle.
  • Page 37 Pro-Ration Chart: Months Of Use Customer Portion Warranty Portion 13-16 months 17-20 months 21-23 months 24-26 months 27-30 months 31-33 months 34-36 months Kia will not reimburse you for any portion of the cost of a non-Kia replacement battery.
  • Page 38 • Accessories other than a Kia dealer is warranted for twelve (12) months/unlimited mileage. The warranty A Genuine Kia accessory installed by Kia or an covers repair or replacement of the part only and Authorized Kia Dealer on a new vehicle at the does not cover labor.
  • Page 39 • Non-Kia replacement parts or accessories which warranty, refer to “When You Need to Talk to Kia” an Authorized Kia Dealer may sell or install on starting on page 43.
  • Page 40 Signature: box. All records should be given to any subsequent owner of the Kia Vehicle. Claims made during the warranty Dealership: term will not qualify under the warranty if resulting from...
  • Page 41 Service #3 Service #6 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #4 Service #7 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #5 Service #8 Mileage: Mileage: R.O.
  • Page 42 Service #9 Service #12 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #10 Service #13 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #11 Service #14 Mileage: Mileage: R.O.
  • Page 43 Service #15 Service #18 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #16 Service #19 Mileage: Mileage: R.O. Number: R.O. Number: Date: Date: Authorized Authorized Signature: Signature: Dealership: Dealership: Service #17 Service #20 Mileage: Mileage: R.O.
  • Page 44 Kia Vehicle for the sole or primary purpose of controlling Kia Vehicle’s emissions which were not in general use prior to 1968.) 3. We have performed all emission control system preparation required by the manufacturer prior to the sale of the Kia Vehicle, as set forth in the current pre- delivery service manual provided by the manufacturer.

  • Page 45: Assistance

    As an added customer benefit, Roadside Assistance is warranty-related disablement occurs more than 150 provided on all new 2009 model Kia Vehicles from the miles from home and the repairs require more than 24 date the vehicle is delivered to the first retail buyer or...
  • Page 46 The following is not covered under Roadside Assistance: °· Any Kia vehicle that has ever been or should be issued a “Salvage” title or similar "branded" title under any state's law or has been declared a "total loss" or equivalent by a financial institution or insurance company.
  • Page 47 Both Kia Motors America and your Kia dealer are dedicated to serving all of your automotive needs. Your complete satisfaction is our primary concern. Your Kia dealer is available to assist you with all of your automobile sales, parts and service requirements.
  • Page 48 STEP 3 : In the event that you believe Kia has been unable to satisfactorily address the concern, a special alternative resolution program called AUTO LINE is available to you. This independent agency is run by the Council of Better Business Bureaus and is provided at no cost to you.
  • Page 49 This is the arbitration part of AUTO LINE. The arbitrator(s) will make a decision after the arbitration hearing. If you accept the decision, it will be legally binding on you and Kia. However, in some states, if the decision is not accepted, it may be introduced either by you or Kia as evidence in subsequent court action.
  • Page 50 NOTICE TO CONSUMERS STATE OF ALABAMA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 51 NOTICE TO CONSUMERS STATE OF ALASKA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 52 NOTICE TO CONSUMERS STATE OF ARIZONA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 53 NOTICE TO CONSUMERS STATE OF ARKANSAS If your vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, you may be entitled under the provisions of the Arkansas "Lemon Law" to a replacement or repurchase of the vehicle.
  • Page 54 If you have a problem arising under a Kia’s written new vehicle warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may file a claim with BBB AUTO LINE. Claims arising under a Kia’s written new vehicle limited warranty must be filed with the BBB within six (6) months after the expiration of the warranty.
  • Page 55 2 or more times by Kia or its representatives or the same nonconformity (a defect or malfunction which substantially impairs the use, value or safety of the vehicle) has been subject to repair 4 or more times by Kia or its representatives and the buyer has notified Kia of the need for the repair of the nonconformity.
  • Page 56 FOR OWNED VEHICLES: (a) The actual price paid for the vehicle, including any charges for transportation and Kia-installed options, but excluding non-Kia items installed by a dealer or the buyer; (b) Collateral charges such as sales tax, license fees, registration fees, and other official fees; and (c) Reasonable expenses incident to a vehicle nonconformity, including (1) reasonable repair, towing and rental car costs actually incurred by you;...
  • Page 57 If you accept the Arbitrator's decision, Kia will be bound by the decision, and will comply with the decision within a reasonable time, not to exceed 30 days, after we receive notice of your acceptance of the decision.
  • Page 58 NOTICE TO CONSUMERS STATE OF COLORADO If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 59 KIA MOTORS AMERICA, INC. PO Box 52410, Irvine, CA 92619-2410 NOTIFICATION TO MANUFACTURER Name Address (Street) (City) (State) (Zip) Phone (Home) (Business) Vehicle Information (Model) (Year) Date of Purchase Mileage Servicing Dealer Number or Days Vehicle Has Been Out of Service...
  • Page 61 NOTICE TO CONSUMERS STATE OF CONNECTICUT If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of the Connecticut “Lemon Law”...
  • Page 62 NOTICE TO CONSUMERS STATE OF DELAWARE If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 63 In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below or an authorized Kia dealer of the problem with your vehicle within 18,000 miles of operation or two years following the original delivery of the vehicle, whichever is earlier.
  • Page 64 NOTICE TO CONSUMERS DISTRICT OF COLUMBIA NOTICE TO PURCHASER IF, AFTER A REASONABLE NUMBER OF ATTEMPTS, THE MANUFACTURER, ITS AGENT, OR AUTHORIZED DEALER IS UNABLE TO REPAIR OR CORRECT ANY NONCONFORMITY, DEFECT OR CONDITION WHICH RESULTS IN SIGNIFICANT IMPAIRMENT OF THE MOTOR VEHICLE, THE MANUFACTURER, AT THE OPTION OF THE CONSUMER, SHALL REPLACE THE MOTOR VEHICLE WITH A COMPARABLE MOTOR VEHICLE, OR ACCEPT RETURN OF THE...
  • Page 65 To exercise your rights, you first must notify the manufacturer in writing, after three attempts have been made to repair the same nonconformity, of the need to repair the defect or condition in order to allow Kia a final attempt to cure the nonconformity.
  • Page 66 If during the “Lemon Law Rights Period”(which generally ends one year after the date of delivery of the vehicle or after 12,000 miles) a condition arises that does not conform to applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 67 NOTICE TO CONSUMERS STATE OF HAWAII If this vehicle does not conform to its applicable warranties, and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state "Lemon Law"...
  • Page 68 BBB AUTO LINE prior to initiating court action. BBB AUTO LINE is a third-party arbitration service administered by the Council of Better Business Bureaus. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 69 NOTICE TO CONSUMERS STATE OF ILLINOIS If after a reasonable number of repair attempts, the new motor vehicle you purchased does not conform to Kia’s express warranty, under the Illinois New Vehicle Buyer Protection Act you may be entitled to a new (or comparable) replacement vehicle or, upon return of the car, to a refund of the full purchase price including all collateral charges, less an allowance for your actual use.
  • Page 70 BBB AUTOLINE is a third-party complaint resolution service administrated by the Coucil of Better Business Bureaus. For additional information about the BBB AUTOLINE, review pages 43-47 on this book or contact Kia at the address or toll-free number indicated below;...
  • Page 71 Council of Better Business Bureaus. Should you seek a repurchase or replacement under your state Lemon Law, you must use BBB AutoLine prior to initiating any court action. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll free number indicated above.
  • Page 72 In addition, in order to seek remedies under your state Lemon Law you must first: notify Kia at the address above, by certified mail, registered mail or overnight service of the problem with your vehicle, and provide Kia an opportunity to repair it...
  • Page 73 NOTICE TO CONSUMERS STATE OF KANSAS If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 74 NOTICE TO CONSUMERS STATE OF KENTUCKY If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 75 NOTICE TO CONSUMERS STATE OF LOUISIANA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 76 7 business days. FOR THIS VEHICLE YOU MUST NOTIFY THE FOLLOWING PERSON OF THE DEFECTS AND THE RIGHT TO MAKE A FINAL REPAIR: Consumer Assistance Center Kia Motors America, Inc. P. O. Box 52410 Irvine CA 92619-2410 1-800-333-4KIA Send this final repair letter by certified mail with a receipt, and keep a copy for your records.
  • Page 77 Maine Lemon Law, you need not use BBB AUTO LINE. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 78 NOTICE TO CONSUMERS STATE OF MARYLAND If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 79 NOTICE TO CONSUMERS STATE OF MASSACHUSETTS MASSACHUSETTS “LEMON LAW” INFORMATION: IF YOU HAVE SERIOUS PROBLEMS WITH THIS VEHICLE The Massachusetts “Lemon Law,” MGI c. 90, s. 7N 1/2 provides protection for consumers who have serious problems with their new vehicle. UNDER THE LEMON LAW, YOU HAVE A RIGHT TO A REFUND OR REPLACEMENT OF THE VEHICLE IF: A) there is a substantial defect(s), AND B) the defect(s) still exists or has recurred after either:...
  • Page 80 (617) 727-7780, 1-888-283-3757 Lemon Law Information: Kia offers its customers arbitration through BBB AUTO LINE, a complaint resolution service administered by the Council of Better Business Bureaus. For additional information about BBB AUTO LINE, review pages 43-47 of book or contact Kia at the address or toll-free number indicated below.
  • Page 81 NOTICE TO CONSUMERS STATE OF MICHIGAN If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 82 However, if you choose to seek other remedies that are not under your state Lemon Law, you need not use BBB AUTO LINE, although that option is still available to you. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 83 NOTICE TO CONSUMERS STATE OF MISSISSIPPI If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 84 NOTICE TO CONSUMERS STATE OF MISSOURI If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 85 NOTICE TO CONSUMERS STATE OF MONTANA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 86 NOTICE TO CONSUMERS STATE OF NEBRASKA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 87 For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below. In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, of the problem with your vehicle.
  • Page 88 NOTICE TO CONSUMERS STATE OF NEW HAMPSHIRE MOTOR VEHICLE ARBITRATION BOARD The New Hampshire New Motor Vehicle Arbitration Law, RSA 357-D, applies to new motor vehicles sold or leased (for two or more years) and/or registered in the State of New Hampshire. A new motor vehicle is defined as a passenger vehicle, motorcycle, or truck with a gross vehicle weight not exceeding 9,000 pounds.
  • Page 89 Kia offers its customers third-party arbitration through BBB AUTOLINE a complaint resolution service administered by the Council of Better Business Bureaus. For additional information about BBB AUTOLINE, review page 43~47 of this book or contact Kia at the address or toll- free number indicated below.
  • Page 90 Kia offers its customers third-party arbitration through BBB AUTO LINE, a complaint resolution service administered by the Council of Better Business Bureaus. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 91 NOTICE TO CONSUMERS STATE OF NEW MEXICO If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 92 NOTICE TO CONSUMERS STATE OF NEW YORK NEW CAR LEMON LAW BILL OF RIGHTS (1) IN ADDITION TO ANY WARRANTIES OFFERED BY THE MANUFACTURER, YOUR NEW CAR, IF PURCHASED AND REGISTERED IN NEW YORK STATE, IS WARRANTED AGAINST ALL MATERIAL DEFECTS FOR EIGHTEEN THOUSAND MILES OR TWO YEARS, WHICHEVER COMES FIRST.
  • Page 93 For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below. In addition, in order to seek remedies under your state Lemon Law, you must first notify Kia at the address below, by certified mail, of the problem with your vehicle.
  • Page 94 NOTICE TO CONSUMERS STATE OF NORTH CAROLINA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 95 NOTICE TO CONSUMERS STATE OF NORTH DAKOTA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 96 BBB AUTO LINE is a third-party complaint resolution service administered by the Coundil of Better Business Bureaus. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 97 NOTICE TO CONSUMERS STATE OF OKLAHOMA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 98 NOTICE TO CONSUMERS STATE OF OREGON If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 99 NOTICE TO CONSUMERS STATE OF PENNSYLVANIA If the new motor vehicle you have purchased does not conform to the manufacturer’s express warranty, the Pennsylvania Automobile Lemon Law provides that the manufacturer may have to replace it or pay you a refund, at your option.
  • Page 100 Pennsylvania Lemon Law, you need not use BBB AUTO LINE, although that option is still available to you. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below: Consumer Assistance Center Kia Motors America, Inc.
  • Page 101 NOTICE TO CONSUMERS STATE OF RHODE ISLAND If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 102 NOTICE TO CONSUMERS STATE OF SOUTH CAROLINA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 103 NOTICE TO CONSUMERS STATE OF SOUTH DAKOTA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 104 NOTICE TO CONSUMERS STATE OF TENNESSEE If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 105 NOTICE TO CONSUMERS STATE OF TEXAS If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, and the non-conformity creates a serious safety hazard or substantially impairs the use or market value of the vehicle, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 106 NOTICE TO CONSUMERS STATE OF UTAH If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 107 NOTICE TO CONSUMERS STATE OF VERMONT The Vermont Lemon Law applies to new motor vehicles sold or leased (for two or more years) or registered in the State of Vermont. A new motor vehicle is defined a passenger vehicle or truck, with a gross vehicle weight of 12,000 pounds or less, still under the manufacturer’s express warranty.
  • Page 108 Council of Better Business Bureaus. For additional information about BBB AUTOLINE, review page 43~47 of this book or contact Kia at the address or toll- free number indicated below.You may also wish to contact Kia directly at the following address : Consumer Assistance Center Kia Motors America, Inc.
  • Page 109 NOTICE TO CONSUMERS STATE OF VIRGINIA If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 110 NOTICE TO CONSUMERS STATE OF WASHINGTON If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, you may be entitled under the provisions of your state “Lemon Law” to a replacement or repurchase of the vehicle.
  • Page 111 However, if you choose to seek other remedies that are not under your state Lemon law, you need not use BBB AUTO LINE, although that option is still available to you. For additional information about BBB AUTO LINE, review pages 43-47 of this book or contact Kia at the address or toll-free number indicated below.
  • Page 112 BBB AUTOLINE is a third-party complaint resolution service administrated by the Coucil of Better Business Bureaus. For additional information about the BBB AUTOLINE, review pages 43-47 on this book or contact Kia at the address or toll-free number indicated below;...
  • Page 113 NOTICE TO CONSUMERS STATE OF WYOMING If this vehicle does not conform to its applicable warranties and Kia or its dealers have not repaired the vehicle after a reasonable number of repair attempts, or the vehicle has been out of service for a specified number of days, you may be entitled under the provisions of your state “Lemon Law”...
  • Page 114 Notes...
  • Page 115 Notes...

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