VTech wf6972 User Manual page 83

Troubleshooting
Problem Suggestion
I get noise, static, or • Other electronic products can cause interference with your cordless telephone. Try installing
weak signal even when
I'm near the base unit.
• Microwave oven operates on the same frequency as your telephone. It is normal to experience
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/
• Relocate your base unit to a higher location. The telephone will likely get better reception if
• If the other telephones in your home are having the same problem, the problem is in your wiring
I hear noise in the • Make sure the power cord is plugged in.
handset, and none of
the keys or buttons
work.
I hear other calls while • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still
using my telephone.
your telephone away from these types of electronic devices: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless telephones.
static on your telephone while the microwave oven is running. Do not install this telephone in
the same outlet or near the microwave oven.
surge protector) into a different location. If this solves the problem, re-locate your telephone
or modem farther apart from one another, or use a different surge protector.
not installed in a lower area.
or local service. Contact your local telephone company (charges may apply).
hear other calls, the problem is probably in your wiring or local service. Call your local telephone
company.
www.vtechphones.com
81