Troubleshooting - PowerWalker Basic VI SB Series User Manual

4. AC outlet
The UPS provides outlets for connected equipment to insure temporary uninterrupted operation during a power
failure and against surges and spikes.
5. Input Circuit Breaker(Only for 1000 model)
The circuit breaker provides overload protection.
6. USB COMM. Port
This port allows connection and communication from the USB port on the computer to the UPS unit
DEFINITIONS FOR ILLUMINATED LED INDICATORS
LED Alarm
On Off
Flash Beep 1 time In Every 30 Seconds Utility Failure-The UPS is providing battery power to outlets.
Utility Failure-The UPS is providing battery power. The rapid beeps indicate the
Flash Beep 1 time In Every 2 Seconds
battery will run out of power shortly.
Overload-Occurs when connected equipment exceeds the rating of the unit.
On/Flash Beep 1 time In Every 0.5 Second
Turn the UPS off and unplug at least one piece of equipment from the UPS.
TECHNICAL SPECIFICATIONS
Model VI 650 SB
Capacity (VA/W) 650/360
Input
Nominal Voltage
NominalFrequency
Output
On Battery Output Voltage
On Battery Output
Frequency
Overload Protection
Physical
Dimensions( WxHxD)(mm)
Weight 3.8kg
Battery
Sealed Maintenance Free
CB12-7(M)x1
Lead Acid Battery
Typical Recharge Time
Warning Diagnostics
Indicators
Audible Alarms
Environmental
Operating Temperature
Operating Relative
Humidity
Management
Auto-Charger
Auto-Restart
USB COMM.Port
Condition
Normal
VI 850 SB VI 1000 SB
850/480 1000/600
230Vac
50Hz
220–240Vac
50 Hz+/-1%
Breaker / Fuse
84x159x252 100x 189x325
4.2kg 6.9kg
CB12-8(M)x1 CB12-7(M)x2
8 Hours
Power On/ Using Battery
On Battery, Low Battery, Overload, Fault
0°C to 40°C
0 to 90%
Yes
Yes
Yes, with HID support
TROUBLE SHOOTING
Problem Possible Cause
Batteries are not fully charged.
Battery is slightly worn out.
The UPS does not perform
expected runtime.
The unit is not connected to an
AC outlet.
The battery is worn out.
The UPS will not turn on.
Mechanical problem.
Fuse is blown or breaker is
tripped due to overload.
Outlets do not provide
power to equipment
Batteries are discharged
Unit has been damaged by a
surge or spike.
SOFTWARE DOWNLOAD
PowerMaster management software provides a user-friendly interface for your power systems. The graphic user interface is intuitive and
displays essential power information at a glance. Please follow procedure below to install the software.
Installation procedure:
1.Download PowerMaster from the website: http://powermaster.powerwalker.com/
2. Double-click the file and follow the installation steps.
When your computer restarts, the Power Master software will appear as a blue icon located in the system tray.
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Solution
Recharge the battery by leaving the UPS plugged in.
Contact Technical Support.
The unit must be connected to a 220-240V outlet.
Contact Technical Support.
Contact Technical Support.
Turn the UPS off and unplug at least one piece connected equipment.
Unplug the power cord of the UPS then replace the blown fuse with a spare
one or press the circuit breaker knob. Connect power cord then turn the UPS
on. Make sure that your spare fuse meets the specification.
Allow the unit to recharge for at least 4 hours.
Contact Technical Support.
K01-C000309-01